MakeMyTrip India Complaints & Reviews

Hi There, I booked ticket(Ticket Number: NN[protected] from south africa to India for round trip, i choosed and paid money for Etihad airways.On Eticket they show Etihad Airways but when i went etihad counter they told me to go to Jet airways.When i went to Jetairways i missed flight, then i wanted to extend the ticket but they couldn't help me to extend my dates they keep on said me to phone later.Customer care people Anil, Akil, Raju...

Hi Team, I booked a Flight ticket from Chennai to Delhi on 2nd Nov. 2015 and Journey date was 18th Dec. 2015. As company had promised a cash back of rs1500 because of their Diwali offer in which if we are doing transaction for 4000 or more than 4000 through CITIBANK card and applying an offer code " APPFEST " we are eligible to get a cash back of Rs 1500 and last date for cash back was 5th Dec 2015. but till now they haven't provided...

I had booked a return international flight on Make My Trip (MMT). Originally, there were four flights in the itinerary. However, suddenly, on day, I got an e-mail from MMT sending me a revised itinerary. The revised itinerary had only three flights instead of four. Their e-mail nowhere mentioned the reason for dropping one flight. On inquiring with them, I was told that one of the flights in the itinerary was called off by the airline....

I bought tickets to Bangkok for 3 people on 4th August 2015 (Transaction Id no NN[protected]‏) but had to cancel the tickets on 30th August 2015 and 1st September 2015. I received 3 separate emails (Reference Number - IN1508R4S330493, IN1508R4S331926 & IN1508R4S346175) stating that refunds for all 3 travellers have been processed. However till date I have received a refund for 1 person only. I have complained to the company numerous times...

Dear Sir, I had tried to Book ticket for 05 passangers including 01 infant on 13.11.2015 from Patna to Nagpur Via Kolkata through my Make My Trip app on the mobile. While booking I used my debit Card ending with No. **** **** **** 0055 for payment of Rs 66070.00 and the same is reflected in the account statement of mine, which is attached herewith for your kind perusal. However, the booking of the ticket was not completely successful...

I booked 2 student tickets on 25-Oct-2015. I froze my PNR (46JPJD) at 1:24 pm when the price per ticket is Rs 43, 761. But I was charged Rs 5000 per ticket extra and was told that 3rd PC baggage costs Rs 5000/-. Actual Amount I had to pay (for 2 ticket): Rs 87522/- Amount I ended up paying (+10, 000Rs): Rs 97522/- Mr. Arnab Sahoo misinformed me that 3 PC student baggage costs Rs 5000/- per baggage in the calls: Call Time stamp 25-Oct-2015...

booking id- NF[protected].i had booked a flight jaipur bangalore on the 22nd of september underbthe flynow coupon code.i am yet to receive 1200 cashback as promised by the scheme.on repeated calls i am told that the coupon was not applied and they need 2 days to get back to me.i have called four times .one person by the name of supriya cut the call on me when i questioned her about the technical fault of the makemytrip app.she was rude and...

Booked two air tickets through make my trip.Passengers : Damodar Biswal & Prativa Kalyani Biswal. Booking ID NF[protected]. Date of travel:[protected] Bhubaneswar to Delhi GO AIR G-8 162 [protected] Delhi to Bhubaneswar GO AIR G-8 163 Due to unavoidable reason Delhi to Bhubaneswar return journey ticket was cancelled on 1st of Nov.2015 n a message to that effect was received from make my trip.The message promised to make the refund...

My initial booking was for Dec 23 and I tried several times to advance this to Dec 19, but I couldn't. I used the online option and I got a notification saying the Customer care will contact you. Nobody did and when I did, she said the tickets are showing as available but not able to book the ticket. I called the Airline (British Airways) directly and they said tickets are available in plenty and only makemytrip can make the change. BIG mistake...

I had cancelled my flight with PNR YYQ4H, e-ticket number[protected] with Air India on 6th Nov. Flight was scheduled for 7th Nov. I had to cancel the flight just the day before the trip as suddenly one flight was rescheduled and due to which I was missing my connecting flight. Hence I had to cancel and immediately book another flight. I was assured of full refund by AirIndia during the time of cancellation as the cancellation was due to...

I had booked a intenational fliht from hyd to manila on 3rd december and a i paid 19, 800 to that and they said it is cancelled and i booked a ticket on same with 21, 143 i had paid and they sent the mail that your ticket is conformed which i have paid 19, 800 and i have cancelled the ticket for which i have paid 21, 143. Is not refunded to my accnt tii now...

I had opted Domestic Holiday package to Andaman from MakeMyTrip (MMT). Sales Executive had offered HDFC (12.5% cashback, CODE: HDFCEMI). So I opted this offer using my Credit card. While making payment to MMT I choose HDFC CC with 3 months EMI with Coupon Code (HDFCEMI). But, my HDFC CC statement doesn't show any cashback and the amount was not even converted to 3 EMIs. So I had pay the entire 90, 000/- in one shot to avoid late payment...

REF Number(NF[protected], amount INR 8, 035) I had booked the tickets from Bangalore to Bhopal via Hyderabad on the 6th of November. The booking did not go through because of payment gateway issues. And since its a technical fault, I was expecting a full refund, which was committed to me by the customer representatives. Till date I have received a refund of INR 7, 835. And since that time make my trip has been spinning me around in...

I was supposed to recieve a cashback of 1200Rs in my ICICI bank account, but i never got it. I got a message saying my RRN no is 648259. My teravel details are PNR FBMYWX (Delhi to Bengaluru), Travel Date 13 Nov'15, Name Arpita Jain Jet Konnect 9W-7076 Booking ID -NF[protected]...

I cancelled my flight with a refund of 1561, what I received was INR 1028, and rest 534 was transferred into my wallet, which was intimated to me after 15 days, now when I booked my railway ticket I can't use my wallet, that is my money it's not your referral money.I want my money back asap into my account, did you guys asked me before transferring it into my wallet? Booking ID: NF[protected] Refund Date: 19/11/2015 Refund Amount:...

I had booked the round trip of Pune-Delhi from Makemytrip.com and at the time of booking i applied the coupon for Rs.1200 cashback and it got applied successfully. But when i have not received the cashback i called the customer support, they told me that the cash back will be received within 21 days after the date of travel. But after the date of travel also when i have not received the cashback then i called them again and now they are...

For my booking ID (NF[protected], I wanted to cancel the return journey of 8th Dec 2015 i.e. CCU to BOM for which I had called your executive on 22nd Dec around 11:15 pm The information provided by the agent was that cancellations have to be done online through your website and I also asked him about the deduction charges. After which I went to the website and cancelled the return ticket. I had opted to cancel the ticket as I wanted...

I had booked tickets this morning from your website with reference number NF[protected]. From lko to del instead the tickets were booked from del to lko . Immediately within 19 minutes of booking and after waiting to get through the customer care i informed them of the booking and told them to rebook the tickets . Your representative advised me to cancel them saying that change in travel plans whereas it was a wrongly issued ticket to me....

I had cancelled my flight ticket on 3rd November 2015 from Bangalore to Delhi AIR INDIA FLT A1804, travel date 4th November 2015. Booking ID NF[protected] This ticket was booked on Make My trip portal . After cancellation, Refund money of rs 3422 has not been refunded till date and I have been mailing them and their toll free no does not have any option for discussing flight cancellation and refunds....

I have planed a trip with my friends and family but i got know for whats reason makemy trip has cancelled my my air ticket booking Nf[protected]t but other ticket has not been cancelled after booking of ticket they emailed me after 1.5 months that the ticken has been booked using illigal bonus and they cancelled my ticket i have emailed them on [protected]@makemytrip.com 3 4 times but i didnt get any respone this is wrong i trusted make...