MakeMyTrip India Complaints & Reviews

MMT has sent an email with 17 digit future travel voucher code as a refund for the incorrect holiday booking. But there is no way i can use the voucher code for any booking....

MakeMyTrip user experience issue in Makemytrip website. User navigate to Non-login and login state "Holiday Packages (makemytrip.com)" user experience is search bar and carousel arrow hiding behind the Sticky component (for chat and call icon)....

Good day All
Below are the email threads regarding the extension date of my holiday booking.
As you can see from below email dated 06/09/2022 Mr Mayank Kumar has agreed that my holiday package has been extended till December 2022.
Now on Friday i contacted Ms Kajal Chawla regarding the dates on which I have to travel to andaman. Today on 26.09.2022 I have asked again for the status of my package and she said that Mr Mayank...

Booking id NH[protected] fabexpress abalone goa booking through mmt 25 oct 2022 check in 29 oct 2022 check out. Confirmation booking call mmt customer care me & fabexpress manager nikhil conference call nikhil say your booking transfer vascodagama area my booking Baga area & he say any discussions mmt I not responsible this booking fabexpress & mmt customer care Rahul say mmt escalation team provided new booking Baga area 24 hours but...

I book a bus ticket through "Make my trip" on 22 September 2022 at 10 pm
At the time of paying amount there is an stuck in an payment and my amount got detected
Immediately I send a screenshot to that customer service.It shows like refund will be given in 2 days
Till now I didn't receive amount and there is no customer support form their side...

I have booked and cancelled, received [protected] number but payment is still not reflected after 8 days, and it says payment is processed...

Have done a booking with make my trip and this booking was for a client after the booking is confirmed the client is waiting at the OYO 13168 Primrose Regency

And the reception is saying that we will not be able to give the hotel room stay as the prices have changed...

Your train booking (MMT Booking ID NR[protected]) is incomplete.

*Please complete your booking by entering your IRCTC password at this link* : https://mmyt.com/e/jrI6oaOj7sb

If you do not remember your password, you can request for a new one using the above link.

If booking is not completed, full booking amount of Rs. 6855.4 will be refunded within 5-7 working days. Please ignore if you...

I have cancelled a ticket on 24th of augest and i supposed to get 153 aed refund to my account after the cancellation charges.

the application shows that, refund credited to my account already.However i did not get the money in my bank account.

the below are my booking details.

Booking ID : AN26VM7VIIHN21PU6373
RRN NUMBER:[protected]...

Hi, I am Rudrajit Dey, a student, and I had booked two bus tickets of "Banka Bihari Travels" from Bhubaneswar to Kolkata for boarding date 30th September 2022. I had booked the tickets on 14th September 2022 and had paid Rs. 1, 333/- to "Make My Trip India Pvt. Ltd." through UPI banking. Now, on 20th September 2022, the bus operator cancels my booking for some reason and MMT was supposed to refund the money by 23rd September 2022 as shown...

On 15th September I cancelled I cancelled a visa application from MakeMyTrip after no response on my application, after deducting some 1500rs rest 11891rs was credited into my makemy trip wallet, later on I initiated it to my source account it’s been almost 9 days there is response from mmt people at all, whenever I call on their customer care nobody knows(that’s the main reason behind cancelling my application) knows anything. They say...

I had booked a return flight from San Francisco to Dubai for the 31st October, 2022. On the ticket and website, it was clearly mentioned that date change was free. But now, Makemytrip is refusing to change the date of my flight, and in spite of calling them multiple times over a week, they are not changing my flight date. Please resolve....

I Have bought 2 Gift card from Make my trip for gifting purpose, with amount of approx. 72000, when i tried to use that gift card, it showing error that its not active, i tried to reach Make my trip over email, they respond me we cant help you to active this card, as per our bank its a fraud transaction, please speak to your bank even we cant process the refund too. when i contacted my bank the bank said its a genuine transaction and this...

On 31.08.2022, I booked a return-trip flight from Mumbai to Delhi (scheduled on 03.09.2022) and Delhi to Mumbai (scheduled on 05.09.2022). I paid INR 18, 308/- for the above tickets which was received in full by MakeMyTrip, and immediately MakeMyTrip sent me a WhatsApp stating that they will issue the tickets to me shortly. However, despite multiple reminders, follow-ups, calls to customer care and emails, the tickets were not issued to me...

We had travel on 4 th September and the bus breakdown happened at midnight. Suddenly the driver dropped us in the middle of the road and told us to get any other bus and continue the travel. Also, he told me that you will get the refund amount within a day. Still ( More than 15 days) we are waiting for the refund. We are not satisfied with that bus travel and please refund the amount by today.

BOOKING ID: NU[protected]br...

Booking Id NH[protected]

Hi,
Our stay at the hotel was parhetic. The hotel lift wasnt working and we couldn’t take our luggage 2 floors up the stairs to our room.

In the morning, breakfast wasnt served as there was only 1 staff member staffing the entire hotel and he mentioned that he doesnt have the resources to serve us breakfast. He requested us to ask for refund from the booking agent directly.br...

Hello i booked a self drive car on makemytrip on 10th September 2022. And they were unable to provide me the services in short they were not able to provide me a car. I asked them to refund on the same day and they processed the refund on 11th september 2022. I was told that i will get the refund in 5 to 7 days, today is the 10th day i haven’t got the refund yet. After making several calls in makemytrip they always said that we need 48...

Its been a month now since i have amended the booking. Booking ID
AN2D5ZJCV4J1N7HD5775 Booked On 16 Jul, 2022, i was told that refund has been processed but never got refund....

Hello, I have an account linked to my mail ID and another account linked to my mobile number. I want to merge both these accounts. I have attached my mail id and mobile number details below. Kindly check the same and assist me with this as soon as possible.

Mail id: [protected]@gmail.com
Mobile Number: [protected]...

I made a booking for a return journey from Melbourne to Bangalore form my corporate account of MMT, (myBIZ), and had to change the date of the return journey, I made several attempts on the MMT website, where the money for the date change got deducted but the date change never happened. As there was no support options, I was forced to go to MMT facebook page and raise a complaint, and I was told to pay through a link, which I paid (Rs.36000+),...