MakeMyTrip India Complaints & Reviews

Sir,
I have booked a trip from hyderabad to delhi and from delhi to dharmasala and then to maldives i was requested for a payment of rs 5.10 lakh and i have trasbfeered all the amount in diiferent installment to make my trip agent Mr ravi thakur with account no. [protected] axis bank IFSc code- UTIB0003298. I was advised that all flight tickets and hotel bookings will be received by mail before 12 august . But till date nothing was recieved and we also tried to contact ravi thakur on his mobile no. [protected] but the swithch off .
I request you to kindly refund all my amount which was paid for the trip since we have received no tickets and hotel booking for the same, we also demand a compensation of rs 1.0 lakh for the mental harassment made by mr ravi thakur .

I had booked two flights from makemytrip
And they haven't refunded the amount after cancellation. The Airlines have already refunded the amount but it's not been transferred to my Account by Makemytrip.
Refund amount of 8118 from Airasia and
Refund amount of 3165 from Indigo.

I have applied for an ICICI bank credit card which was an ICICI and MakeMyTrip co-branded credit card. I received the card and simultaneously received an email from MakeMyTrip that since I got that credit card so they are creating an account on my behalf on makemytrip.com.
Also they used the same email id to create the account that was linked to my credit card but after a month I closed that email account and created a new one and update the same with credit card and tried to do that with MMT but there was no option to do that so I contacted the customer service and they revolve me round and round for 7 hours and even after that I didn't get any resolution.
Even on girl said if I want to change the email address, I need to create a new account with the email I want to use and then I need to share the information of both accounts with them and they will merge both the accounts. I did that and nothing happened and now I have two MMT accounts and no resolution to the problem.
At the end I talked an supervisor and she said she will raise the issue with the concerned team and hung up the call.
It was the most horrible customer service experience of my life.

I have booked my train ticket from Asansol to Manmad journey date was 5 August and I opted for trip guarantee but with the policy of trip guarantee my ticket was waitlisted and it was cancelled by MakeMyTrip company and they have assured amount will be get refunded if ticket is not confirmed
Date of refund was between 5th to 9th August 2022 but still I didn't receive by money .
Pnr :[protected]
Booking id : NR[protected]

Hi i booked a hotel from make my trip India on 12 August but when i reached the hotel to checkin the hotel denay to check in and demand me to pay 400 extra so i called to make my trip customer care they saw they help me to arrange a back call for me with in 1 hour but i called around 35 times on make my trip helpline number they dont give me a resolution they say we call back to you and thats it its a fraud activity with me by make my trip yesterday whole night i can spend on street no one helps me i booked a room by make my trip on August 12 - 2022 still more then 24 hours to go there is no solution for me

My ticket Money is not yet refunded even after they promised me to give my refund in 2 days. I want my refund ASAP

Booking ID NR[protected]
Please check this booking I’d because I didn’t got my money back
And they show that MakeMyTrip refund money on time

Booked an international travel ticket on 9-Aug-2022 through makemytrip.com. The site reported booking failed but an amount of ₹39, 558 was deducted from my bank account. There is no way I can speak to anyone in this company and have no idea when this amount will be refunded. Govt must hold this merchant answerable for keeping my funds for a long time. My MakeMyTrip Booking id - NN27T76Q2JDWITXN4465. The payment was made through google pay and the google pay transaction id is[protected] Kindly look into the issue, More important the Merchant MakeMytrip must provide a mechanism to resolve the issue. They are unresponsive Regards, Binu

No refund was received while booking

On 1st aug i booked ticket from kamatchipuram to Chennai, the amount debited but it was under process after that it's show unsuccessful for bus ticket booking. Hence I booked again the ticket booked and the amount debited again.
So u have debited my account twice. Kindly refund the amount

I had booked bhurj khalifa tickets for 3 person and i had paid an amonunt of 9178.58/- rs for 3 person but i did not get qr scan code voucher when i visited venue they denined me to go in they also cheked for my booking but their they did not find any booking i also called coustomer care any i did not get proper reaposne from their my registed mobiel number with make my trip is [protected] and my email rinkesh.[protected]@rediffmail.com please solve my isue and refund my money i also have in my bank statemnet money deducted amount

Hi, its Y Bandum Singh from Assam, Guwahati. I actually tried to book a reservation for train tickets from Guwahati to Dibrugarh (Nagaland Express #15669) which was going to depart at 8:45pm by 15th August. I booked the tickets through Make My Trip app and the amount got successfully deducted from my gpay account around 6:29 pm 10th August. But after a meanwhile I re-checked the app for confirmation and it's been showing unsuccessful even though the money has been deducted.

I'm hereby assigning all the possible reference Id number pic and looking forward to have a quick response from your team MMT.

Sincerely
Y Bandum Singh
Contact : [protected]

MMT not given my cancellation hotel refund amount today is 5th day & customer care told that required 48 hrs but still his 48hrs not complete.
Due to MMT negligence bad apartment given to me and I am sending video also but still they are not refunding my amount also due to MMT I am spending unnecessary money for hotel and travel.

I need my money back and also they are pay my hotel bill where is currently I am staying.

While booking money was deducted but no seat booked also no refund was received
Transaction id-T2208102034551794230562

If we cancel or unsuccessfult tickets from makemytrip, amount never get refunded . but status always shows as its refunded after a week.

there is no customer care to talk about Refund and cancel tickets . they will put your call on hold every time

RRN[protected]
RRN :[protected]
RRN :- [protected]
RRN :- [protected]
RRN :- [protected]

I am not able to use my trip money. It shows credit limit. I have used it in the past. While making the booking payment it doesn't show up. I am not making any booking through make my trip unless this is resolved. Tried reaching customer care, they disconnected the call saying they can't help with trip money.

Money deducted from account during a flight booking but the booking was unsuccessful and the money has not been credited back to my account till now.

I didnt receive my refund since two months of cancelled Air Asia flight .please call back and help..cant contact your customer care Heart broken customer.Jesily.
Mobile number -[protected], New Delhi

ALLP DHN EXPRES #13352
Booking ID
-
NR[protected] my ticket cancelled by make my trip but not recived after 10 days no customer no mail id no contact number dont go with makemy trip worst experienced facing ever

We purchased a "trip package" to Greece from MakeMyTrip, as the service provider under the impression and assurance given by MMT that our visas would be processed without fail. This assurance was made by MMT after a thorough scrutiny of the documents required for the grant of a visa and under full knowledge of the circumstances surrounding the visa approval process. It is pertinent to point out that specifically on this assurance and under...