MakeMyTrip India Complaints & Reviews

I am using ICICI - Make my trip VISA credit card. I am Unable to use wallet money "my cash" for booking train tickets. I have called the customer care executive many times, but the same calls are getting cut after entering the card details as per their advice. Please advice me about how to use the ICICI-Make my trip VISA credit card wallet money "my cash" for booking train tickets.

I have applied for two tourist eVisas on 3rd of Nov and MMT had not submitted it to the embassy until 9th of Nov. It was mentioned in the website that file would be submitted on 4th of Nov. However, when i checked the file status in Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) portal it shows the application status as "Active" on 10th.

I have been contacting MMT since 10th Nov for a copy of my...

Indigo has processed my refund without deductions (screenshot attached) but MakeMyTrip has not yet processed it to me. It has been almost 30 days.

Indigo has processed my refund without deductions (see attachment) but MakeMyTrip has not yet processed it to me. It has been almost 30 days.

There’s no response from customer service also.

Hi,

Please delete the account linked to [protected] as i want to link this number to another MMT account.

I can't find an option to delete my account.

For context: I decided to delete my account after the following events:

- I had changed my phone number years ago and lost access to it. But to change the registered phone number in MMT, I need access to the old number. (Of course, I still have access to my registered email address, but that's not enough.)
- I made a booking from this account after logging in...

Dear MMT Team, I request you to please delete my MMT account linked to [protected]@gmail.com and confirm.

Hi on 2nd nov 2022 i booked a ticket using MMT. Booking idNF2X9V6L1SDCBGMS4603

It got cancelled on 2nd itself because MMT agent by name shoaib called indigo airlines and cancelled this booked without my knowledge.

I again rebooked this ticket whose booking id NF2X9V6L1SDCBGMS4603.
on 3rd nov, but it again got cancelled on 6th november. (Airlines said agent cancelled this ticket again)

I have incurred heavy losses due to this auto cancellation initated by MMT for my booked tickets and not giving me a reason.

MMT is playing safe and not accepting that there is some kind of security breach in their portal. kinldy help

This is my booking id:-AN7F00QIXBYO3IT22103

This is my booking id:-AN7F00QIXBYO3IT22103
I try to contact lot of time but I couldn't because in the system the only call contact after PNR or after confirmation of booking.

Dear Sir,
i book 3 tickets from the make my trip from Dubai to Calicut on 4th November at 1071 AED (on SpiceJet), Flight was rescheduled ( made earlier ) by the airline and while checking with Make my trip about the cancellation of the same, costumer care people promised me, you will get full refund amount of the booking expense, now the mail i received for 745 only . if 30% reduction of my booking amount is there i didn't cancel the tickets. after this i tried to call them, there are not picking the call and no email id for register the complaints .Please do the need full
Regards
Arafath
[protected]
[protected]@gmail.com

I had made a review on kasuali mist review and i want to delete it . As my query is resolved and they helped me alot. Kindly do it ASAP.
Booking Id: NH[protected]

I had made booking through MMT website on 14th Aug, the same was cancelled on 22nd Sept. however I havent received the refund till date. I checked with Indigo airlines and they have confirmed to check with MMT for further details. Apprecaite your help in this regard to check and advise.

You can send the details to [protected]@gmail.com. Attached herewith is the email screenshot.

Adter filing a complaint prior also they didn’t give any written proof or anything that they will refund my amount. After complaints they just give a call and talk no proofs for process or anything in written. This is the last time I am filling a complaint here next time i will be filing this to the courts.
I want to have a written mail about my refund and it’s current status.

I booked stay at Shakti Residency from 21st Oct to 24th Oct through Makemytrip. They denied check in due to age. But I haven't yet received the refund. Neither Shakti Residency nor Makemytrip helpline is providing me a satisfactory answer.Booking Id: NH[protected]
PNR: [protected]

Hi i have locked the price from baku to hyderbad. now they increased the price of ticket for 45000 INR with in the span of 20 minutes. So what is the use of LOCK the Price model. they have charged 900+ rupees. Without providing the service they are advertising.

I booked a flight ticket on 17.09.2022 for travelling from Chennai (MAA) India to Jacksonville (JAX) Florida through the ‘Make My Trip’ website. My travel date is 3 November 2022. Shockingly, Make My Trip cancelled my ticket on 25 October 2022 at midnight for no fault of mine. Immediately, I made a complaint to Make My Trip as I did not cancel the ticket. Despite my several phone calls and emails, Make My Trip did not take any...

I booked tickets for 2 trips but neither of them is refunded and it’s been 15 days. I raised a ticket twice but no response has been given. I have to book another tickets but I couldn’t. Neither I have recipes any of my vouchers. I did the payments through my HDFC bank account
Please listen and refund this asap.

I have a travel planned to Kozhikode in Month of January as i am a student of IIM Kozhikode and there is a campus visit planned by the Institute. But by mistake when i booked my flight on 1st Nov, i booked flight to Kochi instead of Kozhikode. My flight details are as below:

Date of Journey: 8 Jan 2023
From : New Delhi
To : Kochi
Flight Number: AI-465
Time of departure: 16:45hrs
PNR: 5YZIIN

Date of Journey: 16 Jan 2023
From: Kochi
To New Delhi
Flight number: AI-466
Time of Departure: 06:10hrs
PNR: 5YZR97

I booked both the flights through Make My Trip.com
But within 3 hours of booking, i realised that i have made a wrong booking and i tried to cancel it on MMT. MMT showed the total cancellation charges as Rs 8955 in which Airline cancellation charges were Rs 7875.
i approached AirIndia within 3 hours giving all these details and got an auto reply that i will be contacted in 24 hours.

But there had been no reply from Air India and then i called up MMT to check with them if they can support. MMT said that you have called us after 24 hours so we can not do anything. if i would have called within 24 hours, then according to DGCA policy, the airline would have given full refund.

Because MMT is not disclosing this information about full refund within 24 hours, i am facing loss. I informed the airline within 24 hours, but there has been inaction from their side. They say MMT will issue refund. MMT says refund is from Airline side.
so as a consumer i have right to full information displayed on the website which they have not done and this is resulting in lot of people facing losses.

I booked two tickets on MakeMyTrip from Trivandrum to Kozhikode on October 25th, 2022, and cancelled them the next day. On October 25, 2022, I am supposed to receive a refund of Rs. 1620/- Till now I dnt receive my refund.