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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 282

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D
Debanjana1989
from Chennai, Tamil Nadu
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Cancellation of one

Address:Gurgaon, Haryana, 122002
Website:www.makemytrip.com

For my family I tried to make bookings for 3 villas. Now two villas were confirmed got confirmed while one wasn't.

Now it is showing sold out. For no fault of ours we have to either choose between the family members or loose the entire money. We called MMT and the person offered no help and suggested us to go to consumer forum.

We request atleast one of three solution :

1. Give us an extra villa/room...
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T
takmohit9292
from Chennai, Tamil Nadu
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Legal Case against MMT

Website:www.makemytrip.com

My name is MOHIT, I booked my fight from to and fro journey for BANGALORE-JAIPUR travel. I booked it via makemytrip mobile application and choose air costa flight for this trip.

But unfortunately AIR-COSTA stopped working for some operational issue and makemytrip asked me to completely new and different booking and for previous booking where flight AIR-COSTA flight stopped working they told me that 100% refund will come back....
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S
shankar nutheti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About visa

Address:500038

Its a bad experience with ur teem i losses everything because o[censored]r employ given wrong information. about my arrival on visa to Vietnam. whoever duty on 26 /6/2017 at 22:10 in rajiv gandhi international in hyderabad.
its worst service i going tell all people plese dont go on make my trip.
evan lazy fellow to enter the datiles on the website why the requte this type of #### employ

[protected]...
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P
priyankpant
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confirmed booking got rejected

Address:Gurgaon, Haryana
Website:makemytrip.com

Hi

Make my trip Complaint number (Reference ID[protected]

Booking ID:

NH[protected]
NH[protected]
NH[protected]
NH[protected]
NH[protected]
NH[protected]
NH[protected]
NH[protected]
NH[protected]
NH[protected]

I have done few booking on Airport hotel waves through make my trip. At that time the...
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Address:Nandurbar, Maharashtra, 425409
Website:www.makemytrip.com

I had booked international ticket (Booking id: nn[protected] for my family from delhi to tbilisi and same way return (Which was journey date on 19.05.2017), but due to some reason i had cancelled return journey on 28.04.2017 which most 20 days before from journey start. As i have purchased refundable ticket from make my trip site online so i am eligible for refund, but many times i have contact through mail, customer care centre did call...
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R
rameshkolanthara
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:560091
Website:MakeMyTrip Team.com

Makemytrip bus id: nu[protected]
Boarding date and time:14 jun 2017 10:00 pm
Hyderabad - bangalore
Yellow bus services

This bus was cancelled and the bus operator upon requesting for alternate arrangements, refused to accomodate, and asked me to contact makemytrip for refund.. Please note this is not acceptable service. Anyways assuring you that shall not be availing makemytrip facility nor shall promote...
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S
srikanth miriyala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with check in in hotel

Address:Hyderabad, Andhra Pradesh, 500060
Website:makemytrip.com

Hi this is srikanth, i am basically from hyderabad but staying in delhi from last 5 years as it is my work location. I visited hyderabad this week and booked a hotel best western ashoka from make my trip booking id nh[protected]. I was in my relative house for few days and planed to move hotel before leaving as it is near by hospital for checkup for my wife (Fernandez hospital). She was having 4th month scanning and i dont want to her to...
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D
Devvrat Chauhan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received against pnr no - rb122z

Address:New Delhi, Delhi, 110026

Dear sir/madam

I have booked 4 ticket of go air thu-09mar2017 06:18. Against pnr no - rb122z.

Out of 4 tickets i have cancelled 2 tickets in the name of satender kumar, shuaif saify aginst these.

Still i have not recieved my refund amount.

My flight was goa to delhi.

Please let me know the when i can get my refund amount.

If your not respnding i wll...
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B
bharathrc
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading hotel

Address:Pondicherry, Puducherry, 000000
Website:www.makemytrip.com

The location - pathetic - it is an absolute rural area. U book on mmt they will tell u it is an ac cottage and then when u reach there u have to fight as it will be a non ac cottage. That is just the start. There are chickens and ducks # and walking all over the place. The pictures of the room are no where close to the reality, the cottage is smaller than a washroom of a good hotel. The washroom stinks flushes dont work. There is # all over...
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N
Narendra Singh Ranawat
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not given boarding pass success and book my ticket 1 hr before boarding time

Address:Jaipur, Rajasthan, 302020
Website:www.makemytrip.com

Today i had a flight from chandigarh to jaipur and the flight no was sg2942. My pnr no is fckvtn. My booked id nf[protected]. Booked ticket before 1 hrs boarding time from makemytrip. Unfortunately we were stuck in the traffic on our way to airport, even then we reached the airport 40 min before but the lady at the spicejet counter was not cooperative and didn't allow us to board the flight. Also not given ticket not only us there were...
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D
Dr. R. K. Ghosh
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on cancellation of tickets

Address:Kanpur, Uttar Pradesh, 208016

I booked a ai flight for 12th june, 2017 from bhubaneswar to delhi. Air lines delayed the flight by 3 hours. I had a connecting flight on jet from delhi. So i had no option but to cancel the ticket for ai flight. Ai assured me a full refund. I have not received a refund until today (26th june, 2017). On talking to makemytrip consumer service, i was informed that it take 7 days for airlines to process refund and another 12days for bank to...
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H
h kartikeyan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking id nh7106754907858

Address:122003

Hi! I need help with amendments for booking id nh[protected].
Hi team,

Would like to inform you that i have booked the hotel in udaipur for 2 adults however it is reflecting online for 1 adult only, i am bit confused why the mmt application showing wrong information anyhow i just called to the mmt customer care for the resolution so that they can, make the amendments as per my requirements however, they denied stating...
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B
Bhawani Darak
from Mumbai, Maharashtra
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Big scam by make my trip and flipkart

Address:Kolkata, West Bengal, 700007
Website:www.makemytrip.com

Another big scam by makemytrip and flipkart. : this is to inform all the victims who are suffering from incapable system and fraudulent alike activities from makemytrip team. Flipkart issues mmt gift cards during big10 sale and mmt made successful bookings and issued booking vouchers too, before they left their customers stranded and cancelled all bookings done with flipkart gift cards. None of customer care fk or mmt) are responding properly...
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A
amit2870
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hotel booking - cancelled-no refund

Address:Ghaziabad, Uttar Pradesh, 201014
Website:makemytrip.com

Makemytrip booking id - nh[protected]

Hello sir/madam

I just had to check the vision you people share on your website.. And you people must be told this that that vision is the last thing you people adhere to. The mental harassment that you guys have done on us is just one side of the whole thing. There is much more to it.

So the story is just to save ourselves from any torcher on the day we...
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T
Toku Eya
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

15 days over , refund still not received

Address:122016
Website:www.makemytrip.com

Hi team,

I would like to inform that i cancelled a flight that i booked frm Make My Trip (makemytrip.com) on june, 2017. My booking ID is NF[protected] And i was promised to get a refund of Rs. 4699 under 14 working days but i still haven't got my refund back while the dead line also has been over. I am very frusted with it. I called the customer care too but they are telling me to give a statement of my bank account and...
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D
debjit.gcect
from Bahula, West Bengal
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Refund not received for booking id #nf22934102602886

Address:122016
Website:www.makemytrip.com

I had booked a flight ticket for mumbai to goa with zero cancellation policy for each member. Now i had canceled the booking for two passengers at that time i had asked your customer support about the policy.
The cancellation was successfully completed on 7th june and in my app also it's showing that amount 4450 will be refunded, till now i have not received the amount and now customer support team is informing me that for part cancellation...
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Address:Mumbai City, Maharashtra, 400101
Website:www.makemytrip.com

I booked international trip through MMT on 03-Apr-2017 and paid INR 45000 online using my citibank debit card. Later as didn't received service as commited, i requested cancellation and was assured that i will get 100% refund as there was no booking done by MMT till date. After too many calls to their customer care and emails, finally i got refund after 1 month on 02-May-2017 which they were commited to refund within a week. Now i was relaxed...
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S
sudhirbhai sheth
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad room services

Address:Gurgaon, Haryana, 390007
Website:makemytrip.com

We had booked two rooms in club mahindra resort at kumbakgarh thru make my trip booking id. No. Nh[protected] for 25-5-17.
We had been given 2 rooms nos.3301 and 3302 on 25-5-17.
Our holiday and vacation mood was completely destroyed and we faced one problem after another till our checkout.
1.) there were white insects in the drinking water jug put in room no 3302.
2) water clogging was in the bathroom of room...
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I
inayat khanna
from Chandigarh, Chandigarh
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Confirmed booking been shifted.. Payment done

Address:Amritsar, Punjab, 143001

Nh[protected] my confirmed booking is been shifted to another hotel, hotel is pathetic.. Called helpline they said will update you in 15 mins, waiting from 4 hrs now.. Need nice hotel to stay.. I have plans with my family.. Kindly update me today.. I will put rti on you.. Lady called me in morning is not been worried at all..[protected] is the no which i put while doing booking...
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H
Himanshu2150
from Jaipur, Rajasthan
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Cancelled my booking without any reason to denied to refund my money

Address:Jaipur, Rajasthan, 302004
Website:Makemytrip.com

Hello,

I had book hotel on 8 june but suddenly on 21 june they cancelled my booking and saying that system identifying my booking was under fraud while i produce all document.

I have bank statement from which i have made payment and also attach gift voucher copy.

My check in date is 24 june but they cancelled before 48 hours and now i need to bear thousandths of loss & headache so i want refund...
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