MakeMyTrip India Complaints & Reviews

Hi,

I have contacted MMT customer support several times regarding Booking Id: NN[protected]

I was supposed to get a full refund for a cancelled flight during lockdown but never received any update regarding that. I received calls from different executives who mention that they’ll handle my case until its fully resolved. One of the executives asked me to even share my bank account statements for 2 years from...

I am Suchika Naithani, My flight dated 26th April 2019 was cancelled by Jet Airways saying that MMT will refund the amount but I have not got the refund of ₹6, 251 yet.
After so many rounds of follow-up with both Make my trip and Jet-airways, I haven't got my refund back.

Below are the booking details:
Booking ID - NF[protected]
Name: Suchika Naithani
Mumbai to Dehradun
Jet Airways 9W-701br...

Here by i want to convey that causing very much problem to connect with the person who resolve my issue!!!
Facing tooo much problem ..

Without any reason my flight has been cancelled on 2nd march i have raised a complaint against this but not any response from mmt …
If my problem is not resolved today i will file a complaint against mmt for this fraud...

My old mobile number is deactivated as I've moved out of the country. Now I want to log back into my account to change some bookings I made previously. MMT keeps sending an OTP for logging in to my old number. The customer care number doesn't have an option of speaking to someone. I'm just so frustrated. PLEASE URGENTLY CHANGE MY MOBILE NUMBER!...

Today i've tried booking train tickets from mumbai to mangalore II AC for the date 4th april 2022, my account is debited with Rs.4275.40 twice but booking is not successful. kindly refund me the amounts at the earliest to enable me to make the booking...

Overdue by 3 days and yet the via application status says the application will be submitted by 7th March(3 days ago). What is worse, absolutely no way of contacting these creatures. no emails, no phone number that doesn't bounce the calls off and no chat that doesn't keep just keep bouncing you back to booking page. this company has no moral ground to keep operating. The refund docks 600 Rs as convenience fee- what is this convenience fee-...

Overdue by 3 days and yet the via application status says the application will be submitted by 7th March(3 days ago). What is worse, absolutely no way of contacting these creatures. No emails, no phone number that doesn't bounce the calls off and no chat that doesn't keep just keep bouncing you back to booking page. This company has no moral ground to keep operating. The refund docks 600 Rs as convenience fee- what is this convenience fee-...

Dear team,
this is very shameful customer service from MakeMyTrip side .
I have booked a hotel but by mistake I have mentioned wrong date . So I call for customer service for change my booked date or give refunds they say sorry they told me this is oyo hotel if they change so we will . Same told by oyo team when I call you oyo help line .
Both are blaming others company.
What kind of service they providing .br...

I had booked a journey from Srinagar to Pune for travel date 9th June 2020. The flight was cancelled due to covid and I got message from MakeMytrip that the airline company has already provided the refund which I can use for other bookings until 31st Mar 2022.
Firstly there is no option provided on Makemytrip website for reschedule of the flight. After calling the support system, they have been just saying that the backend team working...

I just recently booked a flight and it got cancelled adn my money was deducted and a promised refund. then i talked with the customer care it shows there is no such transaction.wht is this. my money is literally cut and no refund yet. they just provided a RRN number and nothing wht is this service.
7thmarch 2022
i need my refund...

Hello Ma'am/Sir,
I was trying to use the feature "Lock Price and Pay Later" on your website, and I got to know from my friend is that the price paid during "locking the price" is adjusted with the full amount paid under the booking period. But when I tried doing the same, it is not showing the same for me. Refer to the below screenshots for more clarity.
First Screenshot is mine and the Second one is my friend's.
br...

Booking id is *AN2VTDB0HOLWMHDT0008*

_ My booking from PNR RE8T9D Srinagar to Dubai was cancelled by your staff without my permission. I had merely called to check the cancellation charges. After a while the staff calls me to tell me that he went ahead and cancelled my booking. Now I will have to rebook the ticket and pay the fare difference and the convenience fee. I don’t even know how much is the refund amount. All this...

Dear Customer Support,

The booking ID - NH[protected] was not made through my account. My email ID was used only for receiving the booking confirmation. However, the booking has been subsequently cancelled. However, the booking is showing on my account. Either delete this booking or delete my account associated with email ID [protected]@hotmail.com

Thanks for your help and support.

- Dr...

Dear Sir/Madam,
I have got two very short missed calls from make my trip today. Also, I received two emails from Savita Kumari saying the schedule for my flights have been rescheduled and they tried reaching me on my mobile number multiple times, but I didn't pick up the calls. The interesting point is, it's mentioned in the mail that if I don't acknowledge the new schedule for the flight, they will initiate a refund. That is very...

Please initiate the refund to same source for APSRTC bus service canceled by operator.

Please find the below details:

APSRTC PNR : [protected]
MMt Booking Id : NU[protected]...

I booked a ticket in APSRTC through MakeMyTrip and bus operator cancelled service on 17/Feb/2022. From 17/18 February 2022 I haven’t received any refund. I don’t have a point of contact to speak....

I have referred my friend vide my ID [protected]@dr.com on but my friend who registered with email id [protected]@gmail.com never received the referral bonus neither I.

Please look into this matter...

Worst and the most pathetic service ever. Have exclusively used MMT for booking from past 6-7years. (Never ever again) This is in regarding to a booking made for my mother travelling on 14th feb for a flight from Ahmedabad to Belgaum. Booking id: NF7C3BHWBGIM22W40297
1. We make bookings in the flexi category paying extra money so that in the event anything goes wrong we can make the necessary change.
2. On 14th feb my mother...

I booked a hotel room by make my trip app and payment was done online ..but according to hotel saff no rooms were available..

So how can i get my payment back..its was non -refundable...

I tried to book a Cruise Trip in Goa through MakeMyTrip. An amount of Rs. 3317 was deducted through UPI on 25th February 2022. But, the booking was not confirmed.
Please process the refund at the earliest....