MakeMyTrip India Complaints & Reviews

I have to cancel my flight scheduled for 8th nov bangkok to delhi, for which mmt processed the refund of rs 6900.
Today 6 nov, i get the call from mmt executive that they can not refund my amount as the airline has denied the refund.

Contrary on the 2nd nov, the mmt website automatically initiated my refund and they promised the refund. It seems they have deceived me with false information and do not wish to refund...

I want to delete my mmt account associated to this mail because i want to add this mail to my another mmt account associated to a phone number. So please solve this as soon as possible because i have many works with that. So i hope you will solve my problem as soon as possible... I would be thankful for your service and suggest to my friends for help too....

I am trying to apply coupon code that i have but i am unable to put it.
Even after multiple attempt to call makemytrip i as unable to reach to there customer call center.

I need this to book as soon as possible or else the prices will increase. I am using netbanking and multiple times it's failing.
Makemytrip should help me. I don't expect this from a company like makemytrip....

My mother and I made plans to travel to Munich to visit my brother and so I booked a roundtrip Lufthansa flight from Mumbai to Munich on MakeMyTrip (booking id: NN[protected] costing 90, 390.
Our flight to Munich was at 00:50 hrs on 23 September 2019. About 3 hours before the flight, I called makemytrip to enquire regarding date change for my return flight and the MakeMyTrip agent erroneously cancelled my entire booking on the...

Dear team,
We had a horrible experience booking cab service with you for delhi airport to gwalior. We were not only left on middle of road to figure out our own way but we felt mentally harassed and traumatized during the process. Following are the sequence of events:
1.) we made booking much in advance with booking id no. Nc[protected]
2.) we had a pick up at 11 am from delhi airport on 24 oct 2019.
3.) we...

I was booking my flight ticket from jaipur to the new delhi today. I was using mmt app. I selected the date as 6th november 2019 and i did the payment. Little did i know that the dates got changed to 6th jan 2020. And in was like what the # was that.

I looked up for the date change charges which were around 80 % of the actual flight along with mmt extra fee which was 300 and also base fare difference.

So i change...

Dear,
Sir/ maam

Regarding my flight booking i booked a ticket for delhi to guwahati two person this evening. They deducted the amount 11863 rs but didn't sent the ticket. No pnr number, no message and no email. Nothing has been sent except the deduction of the money. How do i get my ticket. This is a very bad experience. Please do refund as soon as possible....

I had booked my flight tickets via make my trip to delhi by spicejet on 25 oct. After completing the payment process, i received a message that my booking was unsuccessfull and that i will be refunded in 3-5 days. It has been 6 days and i haven't received any money. My bank also messaged me that an amount of 35k has been deducted from my account by make my trip. Please help me get my money back asap...

The grievance is related to below mentioned issues. 1) the booking for hotel name oyo 7846 hotel prince gardenia from 20th september to 30th september where i did prepayment more than week ago i was denied accommodation by the property owner stating that there is no such accommodation in your name and we have not received any payment from make my trip despite making payment online and when contacting the make my trip they kept us stranded...

Make my trip use our cookies from our browser and increase price of flight using intelligence robots and software.. This is cheating done by mmt many time. Even i done all payment by otp then they increse flight price as i serched it many times. Very nonsense services provide by goibibo and mmt. Please complaint against this nonsense srevices by mmt and go ibibo who cheat us using software and increase all price of flight and hotel as we...

On booking of a train ticket from new delhi to kanpur centre on 10 oct 2019 on train no 12034. However, amount of rs 864 and 864 have been deducted on my account and the ticket was not booked booked. An email received from your department and stated that the amount will be refunded by 12 days. As on the above mentioned amount have not been refunded till date. You are requested to refund the total amount of rs 1728 at the earliest please....

I booked tickets from mmt on 11 sep 2019 but it got failed 2 times. I asked the customer care so many times but they always comes with an excuse that the money has been refunded but i have not got any refund since 11 sep 2019. I contacted my bank but they also have not recieved any money from mmt. So i am not sure where is my money disabled in between bank and mmt.
I have to go consumer court and rbi to complaint against mmt and my...

I booke one hotel with pnr [protected] oyo rooms from makemytrip when i came here and saw the hotel i got socked, immediately i called mmt and oyo the whole night i couldn’t sleep due to lack of amenities provided which was mentioned in makemytrip website description but nobody is helping me out it’s already 14 hrs i suffered i already shared the pictures even but nobody concerned about it. I asked them to change my hotel or refund my...

Kindly the check below, don’t misguide to me


Council approves proposal to cut rates on hotel tariffs. Rooms with tariff rs 7, 500 and above will now be taxed at 18%. Prior to the cut, the gst rate on this category was 28%. Gst on rooms with tariff between rs 1001 and rs 7, 500 now stands at 12%. No gst on tariffs upto rs 1, 000.
Read more at:
//economictimes. Indiatimes.com/articleshow/71222712. Cms?...

I had booked for 2 oct check in and 3 oct check out at anp apartment.
But my check in was denied. Reason they said locals not allowed.
They said to me that it's in their policies.
They have mentioned locals not allowed in another link of all policies. Which is completely wrong.
Further when i received call from hotel representative he confirmed my name but they very next question he asked from where i belong. ...

Hello: i would like to highliggt the recent fraud that happened to me. I am long time associated with MMT and a frequent flyer. Also, holding MMT Black customer relationship with MMT. Based on the milestone achieved, MMT credits cash rewards in as"My Cash" which can be used for the future bookings without any restrictions. There were two incident happened this month alone for which i have already registered official complaints however there...

Sir,
Below is my ticket itinerary which we booked through makemy trip on may 4th, 2019.
Ticket was booked with reference contact number - [protected].
We had booked our ticket on may 4th & got our schengen visa 2 months before our travel date also, but we suddenly come with the surprise that we may need transit visa for uk on 25th september then we immediately rush and submit visa for transit in uk on 26th itself.br...

Sir i have booked 2 rooms for 2 days in kumbhalgarh capital o tiger valley resort, booking id is nh[protected] we have paid total amount of booking. But when we reached at hotel, they refused to give rooms when we call to nakemytrip they told there is issue with oyo and makemytrip so they cant give room after wasting 2 hours at last finally they told they cant give room in this resort and also nearby resirt. We have to manage by ourselves....

Hi all, i booked a train ticket which is a waiting list and train schedules by 11.30pm night. And i got confrmation from irctc ticket partial confirmed like mb and wl1. With that any way i cannot travel thought if cancelling. Make my trip only u can call and cancel when chart prepared. But till 10 click i tried but customer care working hours 9am to 6pm. Chat support i tried no one picked the ticket and more over after a day pick ticket....

I was scheduled for taking nrt cmb blr flight on 28-oct-19 at 11.20am and just came to know at the airport there is no such flight today its on 29-oct, then how come mmt had issued a e-ticket for 28th oct.. And why was i not informed well in advance if theres a reschedule with a new e-ticket???. I have an infant travelling with me and my wife and all our hotel, rail pass, wifi etc were only upto 28th... Mmt is very casually saying they cant...