MakeMyTrip India Complaints & Reviews

Dear team,

Let me share my horrifying experience with you which my friends had to experience with booking made through mmt. On 12th sept, i had booked two flight tickets for them from shirdi to delhi for 13th oct spice jet flight with payment of rs 13828/. To our utter surprise the tickets issued to us were of 13th sept instead of 13th oct due to some glitch in mmt tool. My friend along with his family reached shirdi airport...

I have booked kaya valley resort on 27 sep 2019, with credit card. My booking id is nh[protected] at time mmt deducted rs 1 and remaining amount will be autodeducted from card by make my trip on 12 oct 2019. But today on 13 we got msg regarding cancellation of booking. And after calling customer care they told that due to technical issue they were not able to deduct remaining amount so they have cancelled our room. I am ready to pay today...

I humayun kabir, a consumer of mmt,, in 28sep 2019 i booked 2room with non refundable amount, but when we would go for check in and hotel denied our check in,, at that time we facing problem to fined another hotel and customer care of mmt not supporting us,, and after that we another with rs 11000 and facing losses and getting harrasment at that peak season in shillong,, we want my money back from mmt bokking amount and also we give extra...

Even after broken down of vehicle and due to my emergency i hired a nearby car after two hours from broken down of vehicle and completed my trip with due intimation to concerned authorities. After our departure and after three hours of break down they have arranged a cab and intimated to us during our journey and told us to deduct for the advance paid 911 by us which is a cheating and arrange for full refund....

Hi team,

We booked hotel at udaipur via makemytrip and done payment of rs 1500, but while checking in hotel deny they do not have any tie up with mmt and our booking is cancelled, now make my trip is not entertaining us and not ready to lodge complain or to process refund.

I request you to look at issue on priority and sort it out.

Regards,
Aman
[protected]
[protected]@gmail.com...

I am a regular customer of mmt and i had paid rs 1499 fr the annual subscription where in a passenger gets a benefit of 2 air and 2 hotel cancellations and she to the shocking jet airways stoppage by the airline mmt also did not give me the one cancellation balance in my account even after my repeated complaints and calls and messages i was also promised a cancellation by the executive and even there are offers going on and the exec said...

Hi

This is regarding my hotel stay under booking id nh[protected], during which i have experience horrible service from hotel mandrin chandigarh and pathetic response from makemytrip.

I paid rs 2391 for the hotel stay booked thru mmt app and checked in there around 8 pm. I was to get up early next day as i had to travel at 6 am. However, due to bedbugs bites i woke up with bites all over my body, at 1 am....

I had booked a ticket from banglore to paris on feb 26th 2018, however since my visa was rejected i had called makemytrip and asked them to keep the status for the ticket as open they agreed and did so, but now when i want to rebbok the ticket they say the ticket is already refunded and are lying that ghe airlines dont have that policy but when i crossed checked with the airlines they said that they can keep the tickets open for atleat a...

After booking before 5 months paying the entire bill amount hotel refused to provide us room when it was 12.45 am at night. Waiting with 6 senior citizen at night after travelling for more than 24 hrs... This is the kind of customer service you people are providing... Hotel shahjah agra vide booking no nh[protected] dated 10oct to 11oct refused to provide us room as the agreement between makemytrip & shahjah is no more... Need proper resolution...

I had booked a hotel through mmt on 9th oct 2019 in hyderabad for staying on 10th oct 2019, the hotel name is hotel tourist palace, make my trip confirmed me the booking on 9th but wehen i went to check in on 10th the hotel refused n said they don't have any tie up with mmt and when i contacted them they assured to resolve in 45 mins but tgey didn't resolved nor responded i had to wait an hr for their call but they didn't called and finally...

We had booked 4 tickets for our family to travel to us and back though makemytrip booking id: nn[protected]Onward 18th april and return on 9th may). Our tickets were cancelled by the airline/makemytrip on 13th april; we rushed to the jet airways office and also called up makemytrip only to be told that they could not help us in anyway. Eventually with just 5 days to go and it being the easter weekend, we had to buy new tickets on a different...

Ihave booked a europe trip on 2015 aug with my brother subham puhan. As per their schedulethey have taken money i. E. 3lakhs 2 thosand from me saying to book europe trip they also took our visa. At the end moment they told that your visas are cancelled. And since 4years they are telling u will refund the money. Always when i call them they just make some excuse....

Booking id-nn[protected] on makemytrip india.
On 7th september 2019, i had made a round-trip flight booking from mumbai to mauritius with air mauritius via makemytrip india. The total amount paid to makemytrip india by me was rs. 41, 537 (Invoice photo attached).
The total amount was debited from my account at this point.

On 18th september 2019, at 8:39am (Ist), i received an email saying my flight cancellation...

I had booked a hotel through makemytrip.com at guwahati. The name of the hotel is oyo flagship 28562 hotel fortune, vide booking id: nh7p[protected]. The hotel manager cancelled the booking & sold my booked room to other party at high cost. I had contacted to the customer care of makemytrip.com & they assured me to refund the excess amount that i had incurred in guwahati & i had sent the tax invoice & my bank details to the makemytrip.com....

I booked flights for 3 pax mumbai delhi 4th oct.
Due to some emergency flights had to be cancelled.
On contacting make my trip, agent advised the refund amount which was quite a lot taken away.
I requested the staff to look at less cancellation she advised me to contact go air directly and cancel flights.

I wasted 35 mins contacting airlines to cancel flights.
Refund was sent back to make my trip.br...

I booked bus ticket with correct date but due to technical fault mmt booked ticket for the same date without any confirmation before payment. Now no one is there to lodge a complaint for this. Deducted money and not ready to refund. I am not responsible for this. So i need my money back. Chat, email and toll free no services are completely useless....

My makemy trip id: [protected]

We have booked the flight ticket on[protected] form kolkata to visakhapatnam date of journey[protected] indigo flight and made through online payment successfully deducted amount of rs. 5295/- in our bank account, but ticket not generated and also amount not yet refund to our account.

Hence we request you to kindly take immediate action and refund the not generated, not booked ticket...

Ticketpnr: [protected]booking id: nh7p[protected] i had booked a hotel at guwahati through makemytrip.com. The hotel name is oyo flagship fortune hotel, at guwahati. But the hotel manger denied the booking & did not give us a room. The hotel manager provided the hotel to another party at a high price. I had contacted to oyo call centre & makemytrip.com csll centre but both of them denied to help us....

I had made a booking on 8th september 2019 for trip to manali from delhi on 26th october 2019 but due to personal issue i had to cancel the trip and i informed about the trip cancellation to makemytrip 20 days in advance. I expected atleast partial refund of amount paid as it was paid in full and not in installments but this corrupt organization has no customer friendly policy. Certainly don't trust this company with your bookings. Had the...

We booked two rooms at hamirpur on dated 05.10.19 and the payment done through credit card.

Whenever we reached hotl the owner asked for further amount and conveyed that theier relations closed with oyo and not wanted to give room as per booking.

Makemy tyrip not help in this matter and we whole night suffered lot and no any singlr help not get from both oyo and makemy trip. We need to get the refund with penalty....