MakeMyTrip India Complaints & Reviews

Even after several requests since morning for Philipines trip, nobody called me till now . It's evening already . Two employees were in touch on whatsapp but they did not bother to call either . So v disappointing n unprofessional...

We raised a complaint with MakeMyTrip India for disgusting hotel experience at Thailand. There was leaking water dripping from the hotel ceiling for the entire night. The leakage was next to an electrical spotlight light on ceiling risking us with short-circuit. We shared the pictures and videos of the leakage with MakeMyTrip. Hotel was Radisson Resort Phuket. We have been chasing them since then and till now we haven't received our compensation...

Booking id - NH [protected]
My name nitin Sethi
By mistake I posted negative review I want to delete this review I have just posted the rating so I request you to please delete it as soon as possible...

I booked my ticket for Mumbai to Muscat & due to a single spelling error in name i was asked to cancel my whole ticket & before cancellation i consulted with Air India airline customer service about refund policy they said INR 2500+5% GST will be charged on cancellation and balance amount will be returned & they did same. unfortunately i had made my booking through make my trip & now neither they are returning my balance amount not replying...

I am Pained,
This has reference to the Hotel Reservation I booked through Make My Trip.com(MMT) APP .
I had booked to stay at Naadi Homestay, Thanjavur. on Dec 1, 2 2022.
Booking ID: NH[protected]

After this booking I received a call from the staff at Naadi Homestay on 27 Nov2022 that the 'property is Overbooked and the inventory is closed'. They recommended that I arrange a stay elsewhere and raise...

Accidently cancelled the tour package booking from mmt app.
Informed the mmt person about the same who helped to do the booking, she spoke to her manager, he said nothing can be done .
I dont want any refund, i just want my booking to be continued.
Please understand its a huge ampunt for us ie 63000. And its already paid via cc
Please help.
Thank you...

I have booked a package from make my trip last week for 5 nights 6 days, shimla manali.
Booking is from 16th dec to 21st dec.
By mistake i have logged in to mmt app and have cancelled the booking mistakenly, i know there is no refund as per the policy, i am not even expecting it, i just want my booking to be continued.
I spoke to the person who did the booking, her name is sonu arun, she spoke to the manager and his manager...

Dear sir,
In the last few days i am getting more and more spam mails from Make My trip. I wish they focused more on improving their products and services rather than on Spamming.
It shows that their intentions are not good company because they don't have any compliant or grievance officer. Only they accept calls that too regarding bookings.
This shows what they can do with your data.
I wish I had never booked...

I booked a Qatar Airways flight on 10th Aug 2022 from CCU to LGW which I had to cancel because of a rescheduling conflict.
I cancelled on 17th October 2022 and am eligible for a full refund.

Please resolve my issue and do not make take any legal action....

Dear sir,
Of late i have started getting daily spam mails from MakeMy Terip.
There is no way to stop this cheap, ghatiya company or to contact them as they have no compliance or grievance cell or you can contact them via email.
Kindly let them know that they are just cheap spammers who misuse customers data....

2 accounts have got created separately with mobile number and email. Please merge them

Baljit Sharma -Age 35
Email - [protected]@yahoo.com
Mob - [protected]...

I made a reservation for 2 person at the hotel castle rock by sunshine hoteliers on 19th November 2022 at mount Abu Rajasthan for[protected] to[protected]. The booking id for this transaction is NH[protected].

I used the online system to make my reservations and the credit card used to book this room . I was charged a deposit of ₹3, 586 to my credit card, upon booking this reservation.

on 22nd November...

Dear sir,
I made the flight booking on make my trip with registered mobile number [protected], booking ID NN70KC774RO0D5US7065 from Bangkok to New delhi on 23 Nov 2022 . Next day I got the mail that your flight was cancelled. I didn’t request for any cancellation. Still they cancelled the flight with fifty percent refund. When I call the customer care they are not aware what was happening. They have cancelled my flight without my...

I have booked a room @makemytrip website with full payment of the room price... After a day I cancelled a room because of some personal issues the plan has been cancelled and I appiled for refund of money process. They took 2 working days for there refund process and they given a excepted date of amount that to be refunded back.The excepted date is also be crossed but i still not a refund amount to my account... kindly look on it...make it...

Ref: MMT booking id NF2LKA6XW7AFTQQ20588
The MMT invoice amount was Rs. 11, 410, after applying a discount of Rs. 410, of which MMT Service Fees was Rs. 0.00.
The airlines cancelled the flight and offered a full refund, which I accepted.
However, MMT claimed Service Fees of Rs. 2, 400 (including GST), apart from the reversal of Rs. 410 discount and deducted Rs. 2, 810 from my refund.
I dispute the excessive deduction...

Personal complaint against sales executive mousumi sinha at MakeMyTrip support service department.
Who has first made our package and then denying to make amends or even cancel the hotel we dont wish to stay in.
We are following up on emails since 1 week but no response and today out of the blue she has closed our ticket.

What non sense is this ?

We make made a payment of ₹31, 000/- as advance...

I made airport cab reservation for 4.am on 21/11/2022. THe driver did not come nor did he answer the phone till 4.30. I had a flight at 6.45 am. I booked another taxi service and went to the airport 42 kms away.
I called Make my trip customer support and complained and asked for a refund. They said they would
They are instead sending me customer satisfaction surveys for service that they have not provided.

I...

I booked a cab to take me to the airport at 4.00 Am through Make my trip for November 21, 2022. The cab never showed up. I tried calling the driver several times and no one picked up the phone. I was running very late to Bangalore airport so I finally booked an external cab at 4.40 A.M. and went to the airport for a 6.45 flight.
On the way I called Make my trip and spoke to the customer service rep who said he would make the refund...

I am unable to delist my property, in order to make a new listing on ingo-mmt. While the email associated with my account has been deleted the phone number has not been deleted. When I try to list my propert I get the message: This mobile number is already associated with another account. I suspect there are multiple listing for my property. Hence the confusion. Please help. I contacted the ingo-mm business property promotion adviser for...

I am running a homestay called Woodstock in Ooty, nilgiris TN. In order to improve business I had listed the property with ingo-mmt. Unfortunately the information given was not accurate. For instance my homestay was listed as a hotel, resulting in wrong tax details, also wrong inflated room rents were shown. I had therefore decided to delete my ingo-mmt account. I received a message that my a ingo-mmt account had been deleted. However, when...