MakeMyTrip India Complaints & Reviews

I booked 4 rooms of "Hotel Sunshine" in Chail from your app.On reaching Chail all the way from Delhi on 21st at the hotel we were told by the hotel that they have only three rooms and cannot do anything about it.we were placed on numerous calls with MakeMytrip Custome care and Hotel owner and finally after a lot of discussions and request from hotel management we agreed to manage with three rooms provided we get refund on one room.
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I have done modification of my existing booking which was scheduled on 25 july 2016 of 4 passengers naming Abhay Sharma, Ridhima Sethi, gagan Sharma, Kadam Sharma.The booking Id was MakeMyTrip Booking ID -NF[protected].
On 10/06/2016, I made modifications and change the travel date to 26/07/2016 and made the all the necessary payments which was asked online via my citi bank credit card no ending with 3172 which is under my name.The...

I was to travel with my wife from new-york to detroit on 23rd, april by spirit airlines, confirmed return ticket booked by make my trip agent-mr. Arun kumar on 30/03/2016. The total amount of money asked by the agent was transferred by me online into make my trip account. The confirmed tickets with booking id - in1603b0s222279 were issued. But to my utter surprise, when we reached the airport to board the flight, i was told by the spirit...

Hii i book a ticket frm makemytrip.com. Its a refundable ticket. Bt makemytrip said now this is nonrefundable ticket now thay make a story thay saidn thr is no refund now u do anythink bt we cant refund (Nn[protected] i spok with this consltent nirmla as a suprvisor ext. No 8001,
I have complite the fair of 1 side amritsar to johannesburg bt never fly johannesburg 2 amritsar spous thay give a refund for 1 side bt now thay make...

I had booked a holiday package to dubai for 4 people on 20 jan, 2016. due to some problems i had to cancel the booking for which an amount of Rs. 42, 000 was to be refunded to me. everytime i contact mmt customer care executives, I am being told that my refund has been processed on 18 march, 2016. But i have not received any such amount in my bank account. it's more than 3 months but no refund has been received. kindly look into the matter...

I have modified my booking of 11th June, 2016 flight for 14th June. I have been charged for this Rs . 5000 plus. But in the app the ticket remains the same of 11th June. I didnt get the ticket of 14th June. I have that message with me that shows that Make my trip has deducted money from my account. My New Make my trip id is NF[protected] that I have got after modification. Amount charged : 5327 INR

Now If its not being modified...

First contacted jetairways and they asked to get in touch with makemytrip for "assistance".


The assistance that i received is as follows:

Got in touch with makemy trip after half an hour of booking the ticket and spoke to tarun bhardwaj. He hardly had any time to assist and happened to ask me to get in touch with jetairways
Was unhappy with the response and hence got in touch with makemytrip again....

This is with regards to reference too — makemytrip booking id -, nf[protected] booking date - tue, 07 june 16
I was trying to book flights from ixc to bom through make my trip (Website) but because of the glitch in your system the itinerary was booked from bom to ixc. I contacted customer service and they asked me to contact the airlines directly but airlines were not able to help me and asked to contact make my trip again to...

I just completed one of the most horrid vacations one can ever imagine
Makemytrip Vacation package to the North East was a disaster
It costed me 1, 50, 000 INR and a horrible experience
Makemytrip Vacation packages are a rip-off and dupe customers big time
The hotels booked by them stink o[censored]rine and have rats in the rooms
Someone has to take severe action on Makemytrip Vacation packages as there is no accountabilitybr...

'thug' the @makemytrip is! Recently i chose to book tickets from mmt app dated 29.03.16 of amount rs.10200. The transaction failed but the money was deducted from my acount. I had been calling @makemytrip office since 2 months but i see no refund. They ask me to contact the bank but the bank has stated that the amount has been claimed by the company's visa. Its the 3rd time ive been waiting for the accounts department to process the refund...

All the offers shown are not been ful filled until we continuously keep on complaining.firstly it happened on cash back offer.
then they had offer that if i will do 4 booking worth RS 3500 and atleast 1 should be of hotel then they will give me free room night.
i did 6 flight booking but my hotel booking was remaing after which i would have been eligible, i did that booking as well but now they changed there offer saying that...

I have traveled to Nepal and wanted to prepone my return ticket. I contacted MakeMyTrip. They said I can prepone however my charges of return ticket was equivalent to one way new ticket charges. Instead proponent of my original ticket I bought new ticket and traveled back. Now i wanted to cancel my ticket so that some amount will be refunded to me. MakemyTrip guys say my onward travel charges were more than To and Fro ticket charges and no...

Hi,

I and my wife had booked a travel to Gangtok, Darjeeling and Lachung premium honeymoon package with MMT from 29th May to 4th June..

Lachung trip was suggested by holiday expert and we found it worth visiting and included it in our package against Peiling and Kalingpong.
When it was risky or not possible then why is it included in itinery or suggested to customers and attracted with less informationbr...

I wanted to book a flight from vizag to hyderabad on 3rd july 2016 and while checking during air india offer, i found 1500 fare and booked five tickets (4 adult and 1 infant)
By the time i went to payment, i saw that two tickets fare was adjusted to 2800 and to verify i went back to flight results page and saw that it was still 1500. However, i went ahead to payment after selecting the appropriate flight and found that it was 1500...

A highly disappointing experience with make my trip. The worst ever!!! Despite making the full payment in advance, i’m waiting for my tickets and vouchers. I’m bound to travel on the 5th, i. E. Day after and there are no signs of my flight tickets. How am i supposed to travel???
Ms sandeep kaur, a twit wit from their team has conveniently gone on leave, without handing over the responsibility to anyone leaving it all to destiny....

Really poor and bogus customer service..make my trip is a fraudulent company.. Once we book the hotel and get confirmation, the same gets cancelled by them just because they get higher booking rates later.. We should not even try this fraudulent companymy booking got cancelled later after getting a confirmation. It happened with me. Snapshot attached for confirmed hotel which got cancelled by make my trip at end moment...

Dear sir,
On 13th feb 2016 we had booked three international flight tickets from makemytrip.com with details provided below:

Booking id: nn[protected]

Departure:
27th may 2016: delhi-moscow-barcelona airline pnr: rjldtk

Return:
4th june 2016: amsterdam-moscow-delhi airline pnr: rjldtk

Travellers:
(1) mohammad abu bakar; (2) aquib naseer; (3) arafat...

I have booked a flight and applied a coupon for rs 800 cashback. It was shown successful applied too. But didn't get any cashback yet.
E-ticket
Makemytrip booking id - nf[protected]
Booking date - tue, 24 may 2016
Flight from delhi to kolkata - indigo 6e-783
Flight from kolkata to delhi - indigo 6e-824
Coupon - flykol

Please let me know the possible reasons or when i will get the...

Misguidance on hotel booking
We had booked our london holiday through make my trip with booking id in1603b0s266293 from mumbai from 18 may 2016 till 24 may 2016. We had three people 2 adult and 1 child of 12 yrs. Make my trip provided us complete holiday package including air line ticket, hotel booking and few local tours.

Although this was holiday booking to my surprise this is done just as individual booking which...

I called up make mytrip for darjelling/ gangtok trip and asked them to provide me itinery and charges for same however makemytip executive asked me to b online and put me on hold .After 10 mins he told me that he doesnot have full information regarding this trip and his executive will give me a call within 5 mins . But its been 2 days der is no response at all. Please note on the other hand yatra guyz acted very fast and forqard me full details...