MakeMyTrip India Complaints & Reviews

I booked a bus from ernakulam to Kollam through makemytrip but the bus was cancelled by operators. When we contact the operators they said they have refunded the amount. But we didn't get it.NU[protected] is my PNR code

I have already booked 2 tickets successfully at 09/09/2022 and 10/09/2022 but others 3 time tickets booking has failed at 09/09/2022(01:15 AM, 01:15AM and 01:35 AM), during my tickets booking debited my money with our SBI bank account. Only reimburse 1668.00 Rs/ at 11/09/2022.
But some money has not reimbursed currently.
So I humble request to you please credit my money in our bank account

Thanks and Regards
Shubham Maurya
Mo. [protected]

Hello Sir,
This is in regard to my booking ID NF2XPXF2ZRTFIHIN7725, PNR: PUZHKH. I booked my Kolkata to Pune flight from Makemytrip at the cost of INR 11270/- (Booking invoice INR 5574/- + Date change invoice INR 5696/-, screenshots are below). First of all I booked for 6th November flight at the cost of INR 5574/- then I changed the date by paying INR 5696/- so total I paid INR 11270/- and both the invoices are attached in this email. Due to some personal reason I had to cancel my booking which I did via the airline directly and after cancelling my booking, I got mail from the airline that they refunded the entire amount (without any deduction) to Makemytrip (document will be produced upon request). However, Makemytrip is saying that they will refund only INR 5265/-. I think Makemytrip didn't consider the amount I paid for date change. Kindly consider my both invoices (date change + booking) while calculating the refund money. Please consider my case and a full refund is duly expected.

Thanks and best regards,
Promita Datta

Hi, I booked flight ticket from MakeMyTrip with booking ID NF2XPXF2ZRTFIHIN7725. Due to some reason I had to cancel my reservation and cancellation was done directly from the Airline. I received mail from the Airline that they refunded full amount INR 11678/- to MakeMyTrip. However MakeMyTrip is saying they will refund me only INR 5265/-. Its very difficult to connect to MakeMyTrip since they don't respond over phone, over mail, over WhatsApp and what not. Looking forward for solution to this issue.

I done a flight booking using make my trip app. Regarding the cash refund, I done date change two times and i received cash refund message of 10161 INR . I confirmed the same with indigo Airlines.as said by them They already refunded that amount to the travel agent as 2 parts. But received only part 1 i.e 4500 INR . What about the rest of the money?
5661 InR.
Still no proper reply from their side.
Booking ID-NN7EN574CLYP0T6P3206
Complaint reference number-
[protected]

I have submitted all the documents as per their guidelines on time on 11th sept and my application was supposed to be sent to embassy on 12th sept 2022 but it has not been sent yet and I’m not able to connect to them via IVR. Please help me out as my tickets are already booked for 1st October 2022. I’ll be facing huge losses if visa is not gotten on time.
All details are provided in the photo added.
My number : [protected]

I want to delete my make my trip account associated with email id- [protected]@gmail.com and i am not getting any option to delete my account on its website.

We booked the tickets from MakeMyTrip on 6th August at Night at 8 pm but for some reason, we cancelled the tickets from MakeMyTrip India, but we didn't get a refund after the cancellation of Tickets. As we confirmed from the IRCTc about the reimbursement they say they already transferred the Money, but from making my trip they had not sent the transaction number, it is given in the alphanumeric form.

Please help us to resolve the issue as soon as possible as per the make my trip the refund is already done but still not reflected in my bank account.

Screenshots and important info are attached below

Waiting for your reply
Thanks

I have been cheated by make my trip as the hotel I booked from their website was totally different than what photographs they have posted on website.
Rooms were pretty small and unfurnished.
Few of the scenes shown in the pic doesn't exist

I did complain to Make My Trip and they checked and said yes the pics I shared with them and what has been uploaded by hotel is different and I will get refund and call back from senior supervisor next day. But no one called me. I am unable to reach to the customer care of makemytrip. they are not responding to my emails and linked in messages.

I have done a upi payment on 12/9/22, i have the records also, yet my tickets have not been issued! either give me my refund or issue the tickets!

Dear sir/ Madam
I had booked a return ticket of Mumbai Boston from MakeMyTrip assisted by your Business development manager Mr. Ashuntosh Dubey ID GI-1393 dated 29/7/22 details of which are given below. I have paid him full payment in his wallet. The bank details are also given below. He has cancelled our booking on 28/7/22 and till date I have not received any refund of tickets from MakeMyTrip. Com
After calling him for many times he is not responding and tells us that you will get it in short time.
I feel that he is a fraud and not working with your company. If so please look into the matter. This will affect your company’s reputation which is very important for you.
Thanking you
Yours Faithfully
Bhupendra shah
Mob:+91 [protected].

Mistakenly I have booked the bus travel from shirur to pune but now it is not cancelled, it is unable to cancelled I am cancelling this booking within cancellation policy

We booked a two way flight from pune to maldives with GO First airlines via makeMyTrip.
We received emails from the airline that all our flights have been cancelled.
We have filed multiple complaints with the airlines and makeMyTrip.
Out of the 46, 000 Rs for our bookings, we have only got a refund of Rs 10, 000 till now.

Some one do transaction from my Bajaj emi network card on 7th sep 2022 . I share my all transactions details below please refund my amount.

Me, my wife and my kid (5yrs) were travelling from Thenkasi to Chennai in National Travels bus booked through make my trip. Our bus started from the pickup point at 20.25 hrs. Just before reaching Rajapalayam around 10PM the bus met with an accident killing a bike rider on the spot. We were left in the middle of the highway at night 2300Hrs with a kid by our side without any assistance. The makemy trip agent was only apologetic that he cannot...

I had booked 3 intl flight tickets on 11th aug 2022 for my wife and 2 daughters for departure on 10th sept 2022 for Rs. 52718/- each. However my daughter got COVID 4 days before departure. So we had to cancel entire trip & cancelled all 3 tickets.

Makemytrip has issued tickets to us with the written cancellation policy where the airline will deduct Rs. 4086/- and MMT will deduct Rs. 649/- per ticket and balance will be redunded.
However MMt is trying to cheat us to in to taking a airline credit after deducting Rs. 8000/- approx. & refusing to give a refund.
Hence I would like to complain against MMT and demand that they issue refund as per ticket issued to us.

Ticket details
1. Ms. Neena Chetan Shah, Adult L9VB2A
2. Ms. Payal Chetan Shah, Adult LYTPPA
3. Ms. Simran Shah, Adult BDD74R

I had booked ticket for the date august 15 but last minute the travel agency siva sankari travels cancelled the ticket without proper reason and also they didn't refund my amount fully . I feel so disturbed due to this . Makemytrip also didn't give any solution they don't even have a complaint portal
I want proper action against this

Hi Team,

I have not got the refund yet for my trip from Bokaro Stl City to Katpadi Jn on 7th September 2022 which booking failed on 28th August 2022.

And when calling customer care it says no refund applicable and getting msg on whatsapp as refund is already processed and will reflect in the bank account by Mon 29th Aug but today is 8th Sep and no refund yet.

It all says your executive will go through the statements and contact me within 48 hours but I haven't been contacted yet by any executive of yours.

Can you please look into the issue and fix it as soon as possible.
And why it is delayed as while deducting money you won't take a fraction of seconds but while doing refund why we need to wait for so long.

Refund Pending as bus was cancelled from service provider.

Booking ID - NU[protected]
Date - 18/05/2022
Bus Booking Service provider - Dolphin travel house (62748) - A/c-sleeper
Amount Pending - Rs. 1344/-
PNR No[protected]

Kindly process the refund at earliest.

Unable to reach your representative on customer care also nearest MMT office (Vashi - Haware Fantasia Complex) is permanently shut down

Regards
Abhijit - [protected]

Dear Sir,

I have booked a Jivan Jyoti Home hotel at Lonavala through MakeMy Trip (NH[protected]) for my stay there on 13th to 14th August (one night – 2 rooms). Three days before my trip, they informed me that because of some legal issue at the hotel’s end my booking is canceled, and the amount paid Rs. 5, 151/- was refunded to me in my current account number [protected] with Kotak Bank.

I have requested to give me accommodation in some similar hotel in Lonavala, but they failed to do so. It was difficult to find a hotel within the same range just within a gap of 2-3 days. They offered me that they will pay me Rs. 3000 if I share my GST invoice for my hotel stay there. I have booked a hotel on my own and shared the GST invoice on 14th August 2022 with MakeMyTrip.

Since then, I am doing rigorous follow-ups with MakeMyTrip but they do not have any intention to pay. I have spoken to their customer care department almost 15-20 times and they apologized for the delay but didn’t pay at all. They have informed me initially that payment of Rs. 3000 will be credited on or before 19th August which has not been credited yet.
Here are the reference number for tickets raised by MakeMyTrip but there is no action:
[protected] – on 14/8/22
[protected] – 26/8/22
[protected] – 27/8/2022
[protected] – 8/9/22

Through you, I request you to direct MakeMyTrip to pay my amount of Rs. 3000/- otherwise it will force me to go to the consumer forum.