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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India Phone Numbers

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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 302

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S
Srikanth Gurunathan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunding cancelled ticket amount

Address:Hyderabad, Andhra Pradesh, 500051
Website:www.makemytrip.com

Makemytrip never refunds money when we cancel a ticket thru airlines. Although airlines deposit back to Makemytrip within 3days. However Makemytrp cancellation procedure is until we initiate cancellation in makemy trip bookings they will not refund the amount. Who is going to pay interest for this? I have cancelled number of tickets and now I don't see those bookings in Makemytrip website.

How can they form these kind of procedure,...
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califraza kader
from Sivakasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for the past one month

Address:624002
Website:www.makemytrip.com

My pnr is ne39yb. still refund not credited as i booked round trip on 5th and 6th june 2016. the flight was cancelled due to operation problem. i have attached e ticket for your reference....
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N
nikhilbits321
from Mumbai, Maharashtra
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Non payment of cancelled flight

Address:Mumbai City, Maharashtra, 400072
Website:www.makemytrip.com

I cancelled mine and my wife kanika maloo ticket on 25th june at 1:25 am & 1:35 am for the flight delhi to leh at 6:40 am. i have the cancellation request confirmation mail from make my trip too for the same. i should be eligible for the remaining amount after deduction of cancellation charges of 2225.
But i got only taxes because of no show as per airline go air. that's mean make my trip does not inform go air regarding the cancellation.br...
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A
Ashish Jena
from Hyderabad, Telangana
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Refund for two tickets

Address:500089
Website:www.makemytrip.com

For the booking reference nn[protected] and nn[protected], i am following up since 3 months (april, may june and now running july).

For these booking reference i have cancelled my ticket but till now i have not received refund yet. as per my conversation with makemytrip money is already credited to mmt account (from airasia) but mmt is not refunding to me....
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Address:110 026
Website:www.makemytrip.com

Misleading/incorrect information was provided by assistant sales manager of mmt, mr. ravi thakur, during booking of tours.

We (two ladies) have booked a group tour to sri lanka in march of this year. on reaching there, there was no sign of a group tour. the only two members of the so called group were two o[censored]s. there was no response to a number of e-mails sent in this regard until the matter was referred to higher authorities....
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M
mohit agrawal72
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fool Making Company

Address:380008
Website:www.makemytrip.com

Please check the Ads Blinking on skype only for stupid attraction. Please check the image...
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K
kinminks
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for change request not processed on time.

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

Hi

Mmt booking id: nn[protected]

On 5 july 2016 at 12 pm request was given for upgrading from class w to class k for flight from bkk to bom for 18 july. this was required to utilise a jet voucher o[censored]pgrade to premium class and this voucher needs my economy ticket to be of k class.

Mmt committed to close this in maximum 6 hours by issuing new e ticket.
Payment was immediately done for...
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A
Avilash Shanker
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending

Address:East Khasi Hills, Meghalaya, 793002

I have been waiting to book my ticket again but the amount of my ticket has not yet been received since it has been 5 days..so i request u to refund my amount of Rs. 3914/- as soon as possible...If their was any problem for the ticket than your site should not show that tickets are available & and your contact no. is not a tool free as well nor can we complain it through that no....
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Z
zoheb303
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive cash back

Address:Bangalore, Karnataka, 560048
Website:www.makemytrip.com

I have done a flight booking with SBI card offer of 1200 cash but till now 4/7/2016 not received any cash back.

i booked the tickets on 29 April 2016..

i tried calling them more than 4 times and every time the representative raised a request saying that in 48 hrs my request will be resolved not one of them turned up .Mailing them again and again also did not helped....
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B
Bhartisud
from Boisar, Maharashtra
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Cash back is misleading

Address:New Delhi, Delhi, 110017
Website:Makemytrip.com

I booked five air tickets through make my trip for delhi-bali-bangkok-delhi.
The booking was made on phone by the travel executive maninder singh. he suggested that we should not book all five tickets together to avail more cash back. same was done and we were told that we will get a cash back of rs. 8000 if we use our icici debit/credit card. we could have booked through any other portal or even through the airlines directly but he...
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Y
yashaswi248
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent: complete refund needed (flight tickets)

Address:700091
Website:makemytrip.com

This is to seek seek solution for my booking confirmation that got disrupted due to server breakdown on 30th june 2016. when i tried booking the flight ticket on 30th june 2016 through hdfc netbanking,
The amount got deducted from my account i. e., rs.13801, but i did not receive any confirmation from your side.instead, i got a message saying server error. on 3rd july, i got an email that rs. 8858 has been credited to my account,...
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S
ssahu42
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hotel accommodation at coorg

Address:Kolkata, West Bengal, 700086

I had booked Hotel Coorg International online using MMT for 2 nights from 28th May 2016 to 30th May 2016. The booking was done 5 weeks in advance.
When we checked into the hotel, the hotel manager checked my papers and told me that they had not received any confirmation from MMT. I called up MMT multiple times but they did not provide any help. It was already very late in the evening and the hotel manager asked me whether I would...
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J rajendra prasad
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of air ticket by make my trip

Address:Coimbatore, Tamil Nadu, 642126
Website:make my trip

I have booked the air ticket through make my trip on 26.6.2016 at 7.47 am and i received the booking id no. Nf[protected] and an amount of rs.13852/- is debited from my account. Immediately after 5 minutes ie., at 7.52 am i have received travel insurance certificate from "apollo munich domestic travel insurance". Subsequently they have sent a mail on the same day at 8.31 am informing about the cancellation of my ticket and another mail...
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S
Singhritika
from Pune, Maharashtra
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Refund amount not received even after continuous follow ups

Address:Pune, Maharashtra, 411014
Website:MakeMytrip

I have to call makemytrip several times to get a refund processed, still i have not received the complete amount. the issue is been on going from last month.

Half of the time the person who picked up had no idea about what am i talking about, i must say couple of them were helpful to get half of my refund processed.

Airline did process the refund in a min to mmt however mmt has taken over a months time to refund...
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J
Jagadeesh Kumar S
from Delhi, Delhi
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Refund not affected till now

Address:613004
Website:www.makemytrip.com

1. Order no. Nf[protected] for travel date[protected]
2. Date change tried on[protected]
3. Amount charged rs.7, 248/-
4. Service request 1:[protected] dated[protected]
5. Service request 2:[protected] dated[protected]
6. Arn for refund s51682322 refund amount rs.7, 248/-
7. 1st refund initiated date :[protected] as per mail[protected]
8. 2nd refund initiated date :[protected] as per...
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R
ramyadilli
from Chennai, Tamil Nadu
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On their my wallet

Address:603103
Website:www.makemytrip.com

Refer and earn programme of make my trip is a cheap fraudulent activity of make my trip to install more app of theirs' through this refer and earn. I earned Rs.3200/- through refer and earn and when I used it book my flight ticket, it showed that it has 0 amount but my wallet has the amount mentioned above. If you do not intend to provide this offer, why to do such cheap stunts? Many suffered like me. I will not recommend make my trip to...
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M
maloovinod
from Etawah, Uttar Pradesh
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Not satisfactory with south package 11-20 jun 16 with make my trip

Address:122001
Website:www.makemytrip.com

Hi mannu,
Regarding south package finalized, i have completed my trip and sharing the experience:


Regarding cab driver timing : it was mentioned in itenary provided by mmt that cab would be available from 6 am to 10 pm but driver informed that their timings are 9 am to 6 pm. Why there is disconnect between itenary provided to customer and agreement between mmt and vision holidays coimbatore for arranging cab...
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S
sukhbir anand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reward - payback points not awarded

Address:New Delhi, Delhi, 110064

I had booked two tickets, in my name and that of my wife mrs anita anand, for travel as follows:

1. May 8, 2015 delhi-london-seattle
2. Oct 18, 2015 seattle-new york-london-delhi

We completed both sides travel as per itinerary. But my pay back point s awarded only for journey delhi-london.

Can you please review as to why the balance points not awarded.

I checked it up today...
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saurabh62
from Lucknow, Uttar Pradesh
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Fraudulently taking money without issuing pnr and not refunding back..

Address:Lucknow, Uttar Pradesh
Website:www.makemytrip.com

31st may i was booking for an international flight on offline booking mode same money was transfeered but the executive told that amount has not been transferred but later on amount was deducted from my account and no pnr issued same issue raised and since then they have not refunded my amount of 13200 inspite of complaing for several times.The internatonal booking complain reference id is[protected].half the staff hired is crap which...
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saket87
from Siwan, Bihar
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Did not got my refund after flight ticket cancellation

Address:Khordha, Odisha, 751024
Website:MakeMy Trip

Dear sir/madam,

I had cancelled my flight ticket having make my trip booking id-NF[protected] on 4 June 2016
but till date I have not get my refund money of Rs.1593
many times I had called customer care & tried to complain through Make My Trip app. but not able to register the complain
please do some needful

regards,
Saket...
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