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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 80

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N
nvish57
from Chennai, Tamil Nadu
Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Ticket Refund-Thai Airways-Booking ID: NN7011350155262

Below is the last communication with makmytrip-and after that have not received any updates-
+++++++++++++++++++++++++++
Based on the below communication-Maketrip has to take it forward and resolve the issue of refunds or providing alternate compenations in forms vochures .

This need to be concluded

++++++++++++++++++
Viswanathan N
3:03 PM (16 minutes ago)
to MakeMyTrip, reservationsbr...
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J
jg21
from Mumbai, Maharashtra
Feb 15, 2022
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Wrong cab sent

Driver’s name: Narendra Singh
Contact number: [protected]
OTP to start the trip: 3204
Cab number and brand: RJ14TD7135/Toyota Etios
Cab tracking: https://applinks.makemytrip.com/IHNd5lCfclb (You can track your cab on map after Mon 15 Nov 2021 12:50 PM)
Your pick up will be from Jagatpura Road on Mon 15 Nov 2021 at approx 1:00 PM.

These are the details sent to me.. But a different cab and...
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K
kunvam
from Mumbai, Maharashtra
Feb 15, 2022
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Train Ticket is not being cancelled, showing something went wrong continuously

I have booked a train ticket on 10th of February, 2022 from Ongole to Tirupathi though Make My Trip India availing 100 % refund charges at a cost of Rs.40.00 extra while booking, Now what my problem is, I am unable to cancel that particular train ticket though (Link is below) https://supportz.makemytrip.com/Mima/viewRailRefund
continuously showing something went wrong phrase while cancelling the supporting screen shots are available...
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T
Tauseef Sheikh
Feb 15, 2022
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Refund not received yet

Make my trip promised to refund the amount for my flight dated 4th feb 2022 where in you faoled to omform me the flight was rescheduled for 26hr prior to my acctual date of departure....
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Address:Dubai

4 feb 2022 my flight was scheduled at 12.55pm and the se floght was departed on 3 feb 2022 at 11 am.

I was highly disappointed with this and had to rebook another flight paying double as i had made up my mind to travel....
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M
manu2022
from Jaipur, Rajasthan
Feb 14, 2022
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Amount not refunded for hotel booking 21791

Hi I was going to Dubai for my cricket match and booked hotel for Dubai from Makemtrip.

Now after that i got corona and my booking is not refunded.

Amount : 21791

Regards,
Rohit...
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Address:Mumbai
Website:www.makemytrip.com

Dear Sir,

We had rescheduled our flights from BOM to BBI & BBI to BOM on 10th January. Customer ETicket : NF2KEOUWUH0EFL059617.

Flight: Indigo 6E-545
PNR - EIKI8C
E-mail: riddhi.[protected]@gmail.com

During rescheduling, the flight rates were low from the flight we booked earlier so we were eligible for a re-fund of Rs 4, 782 & Rs 1, 834.

Out of this, we have received the...
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Q
Quasar Supernova
from Delhi, Delhi
Feb 14, 2022
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Jet Airways Refund BLR to GAU

Dear Make My Trip,

I booked Jet Airways flight BLR-GAU - 18 Jul 2019 - using Make My Trip. Soon after this booking, Jet Airways cancelled all their flights and went bankrupt. Now I am seeing that the courts have allowed customers to recover their booking amount from the travel agent.

Please refund my booking amount for this cancelled flight BLR-GAU - 18 Jul 2019

Thanks,

Girish...
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V
vkkapoor
from Hyderabad, Telangana
Feb 14, 2022
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Refund not received - Make my trip

I have tried to book a flight ticket on 7th February via make my trip app and the booking did not go through . I am still waiting for my refund status and there is no help provided from the Make my trip team on status...
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S
Siva Panasa
Feb 14, 2022
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Worst customer Service and suddenly blocked money.

I book a ticket for Hyderabad - Sydney for 17th of Jan 2022 via Thai Airways through Makemytrip. Later received a call from one of their executive mentioned that Thai Airways have cancelled the flight and have requested to raise a full refund request, which I did it on 5th of Jan 2022.

As it is been more than 40 days, try to get update from Make my trip, they say that they have submitted the request to Thai airways and it...
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G
gurlovepreetsingh
Feb 14, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Please escalate urgent

I purchased british airways airlines ticket from mmt. It was from vancouver to delhi on 6 january 2022 which got cancelled due to covid 19 restrictions. I applied for refund in november 2021. Till now i have not received any refund from mmt. I have two other passengers that were booked for same flight. They already received their refund.

Mmt keep telling me refund request hasnt been approved by british airways yet. I called...
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D
dilsher123
from Delhi, Delhi
Feb 13, 2022
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No booking confirmation even after amount deduction from Bank

Hi Make my trip staff i had tried to make a hotel booking on your website for 15th februray 2022 and the order number is NH[protected]A1 and payment reference number is[protected]. i have not got any confirmation on the booking for the hotel and i have urgency to get the status for the same, there is no email customer care details on your website and no one answers the customer care numbers dial in support.
Kindly update on email...
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5
57-Anusuha Suba
Feb 13, 2022
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MMT asked to install anydesk for refund

Website:Make my trip

I called the customer service number of mmt and an employee picked up. I asked him why did mmt deducted 1500 under trip guarantee when I cancelled my tickets even when the tickets were not even confirmed. Than he told me he will refund the whole amount and asked me to install anydesk app and told me to scan my debit card through phone pay scanner and I will get a message. I was skeptical about it but he assured that we are not asking for...
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B
balram07
from Faridabad, Haryana
Feb 12, 2022
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Deduction of convenience fee in flight cancelled by Airline

This has reference to my booking ID NF2VVTBN6DJOF1UA5991 for Ranchi-Delhi Go first flight scheduled for 7-2-22
The flight was cancelled by airline and full refund was given, but Make My Trip has deducted a convenience fee of Rs580/-, which is unethical as booking was not cancelled by me.
I would request MMT to refund the amount at the earliest....
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B
Biswrayalok
from Delhi, Delhi
Feb 12, 2022
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Refund amount is not credited

I have cancelled my hotel booking through make mytrip on 07.02.2022 but still today no refund is made.

Booking id : nh[protected]
pnr: [protected]

please check .

Biswajit ray...
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V
vibha upendra mishra
Feb 12, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
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Booking failed and amount still not return

Address:Vibha Mishra patidar complex room no 304 kalher

I have boked ticket from make my trip date of 07.02.2022 sehore to mumbai
and also amount deducted 2749.32 but still not return pls help for return amount...
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V
Vk832367
Feb 12, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
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Delete a Hotel review

Delete a hotel review i posted erroneously....
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B
Bikash1999
from Kendujhar, Odisha
Feb 11, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Refund cancelled

My booking I'd -NF762Z6N2L3HE18M6892
I have booked a flight from Mangalore to Bhubaneswar for February 4 but the flight was rescheduled and I was given the option of I can take the rescheduled flight of cancel my ticket and get full refund so I cancelled on January 08 and today I got the message from make my trip that I cannot claim any refund and the refund status is closed but at the same time my friends also cancelled but they booked...
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R
ronak.padhya
from Ahmedabad, Gujarat
Feb 11, 2022
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Full refund for upcoming flight

I have made a recent booking for Flight Tickets from MakeMyTrip with details as below. When I had made the booking from MakeMyTrip mobile application, it was clearly mentioned that there is "free date change allowed". However when I tried doing it from the app, it asked me to pay an additional amount for date change. I am putting down some points informing of the pathetic customer support service MakeMyTrip has provided in the last 2 weeks.br...
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P
Parthkalra
from Delhi, Delhi
Feb 11, 2022
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Refund for rescheduled flight

I had a flight booking done from makemytrip from Goa to Delhi on 20th march 2022 on Indigo Flight No. 6E 2091 (13:00-15:35) with for 4 persons,

I directly did a split PNR from the airline site and splited the PNR for 2 persons each and then rescheduled the flight of one PNR to 19th Feb 2022.
On the Indigo airline site, my flights have successfully being changed and it is showing a refund amount of INR 2314 for the fare...
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