MakeMyTrip India Complaints & Reviews

Booking iD: NL[protected]. Have booked holiday package from Dehradun to Auli with Skiing on day3(28 Feb 2022). The vendor didn't gave any contact info of the onground person who will provide the service even after repeated service request raised by me on Makemytrip app and via customer care. Now they are refunding the refund stating that the details were provided on whatsapp which is a blatant lie from the vendor side.

I trusted Makemytrip & booked my family flight to Istanbul via Turkish Airlines.in Feb, 22 via Booking id - NN2594Q5X191PZ1P7206

My almost Rs 1.45 lac is struck with them & MakeMyTrip does not properly respond to my calls also.

Do not understand that Turkish airlines is frequently cancelling its flight then why makemytrip is booking innocent customers flight through the airline, just to make its processing money. THIS IS BEING VERY UNFAIR !!!

NEED MY MONEY BACK SO THAT I CAN PLAN TRAVEL VIA OTHER MEANS

S.VERMA
mob [protected]

I accidentally created account with another mail id, there is no option to delete my account in app nor in website. Ironically there is no way to contact customer-care ( the telephone numbers are computer bots, I didn’t see a way to connect to telecom operator) & FAQ, trouble shoot pages are very difficult to find ( makemytrip.com more+ blog in the bottom) & even one finds it, the web-pages are empty. I have seen a lot of complaints against makemytrip regarding similar issues. I demand serious action against makemytrip.

On 4th March 2021, I tried to book Ticket from Delhi to Hyderabad (for dt. 5th March '21) on MMT App, at Rs.9, 668/- through Net banking from my Axis Bank Ac. no. xxxx5761.
After my entering the OTP the App showed Transaction cancelled.
Then I tried again the same way and Rs.9, 668/- from my Axis Bank Ac. no. xxxx5761.
Again, after my entering the OTP the App showed Transaction cancelled.
No tickets got booked against these transactions.
However, The above 2 amounts got deducted from my axis bank ac.no. xxxx5761 vide ref. no. "INB/[protected]/MAKEMYTRIP INDIA PVT.LTD" AND "INB/[protected]/PAYU.IN".
I request for refund of the above 2 amounts (Rs. 9, 668/- + Rs. 9, 668/-) either to my Axis bank Ac. or to the MMT Wallet.
Thanks and regards
JVSD Prasada Raju.
[protected], [protected]
[protected]@GMAIL.COM

Refund money not credited my account what can I do attached below receipt

Such a pathetic service is being done by the MakeMyTrip team where they're requesting the bank statements which has a sensitive data/whole transactions information in order to resolve the issue on no refund amount received on cancellation.

NF [protected] pending amount book some parson booking make my trip show balnce

Dear Sir,

I was Booked A ticket From Chennai to Anantapur on 2/3/2022, Boarding time & Date is 8:30PM, 2/3/2022 But Bus was already left from Boarding point Before 40 MIN(7:50PM)

So please Refund my amount after verification of Below Boarding ticket details

Dear *RAMESH KAMALA*,

Your bus booking from *Chennai* to *Ananthapur (Andhra Pradesh)* is confirmed. Your MakeMytrip booking id is *NU[protected]* and amount paid is *INR 750*.

*Booking related Information*

Operator Name : *Psr tours and travels*

Operator PNR :* 47C8ZFEM*

Departure date/Boarding time : *Wed, 02 Mar 22, 08:30 PM*

Seat Number : *Sleeper(L6)*

*Boarding related information*

Boarding Point : *Green line travels Balaji Residency near royal Plaza LandMark: Koyembedu Flower Market*

Boarding time : *Wed, 02 Mar 22, 08:30 PM*

Boarding Lat Long : Not Available

Contact details : [protected], [protected], [protected]

Drop Point : *Ananthapur*

To view or manage your booking online, please visit https://applinks.makemytrip.com/nDnp7mk43nb

Hi,

I have done online Booking with MakeMyTrip. Booking ID - NL[protected]

I have some queries before proceed with complete payment. The Customer care number says "Connect With Relationship Manager" and No Relationship Manger is assigned to support.

The other offices number are disconnecting the call saying the booking is done online.

The support is very bad.

Request to reach out to m.[protected]@gmail.com to address the issue

Hi,

I have done online Booking with MakeMyTrip. Booking ID - NL[protected]

I have some queries before proceed with complete payment. The Customer care number says "Connect With Relationship Manager" and No Relationship Manger is assigned to support.

The other offices number are disconnecting the call saying the booking is done online.

The support is very bad.

Request to reach out to m.[protected]@gmail.com to address the issue

Hello

It's been over 50days now. I haven't got my refund against the booking.
My ticket booking amount was Inr- 80, 158.00.

I cancelled my flight booking on 11th January 2022, due to flight cancellation by airline. I was notified just before 2 days prior to my journey. The change was, one of my conne flight got cancelled and MakeMyTrip rescheduled that automatically and extended the travel time from...

Hi, I have booked tickets on 24th of Feb 2022 for a round trip to fly from New Delhi to Guwahati and back. The date of flying is 11th of March 2022 and returning back is 14th March 2022. My registered mobile number in +91-[protected].

I had paid the amount of INR 34586 against the booking ID - NF2S2E6SCLLT6Y9R6790 through my SBI debit card on the same day. Yesterday, I again got the sms from SBI for the debit of the exact same amount. I enquired with my bank today and came to know that it has been made to make my trip again.

I have attached the following pictures for your perusal -
- SMS received from SBI on 24th Feb (first day of booking)
- SMS received from SBI on 1st March (repeated amount deduction)
- Copy of passbook with entries marked in red for your perusal.

Kindly let me know why have I been charged twice. Also, please align to refund the money at the earliest.

Regards,
Madhu Mathur

My family planned for Andaman trip, due to some reason we had to cancel the trip. In cancellation policy it's mentioned about deductions and remaining amount will return. To clarify we did call our relationship manager. Without checking properly relationship manager commits something. We dint receive amount in our account yet(expected amount after deduction). And when we call relationship manager she will not pick the call itself, and when we call from a different number when she receives call she says she dint get response from her team so she is not receiving our call. Mean while we raised many tickets via customer care. All tickets are closed without addressing the issue. We are feeling very helpless.Its already more than 18 days we cancelled booking Still struggling to get our money back from Make My Trip

My upcoming journey, is shown as 'completed' in your webpage/ app, and I'm not able to modify my travel date.
Need your support here immediately.

To delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
when asked on twitter. they said they can temporarily deactivate but cannot delete.

This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

also mailed to mmt from registered email id

regards
kunal gala

I have booked my ticket from ranchi to pune but they prepone the flight so I needed to cancel that but after cancelling the flight i haven't received any refund.

Dear Sir/Madam,
I booked a ticket from Bengaluru to Hong Kong having below details

Booking ID :- NN[protected]

Airline PNR :- NK8S7S

Airline Ticket Number (For GDS Tkts) :- NK8S7S // 232-[protected]

Travel Date :- 22 Jan`22

Name of the Pax:- ATHREYA RAGHU
Ticket price Rs 38, 000

The flight was cancelled by the airlines on 14th December 2021 I still haven't received. When I wrote a mail to the Malaysian Airlines they wrote back they haven't received any feedback form from MakeMyTrip.
After too many requests and calls MMT is not refunding my money of RS 38, 000. They are cheating and misguiding their customers.
Please help me to get my refund money back at the earliest.

Thanks and regards
Athreya

My ticket information is removed from my account and I cant even check the status. AirIndia confirms that they cancelled and initiated the refund in Nov 2021. But makemytrip is not showing anything on the website or app in my account. There is no email available to ask for any information.

We have booked flights from portblair to delhi and our flight from Go Air and than connecting Indigo flight from Chennai to Delhi. This is heights that in a 35min time layover they schedule these connecting flights from port Blair to Delhi via connecting flight from Chennai due to which we have missed our flight from Chennai that cost Rs. 5500. Same they didn't give any prior notification for flight cancellations which will affect your whole trip. Our 5 days planned trip will be only for 4 days in which we have a loss of 1 day booking of hotels and ferry also .
So form today I will never relay On Make My Trip or neither I will suggest anyone in my known to use make my trip . I will always suggest Go Ibibo.
No one will take care of a person who do not know anything about flights schedule. At least you should inform prior . So that a middle class person who is saving their money from last 6 month for a trip and get this much lost. What if any body do not have extra money to book another flight.
You just ruin our trip . Our Anniversary vacation. So for me, from Today I will boycott MMT and never suggest to anyone.

I have booked return journey flights from Delhi Heyderabad for departure on 20th February and arrival on 22nd February. The outbound flight was canceled by Airlines itself and the refund was issued for the same. But for the 22nd February return flight, I got a message for web check-in but the same was showing that no flight details were found for the dates. I called customer care and they informed me that the flight was canceled by some agent. Upon further request, they disclosed that an agent named "Amaar" from Makemytrip canceled the flight that too without my consent on 21st February. Then another agent "Jaswinder Singh" told me that, Makemytrip will be paying for the return flight as it was their mistake. Now, it's been the 6th day, no one has called back to solve the issue. The last four digits of the Booking ID for which the flight was canceled is "2307".