MakeMyTrip India Complaints & Reviews

I booked a flight from Chennai to Hyderabad from MMT and the flight was cancelled by the airline. In the MMT app, it is given that the refund money has been credited to the MMT wallet. But my wallet balance is still 0. It has been more than 2 weeks since the cancellation and I had contacted their customer support, but no proper response from them. This is a fraud against customers' hard-earned money. Need my refund back and should take the necessary action.

Not able to track my refund for booking id:NL[protected]
Its been more than one year but I am not able to track my refund for 47559.I have got only 4003 rs in my bank account as shown in attached pics.

I did a hotel booking and canceled it within the time period of free cancelation. I was supposed tk get 2648 as refund via phone pe. Bit till date I didn't get anything.

Customer care gives standard template answers after submitting all proof with them.

Not got refunds yet.

We booked a family holiday at the last trip on MMT- July 16-19 Golden Triangle, while visiting India. We looked up hotels that was part of the package, the photos looked decent. Our first day, we checked in to Hotel Delhi 37. It was an unsafe place, v dirty, hardly any customers staying and v filthy environment. We somehow made it through the night and called MMT to complain and rebook us a better hotel for the last day of the trip, which was at the same hotel. After a lot of back and forth on the phone, they agreed to refund Rs 3800. I asked them to book us a hotel in Delhi, and they said that they couldn't. While on holiday and stressing on this and trying to get hold of MMT to ensure cancellation and provide us with 10-12, 000 for a last minute hotel reservation, we ended up arriving back in Delhi and going door to door for room to stay. Finally we got one, but had to pay Rs. 12, 000 for 2 rooms as they had only the executive rooms available. I have asked MMT to refund the money and they stopped responding. I would like them to pay us refund for the first and last night night of the Delhi hotel and compensate for putting us through hell for the first stay and causing a lot of stress during our vacation. I will be happy with a refund of Rs. 12, 000. We paid 1.76L for the vacation and this is a very little amount to pay back.

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I am not able to pay emi. Its always say something is wrong. Not able to pay through mmt app, trip money app and axio app as well.

Registered mobile number is [protected]
Email id is [protected]@gmail.com

We booked 7 tickets of bus through make my trip and after some time they just cancelled our booking by saying that their operators forgot to update the prices.
Being such a big brand we don't expect these issues from them. If they haven't updated their website it's their mistake then why we have to suffer.
Although they returned our amount but we are unable to get available seats on the respective date. They are asking for hiked amount for re-booking the tickets.

Date: 26.07.2022
Client No.- [protected]
Desirable Resolution: Either book our return tickets again at the same quoted price as before or compensate at least 50% of the total amount.

Driver trying to kill me

Hotel denied to provide gst invoice for accommodation charges.

Otium By The Oterra, Electronics city, Bangalore.
Thu, 21 Jul - Fri, 22 Jul • 1 Room • 1 Adult
PNR: [protected] Booking ID: NH[protected]
(Booked on 21 Jul, 2022)

I had cancelled a ticket on 24 of June . There In the refund status it has been updated as credited . But I had not receive the money in my account.

On 25th July I made a booking on MMT for myself (sudhindra kumar) and my wife (vidya kumar) for travel from BLR to HYD on 9 August and return on 13 August. The time was about 1 PM
within minutes of the confirmation of my tickets, I called MMT and explained to them that I made mistake and actually want to travel to HYD on 10 August. MMT said they would talk tothe airline (Indigo) since it has been only 1 hour since I had made the booking. The lady (Ms. Rishika I thnink in mMT) said she would put me on a 3 party call among MMT, Indigo and myself and they said it would not be an issue since the reschduling was happening within
24 hours and refund deduction will be only for senior discount of Rs. 200/ticket and rest of the money will be credited to my original payment method which was visa credit card.
Based on this, MMT cancelled the out bound BLR-HYD flight for 9 August and I made a new booking for 10 August.
Yesterday I received an e mail from MMT as invoice for cancellation and crediting only Rs. 1772 instead of the Rs. 7900 or so which was suppose to have been the refund.
This is outrageous and simply cheating by MMT. All they have to do is to listen to the 3 party conversation and refund me the amount which is line with the agreed conversation.
i will not accept anything less than the full refund minus the senior discount.
sudhindra kumar

Dear Sir,

Registered mobile number - [protected] (Nimit Mehta)
Bus booking from Ahmedabad to Palitana
Transaction amount - Rs. 410
Transaction ID[protected]
Transaction date - 27-Jul-22
Remarks - Payment for NU[protected]

For above booking, payment of Rs. 410 has been deducted, but ticket was not confirmed. There is no intimation from MMT for bus booking confirmation or refund of such amount. Even there is no way to reach customer care to seek refund. Request you to please refund such amount at the earliest.

Regards,
Nimit Mehta

My wallet money was deducted twice for a bus booking which was UNSUCCESSFUL but the amount has not been refunded. It's been a few days now.
I have attached the screenshot of the wallet transaction details for reference. INR 2019 DEDUCTED TWICE

My email id is [protected]@gmail.com

My money got deducted but my transaction failed and my ticket is also not showing

I booked through make my trip and my money got deducted from my bank account but the booking did not get processed. I want a refund of my money.

Money deducted from bank - 768.45 INR
Time deducted - 9.48 am
Date- 21 July 2022
Transaction id[protected]

Hello this is regarding 2 bus bookings i made on 27 july 2022 for travel from ahmedabad to udaipur for 28th july 6.20 am by parshawnath travels through make my trip app. I didnot receive any confirmation mail/msg with any pnr even after successful deduction of of rs 489.99 twice. The app doesnot show any update about the transaction though i have the upi transaction id through my bank. Mmt doesnot have any mechanism to lodge this kind of complain. I need to know when would i receive the amount?

Was booking a bus on 27 July, 2022 and was hoping to book it as soon as possible but sadly i got redirected to this page RIGHT after the amount got debited from my account. my money got debited thrice and no trip shown in the profile, so i can't even discuss it with an executive because first thing they ask for is the booking id. I have proof of the money debited attached here.