MakeMyTrip India Complaints & Reviews

I have booked le papillon hotel online through make my trip..
Booking ID was NH[protected]...amount of rs 12, 320 deducted from my account and status is showing unsuccessful hotel booking..booking is also showing failed...kindly look into this matter and please guide how can i get my refund..

Thank you

I had also raised a complaint on the forum given by you in the MMT section but i did not get any response from doing that, so I had an issue with the room after i saw that which was really dirty which the receptionist did not even let us see before we check-in and also the receptionist asked to pay extra 300/day as long as the stay calling it as service charge. This complaint is against OYO flagship 29293 athithi comforts
Request id:[protected]

I had purchased flipkart gift vouchers worth Rs[protected] *2) from MakeMyTrip application on 1st August 2022, but I didn't recieve the vouchers instantly, so i tried contacting there support but was not successful, latter i contacted wohoo but they told me to contact MakeMyTrip instead. On contacting MakeMyTrip support after 1 hr, i was told vouchers have been sent to my mail id and i won't get them on my registered mobile number which to my surprise was nowhere mentioned in there terms and conditions and even while ordering i was shown both the options to recieve the vouchers email and mobile number. I immediately checked my email id and couldn't find them so i checked there application again and saw they had changed my mail id by a letter instead.
My email id - [protected]@yahoo.co.in
They changed to [protected]@yahoo.co.in
n instead of m and they had no option to correct it or send vouchers on nw registered mobile number also. This is simply cheating and totally unacceptable from MakeMyTrip and never expected this from such a premium Ecom site as MakeMyTrip, i humbly request to please send me my vouchers on my registered mobile number as it is a big amount for me and i feel deeply cheated. I am attaching screenshots of my booking too .

My booking I'd for flipkart voucher- booking id- AD[protected]
Please send my vouchers

I have cancelled my ticket with airline and they refunded my money back in make my trip wallet.Now I am in need of that money and trying to transfer that money back to my bank account and it's not happening since last 2 months.i am tired now...there is no responsible guys.

I had to cancel my ticket with the airline (GoFirst) as the airline was not operating due to operational reasons. I have a email correspondence with DGCA officials in cc that the money was refunded back to the agent which is MMT in this case. MMT, though has not refunded back the money to my source of payment and keeps on extending the dates. Request ID raised is[protected].

This is with regards to booking done on MMT. There was an offer on HSBC credit card for 6 months interest free EMI. While booking the date was incorrectly selected and I immediately reached out to the MMT executive over phone who guided to pre-pone the trip by paying the differential amount. As per the process explained I had to cancel and take money temporarily in MMT wallet and subsequently booked a new one with the money in MMT wallet and differential from HSBC card. Now, since the payment hands changed from HSBC card to MMT wallet, I am denied the interest free EMI. Now when I am tired to complaining I made full payment to bank and asked to stop EMI - This also they are not accepting. The want to charge interest on my payment and I am made to suffer the loss. Please resolve (NH[protected]).

I buy a ticket from make my trip on 22nd march 2022.
flight Ai 1991 (air India) NEW DELHI TO JEDDAH at 08;00 am from (Indira Gandhi international airport) but the day of departure the flight was cancel.
But the point is I still not get pay my refund from make my trip how many time
I try to contact with support team many time but the can not make a satisfactory respond the always try to say you can check your make my trip profile.
whenever I try to check my trip the only showed me your document was verified but there is no improvement. the only do one thing always changing the update dates.

NAME :- RASHID AHMAD
FLIGHT NO :- Ai 1991
ETICKET NO :[protected]
PNR NO :- Z741W
BOOKING ID :- NN2TL575RJZ9S5999760
PASSPORT NO :- U9968619

PERSONAL CONTACT DETAILS

EMAIL ID :- [protected]@gmail.com
MOBILE NO :- [protected]
WHATSAPP NO :- [protected] / [protected]

TRAVEL INSURANCE DETAILS

INSURANCE COMPANY NAME :- Reliance General Insurance
Policy Nos.:[protected]

At the end I'm just requesting to Ind gov and the company please resolve refund as soon as possible .

I booked a flight from Chennai to Hyderabad from MMT and the flight was cancelled by the airline. In the MMT app, it is given that the refund money has been credited to the MMT wallet. But my wallet balance is still 0. It has been more than 2 weeks since the cancellation and I had contacted their customer support, but no proper response from them. This is a fraud against customers' hard-earned money. Need my refund back and should take the necessary action.

Not able to track my refund for booking id:NL[protected]
Its been more than one year but I am not able to track my refund for 47559.I have got only 4003 rs in my bank account as shown in attached pics.

I did a hotel booking and canceled it within the time period of free cancelation. I was supposed tk get 2648 as refund via phone pe. Bit till date I didn't get anything.

Customer care gives standard template answers after submitting all proof with them.

Not got refunds yet.

We booked a family holiday at the last trip on MMT- July 16-19 Golden Triangle, while visiting India. We looked up hotels that was part of the package, the photos looked decent. Our first day, we checked in to Hotel Delhi 37. It was an unsafe place, v dirty, hardly any customers staying and v filthy environment. We somehow made it through the night and called MMT to complain and rebook us a better hotel for the last day of the trip, which was at the same hotel. After a lot of back and forth on the phone, they agreed to refund Rs 3800. I asked them to book us a hotel in Delhi, and they said that they couldn't. While on holiday and stressing on this and trying to get hold of MMT to ensure cancellation and provide us with 10-12, 000 for a last minute hotel reservation, we ended up arriving back in Delhi and going door to door for room to stay. Finally we got one, but had to pay Rs. 12, 000 for 2 rooms as they had only the executive rooms available. I have asked MMT to refund the money and they stopped responding. I would like them to pay us refund for the first and last night night of the Delhi hotel and compensate for putting us through hell for the first stay and causing a lot of stress during our vacation. I will be happy with a refund of Rs. 12, 000. We paid 1.76L for the vacation and this is a very little amount to pay back.

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I am not able to pay emi. Its always say something is wrong. Not able to pay through mmt app, trip money app and axio app as well.

Registered mobile number is [protected]
Email id is [protected]@gmail.com

We booked 7 tickets of bus through make my trip and after some time they just cancelled our booking by saying that their operators forgot to update the prices.
Being such a big brand we don't expect these issues from them. If they haven't updated their website it's their mistake then why we have to suffer.
Although they returned our amount but we are unable to get available seats on the respective date. They are asking for hiked amount for re-booking the tickets.

Date: 26.07.2022
Client No.- [protected]
Desirable Resolution: Either book our return tickets again at the same quoted price as before or compensate at least 50% of the total amount.

Driver trying to kill me

Hotel denied to provide gst invoice for accommodation charges.

Otium By The Oterra, Electronics city, Bangalore.
Thu, 21 Jul - Fri, 22 Jul • 1 Room • 1 Adult
PNR: [protected] Booking ID: NH[protected]
(Booked on 21 Jul, 2022)

I had cancelled a ticket on 24 of June . There In the refund status it has been updated as credited . But I had not receive the money in my account.