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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 327

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S
sanjipitadeniya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service dissatisfaction/ misleading customer

Address:0094
Website:makemytrip.com

I’m really disappointed about your service, Even though I was expecting & requesting you to provide an accurate information you have mislead me by quoting a wrong fare, I have very clary asked whether you are quoting on Sri Lankan rupees, Can you remember what you said, you confirmed that you are quoting Srilankan rupees. I still remember the way I requested, I told you to quote only in Sri Lankan rupees where I mentioned that we...
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Amoloils
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked CONFIRMED air ticket to USA CACELLED

Address:425001
Website:www.makemytrip.com

Hello, i abhay banwat booked ticket for mumbai to chicago through make my trip. booking id for make my trip:- NN[protected] and pnr no is:- 5IE4CE(for air france). my ticket was via france, so to confirm about transit visa for france, i called air lines and they said me that my ticket is been cancelled by my travel agent (make my trip) as they didnt took eticket from airlines within time. now, my travel agent is not responding to my...
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ikramuddin2005
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket cancelled

Address:Hyderabad, Andhra Pradesh
Website:gmail.com

I was cancelled my air ticket booking on[protected] Then I got cancellation reference number but I m not get money in my account now 12 days gone plz checked what happens booking id NN[protected] plz forward to my email [protected]@gmail.com...
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jaffer sadiqn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My wallet is not showing in my app in i phone 4

Address:Bangalore, Karnataka
Website:make mytrip.com

I downloaded the app called make my trip and it has a advertisement that if we download we will earn rs500 and if we refer to any of our friend to download we will get rs200 and we will gift our friend rs500 but in my apple 4 there is no option of my wallet so please serve me a better service...
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C
Cruzies Elmina N. Sangma
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of money

Address:794001
Website:MakeMyTrip.com

D/ Team Makemytrip Care, On 1st September 2015, we have booked four tickets from Guwahati to Chennai Jet airways in Atindra Dutta's name, for 16 th October through email id, elizabet.[protected]@gmail.com and pnr no is T41PHV, but due to rescheduling of the flight by Spicejet, and as it was inconvenient for us to transport a hip fracture patient we have cancelled the flight on 7 September and which was confirmed by makemytrip on 8th Sept 2015....
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T
thesanyamjain
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation refund

Address:Bhilwara, Rajasthan, 311001
Website:MakeMyTrip.com

I have cancelled my ticket on 14th August and my refund after deducting the cancellation charges of Rs.36, 000, comes to Rs.1, 61, 103 which should have been credited to my account by 21 August as per your refund rules. But till now i have got refund of partial amount of Rs.1, 13, 175 and Rs.47, 928 is still pending. I have tried calling your customer care asking for refund several times but they have no answer and kept my phone on hold for...
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P
Prof Ramesh Chandra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of rs. 1802.00 through my credit card with out authorization and cancelled my ticket without informing me

Address:New Delhi, Delhi, 110007
Website:makemytrip.com

Makemytrip.com — Deduction of money without ticket confirmation


 I booked a one way ticket on 4th November, 2015 at around 12:15 pm from New Delhi to Allahabad for 7th November, 2015. During payment via net banking, the amount of Rs 6393 INR was deducted from my account and it showed that my session has expired but no booking confirmation showed up. After the booking, I did not receive any email from Make my...
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S
shwetadhall
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund-booking ID IN1411B5S061196

Website:www.makemytrip.com

I had booked a flight to India for 1st November for my mum and requested wheelchair access. On 26th October, I had called the airlines directly just to confirm that the wheelchair has been booked and at that point I was informed by the airlines that the flight has been made non operational which was informed to make my trip in July. But I was not informed about this by makemytrip. I asked them to cancel the booking since the new schedule...
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V
Varrsha
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No response

Address:Chennai, Tamil Nadu, 600096
Website:Makemytrip.com

Actually I booked my ticket on makemytrip.com and I mailed the customer care that I want to change the flight date. They told me to change my date via a website provided by them but when I checked that site there is no such option. When I again mailed them no response from there side. I have no idea about what's happening and what they are doing. I had no idea rather than complaining about their company...
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Address:Gurgaon, Haryana, 700060
Website:makemytrip.com

We booked our travel with makemytrip.com for Uttarakhand package on Puja holidays from kolkata.In their program chart, it was mentioned that all hotels and resorts are 3start property but actually some are unfinished guest houses and some are just like house properties.Driver provided was rush driver and car was not clean any day and driver was uncleaned and had bad smelling. The food offered at accomodation are highly priced which is not...
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S
Saraansh_25
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money without ticket confirmation

Website:www.makemytrip.com

I booked a round trip ticket on 2nd November, 2015 at around 11:30 pm from Bangalore to Kolkata for 14th April, 2016 with the return being on 26th April, 2016 under the name Kumari Shikha. During payment via net banking, the amount of Rs 8029 was deducted from my account and it showed that my session has expired but no booking confirmation showed up. The booking ID is: NF[protected] and this is showing only under the "completed bookings"...
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A
aananthgopalan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NF2203945463003 - Refund of cancelled amount

Address:122016
Website:www.makemytrip.com

I had booked about 6 flights with MMT but had to cancel due to a death in the family. The travel was scheduled to happen on Oct 2 and return on Oct15. I faced issues with site and cancelled directly with airline. Raised refund from MMT. For the ID NF[protected] about 11, 110/- is still pending. (more than 35 days). I am fed up of calling the call center again and again. They promise a call back but never occurs. When agents seem...
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A
anandrassudani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited

I have cancelled two transactions on 3rd Oct and 18th Oct and still awaiting refund amounting to INR 11644.00. Have been constantly following up with them ever since but with no resolution. Upon checking i found they even closed by ticket as resolved. Had to reopen the tickets and escalate the matter but still waiting for actions.

If I don't get a resolution soon I am going to file a complaint against them in the consumer...
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Brajmohan78
from Thiruvananthapuram, Kerala
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Customer contact details not provided to air india

Address:122016
Website:www.makemytrip.com

I Brajmohan sharma booking id NW[protected]. I had flight AI 549 chennai to port blair scheduled on 03 Nov 2015 at 5:00 hrs. But it was rescheduled at 9:30 hrs. I did not get any information. When I reached to chennai airport and enquired at ticket counter, they told, we are not provided with any contact detail by make mytrip. This caused me lot of inconvenience. I could not sleep whole night and had to wait at airport for this long time. Please...
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amiteshsaurav
from Tiruchirappalli, Tamil Nadu
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Refund against ticket cancellation not initiated since 2 months

Address:122016
Website:www.makemytrip.com

Make my Trip Booking Id- NF[protected], Booked on 14/08/2015 I have cancelled this ticket directly from airlines on 27/08/2015 and the same was confirmed by makemytrip on 02/09/2015 and assured that refund amount will be credited within 07 working days. After that I have contacted plenty of times to there customer care but still the refund amount is not credited in my account and status is showoing as under progress....
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Sadananda Bhat
from Bengaluru, Karnataka
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Hotel at udaipur (Make my trip)

Website:make mytrip .com

Hello sir
i m sadananda bhat a senior citizen traveled with my family in the month of oct 2015, vide id no[protected]
i wanted 4 star accommodation for all 5 nights and i have paid as per requirements and this tour is not sponsored/lfc/ltc

i wanted to enjoy with my family in 4star accommodation and the hotel at udaipur(HOTEL LE ROI) IS AN ORDINARY HOTEL you can visit their site and they say it is a budget hotelbr...
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ankuraggarwal100
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my booking NF2201647930807

Address:Gurgaon, Haryana
Website:makemytrip.com

This is regarding my booking with MakeMyTrip with the booking ID NF[protected], and the ordeal I have faced after that. I had made a telephonic complain against the same on Saturday, and I was assured a response within 2 days. However, that has not happened yet (even after 6 days). Hence, I am forced to write again. I had made the above booking about 3 months back for the route CCU-DEL (travel date 15th Oct) and DEL-CCU (travel date...
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Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

Dear Team, I have made a booking for family from Bangalore to Dubai and return, i have made the transaction on 24th October 2015 and i have received a booking confirmation number NN[protected]. SInce i didnt receive the E ticket i have contacted the customer care on 25th October 2015 and they have confirmed that the booking is not done due to a technical issue. I have asked for a refund of the amount of Rs. 1, 29, 241/- and i have send many...
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Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

Dear Team,

I have made a booking for family from Bangalore to Dubai and return, i have made the transaction on 24th October 2015 and i have received a booking confirmation number NN[protected]. SInce i didnt receive the E ticket i have contacted the customer care on 25th October 2015 and they have confirmed that the booking is not done due to a technical issue.

I have asked for a refund of the amount of Rs....
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Jebalin Jose S
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong flight

Address:Ludhiana, Punjab
Website:makemytrip.com

Hi my booking id is NF[protected]..I booked a ticket through my mobile app from New Delhi to trivandrum on Dec 22...I got 3 flights of all India connecting the same through Chennai and I booked for Air India-540(from New Delhi to Chennai) and Air India-264(from Chennai to trivandrum).but for my surprise, after the payment, I got the confirmed ticket with different flight number to Chennai which is Air India-439... My travel hours is prolonged...
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