MakeMyTrip India Complaints & Reviews

Plz delete my make my trip accounts which as open in [protected]

Hai,
I booked a flight ticket on 6th Oct 2022. Sharjah to Trivandrum and Trivandrum to Sharjah. The amount got debited from my account but the ticket was not booked. I am in UAE now and cannot reach makemytrip by any medium, if I cal from my registered mobile number since the booking was not successful the auto voice says we don't have any booking from this number and getting disconnected. There is no proper email id to raise the complaint. Through app also they are not even responding with a minimal message how long will it take for the refund. Full amount I have spend on this and after refund only I can able to book again
Booking id: NN2E19D30O7MBIFL1627
Whom should i contact to get this resolved all their office numbers are also not reachable.

I had initiated a refund towards my flight ticket from jabalpur to mumbai dated 6th november in the name of harshit sharma pnr LTH1TK on indigo flight. The refund from the airline has been initiated but i have still not got it from the company. Kindly help.

MMT has sent an email with 17 digit future travel voucher code as a refund for the incorrect holiday booking. But there is no way i can use the voucher code for any booking.
Pl dont just forward the complaint to MMT. They dont respond.

Dear Sir /Madam,
MMT Booking ID: NF2MNQIBTHI1I2H02987

On 26th Sep i booked the ticket from RAI to GOI (VIA IDR) for Mr Sagar Soni And Mstr Shiaarav Soni. I have cancelled Mr Sagar Soni ticket only by calling MMT customer care in concall with Indigo, i have got an email from Indigo stating that the ticket is cancelled and they have processed the refund.

However they have splitted the PNR for cancellation. I haven't received any update on refund from MMT. I am calling them every day but not getting any proper response from them.

I am really disappointed with the response from MMT customer care representative, i don't have any update yet on my refund and I am a MMT black member.

Kindly look on to this matter on priority basi and process my refund of Sagar Soni ticket.

Thanks
Kapil
[protected]

I had booked a train which was cancelled and the amount was suposed to be refunded but it wasn't and the status was updated to successfully refunded and i can't seem to contact their customer service team, neither on chat or on call

Hello

I have booked Delhi-Ujjain tickets for 30 Sept 2022( Safar Express) and return ticket from Ujjain to Delhi ( Hans Travels) for 01 October 2022 from your portal.

The Passenger Details are as below for 30 Sept 2022 ( safar Express)

(1) Booking ID#NU[protected] Passenger Name- Gaurav Meena

(2) Booking ID#NU[protected] Passenger Name-Mukesh Singh Bisht

The Passenger details are as below for 01 Oct 2022 ( Hans Travels)

Booking ID#NU[protected] Reference PNR#A7NHBMB3

Passengers Name (1) Gaurav Meena (2) Mukesh Bisht

The Trip for 30 sept 2022 was cancelled by the Tour operator at the last moment i.e Safar Express which caused me extreme inconvenience as this was a very important trip for me. Due to this I was unable to travel to Ujjain. I tried to book other buses but no buses were available since the bus operator cancelled the bus unilaterally around 5 minutes prior to commencement of the Journey.

As I was unable to travel to Ujjain from Delhi I couldn't undertake the journey on 01 Oct 2022 (Hans Travel). Therefore I Demand refund for my 01 Oct 2022 journey since it is the Bus operator's fault that I was unable to travel to Ujjain from delhi on 30 Sept 2022 and hence couldnt reach ujjain, all due to Safar Express and Make my Trip fault.

All tickets booking details are attached for your reference . The Safar Express tour operator cancelled the bus 05 minutes prior to the journey. On such a short notice it is humanely impossible to arrange for alternate mode of journey.

On 2nd October I searched a Delhi - Zurich flight on makemytrip.com.
The website showed me an option of price-lock and suggested that I can the pay Rs 27625 to lock my ticket at current price which was shown as Rs 70000 approx per pax equivalent to around Rs 3, 50, 000/-. The benefit shown was that my price will not increase and I will get benefit of price drop if any.

To my horror after paying Rs 27625/- through my...

Hi,

I have booked a property in Pondicherry using Make My Trip mobile application, name if the property is Mukti Guest House.
The pictures posted by MakeMyTrip are very misleading and not at all similar to the property.

I have visited the property (based on MMT application) and found the rooms very messy, not clean, sanitized and found garbage lighted up inside the property. The property was full of dust and not safe at all as it was without any gates or cameras. hence, I refused to check in

It took me all day to find a new hotel in a city very new to me, that too when I was with 2 of my female friends.

As of now, Make my trip refused to refund back and are not taking any responsibility of the situation. I want to understand from Make my trip on what is their compliance policy or what quality assurance checks they do before listing a property? We talk about keeping our women and children safe, and this is how they are doing it?

After talking to multiple support executives and getting no resolution, I have talked to make my trip's escalation team which is refusing to refund full money back and saying that ''we will do internal checks to see if the property is right or not''. if quality checks have to be done after customer complaints, how are these properties safe for women and elder people?

I have booked this property using Make my trip, the property is not safe at all, full of garbage and now make my trip refuses to take the responsibility. which forces me to loose all my money as I booked the property.

I'm expecting a full refund (INR 9, 713) from Make my trip and them to do a quality assurance check with this hotel ( Mukti Guest House, Pondicherry).
Please check the pictures make my trip has listed and the pictures I Have posted.

Thank you

Dear team,
I have applied for a UAE visa for 3 people( me, my husband and daughter) on 23/09/2022, as per your application visa was expected on 3/10/2022, till date there is no update on this. I need an embassy application number for all 3 visa applications. I have been trying to reach your customer support since last 2 days, no one is responding and even not aware about visa services. I need urgent action on this. I ALSO WANTED TO KNOW WHY IT IS GOT DELAYED AND WHY MMT HAS NOT REVERTED TO US FOR THE FURTHER PROCESS.

It was booked from [protected] and my booking id is NV[protected].

Pending refund Booking ID NR [protected]

The refund for above mentioned booking cancellation on 26/08/2022 is still pending at your end. It is still not refunded to me in my original bank account and even your executive hasn't contacted me so far.

Request for an early refund

Transaction ID [protected]
Amount Rs. 4560.00

I accidentally created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option to delete it. Why doesn't make my trip have an option to delete while every other site does?
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

I booked rooms for 2 nights starting from 1st October 2022 in kodaikanal through MAKE MY TRIP. Buy due to personal reasons I cancelled my booking on 20th September 2022 and they offered full refund if the cancellation was done before 29th September 2022.

But till date I have not recieved the money.
I had made 100 calls, Just tired of listening to the normal cliche that the problem will be resolved in 24 to 48 hours.

Please help me out. And process my refund money.

I have attached the screenshot of the mail in which it shows the booking ID number, PNR num and cancellation policy for your reference.

I have cancelled my flight tickets through airlines directly instead of the agent to save the convenience fee and cancellation fee levied by app on its usage. Even after that there are extra 1500 rupee charged on the app.

I had made the flight booking on 5th Sept ( Mumbai to Kochi) Booking ID
NF2PYQT27EU3049L9166 i was changed INR19, 357 by makemytrip, The airline air Asia cancelled the flight, but i only received refund of 16, 707, further to book another new flight i had to pay 25, 000/-

I cancel my booking on 20th of September and Make My trip said money refund in 5-12 days. Still my refund amount yet not received. Already very disappointed with that service and executive.

Hi I mistakenly posted a review for my booking (Booking ID NH[protected]). Now I can find any option to delete it. Please delete it asap. My ID: slash**[protected]@gmail.com

On 11th April, I had initiated a wallet refund of Rs. 2412. The reference number created for this was NH[protected]. Till date no amount has been refunded to me. In july, the support team wanted my bank statement to be furnished so that they could make the payment. Though this is not the right way I have furnished the bank statement and yet no payment is made.

If I go to the makemytrip portal and try to click on the refund tracking details. It just renders to a new booking screen.

There are many difficulties as the support ticket is closed and any enquiries made by email, an automatic email is sent in return stating that the ticket is closed. How is a ticket closed without a resolution. I would like to know.

My mobile number provided in the site is only text based now and I have a new alternate mobile number in [protected]. I am unable to make phone calls with this number.

I had booked my stay at Fabhotel Admire Suites in Delhi from 28th Sept to 5th Oct. I wasn’t able to check-in in the morning since I had to go to office, but I’d called to inform that I’ll check-in late in the night. When I reached there at 9.30 PM, the hotel was closed down for maintenance. MakeMyTrip still had their hotel open for booking on their website. I must have called MakeMyTrip at least 5 times till they responded back saying they don’t have an alternate hotel for me to stay. I am a solo female traveller with no place to stay in the middle of the night, and I’m new to this city. I kept telling them in every call how scared and worried I am since we all know about the history of this city and yet I have had to go through tremendous mental and physical stress and MakeMyTrip couldn’t be less bothered.

Cancelled on: 15 Sep'22 Booking ID: NH[protected]

Booking cancellation was initiated but the refund is not reflecting yet in my account of Makemytrip wallet