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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 83

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A
AparajeetaBehera
Feb 1, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
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Not refunding Air-flight ticket money and not releasing any voucher holiday package

Air-flight ticket Cancelled by Indigo: Amount not yet refund
Date of Incident: 20-JAN-2022
Full description: PNR: LFL9RB (Hyderabad Bhubaneshwar): 20-JAN-2022.Flight cancelled by Indigo team on 17-JAN-2022.
Concern-1: Looking out for the exact refund amount to be credited which has been approved by Indigo(12, 502), without any extra deductions made by MMT (10, 126), as the MMT team is aware of the reason.
Concern-2:...
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S
sanjana0898
Feb 1, 2022
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Refund amount of Rs 6103 not credited

We have booked a flight ticket in makemytrip on December 19, varanasi to Hyderabad.
Due to some personal issues we have cancelled the flight ticket on 11th of January.we got a message that within 2 to 3 working days our refund amount will be credited into the orginal source from where we have done the payment .
But now its February 1st and till now we have not recieved any refund .and when we try to contact MakeMyTrip they are...
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A
Aishwarya Dabeer
Feb 1, 2022
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Amount deducted from bank account but booking not made

I booked a hotel last night for which I made the payment.

Once I made the payment, the amount was immediately deducted from my bank account.
However, the booking was not done and shows as unsuccessful, even though I received a booking ID.

I don’t understand what went wrong and I demand for a refund immediately.

I have been trying to reach the customer care number several times, but unfortunately...
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A
Ashna Singh 19
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Booking unsuccessful and amount has been deducted from the bank no refund has been given to me

Website:www.makemytrip.com

I was trying to book a flight for ₹4325 and my amount had been deducted from my bank but the booking was unsuccessful even after the amount had been paid and i still did not get my refund back. I tried contacting mmt customer care but no one seems to take any interest and i really want back the refund
Ill be highly obliged if you can look i to this matter
BOOKING ID: NF7Y2WSUVFT1VUKT9871...
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I
iqbal iqbal.rahim16
Feb 1, 2022
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Bad experience

When I was travelling I am not at all in a satisfaction..because the passenger(lady) behind me not allowing me to push my seat back..and now I am in clinic with my back pain..kindly get me a reply soon ..thankyuh...
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S
Sreeku84
Feb 1, 2022
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No Refund for cancelled flight by operator

Address:Delhi

My international flight ticket booked through Makemytrip has been cancelled by the Airasia, in early 2019. Both Makemytrip or Airasia didnt give any direction on the refund of the ticket amount . It has been 2+ years now i have been chasing them and nothing has happened. Seeking this forum for advice as no one from Makemytrip is responding to mail communication or the numbers mentioned in the website seems bogus as it never connects. br...
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A
Akhilaks
from Kannur, Kerala
Jan 31, 2022
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Didn't give the refund money

Address:Akhil Sebastian Edattu kannur Kerala

I cancelled my flight ticket
I got mail from airlines but make my trip didn't give the money. It's saying no refund. But the airline alredy refund the money to make my trip but make my trip didn't refund the money...
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R
Raj Nagadwala
Jan 31, 2022
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Flight Refund not credited

Pnr no- U652F4
Booking ID- NF7VEAM5DAA1J2K25514
Truejet
Jaisalmer to Ahmedabad
Please refund my money ... the airline already credited the money to you......
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B
Bhaskar Das Sharma
from Ahmedabad, Gujarat
Jan 31, 2022
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Refund rejected for covid positive reason ticket cancelled by me

Address:8460119191

Reference No.[protected]
Booking ID NF7EX2WD32YPIFJF287
My Refund request due to covid positive was rejected by your organisation sighting unrealistic reasons such as your flight was not cancelled/ RTPCR report is not readable. Despite many complaints refund is not processed from your end and now auto reply comes that your complaint is closed. Details of issue is available in trail mail. However i am attaching Covid...
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S
Saleemzee
Jan 31, 2022
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High cancellation charges for COVID symptoms

I have booked make my trip holiday to Shimla. Due to high fever, sore throat and head ache ( COVID symptoms) I have requested for date change before 24 hrs of trip. But Make my trip has not allowed date change instead they have deducted 40 % of money as cancellation charges. I have paid total 84830 rs for my trip and got refund only 51264 rs. I have already raised complaint with make my trip but still they are not refunding full amt.
I...
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M
Mayank Kaushik Mayank
from Faridabad, Haryana
Jan 31, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Airline Refund not Credited in Account

Address:MakeMyTrip India Pvt. Ltd., 19th Floor, Tower B, Building No. 5, DLF Cyber City, Gurugram- 122002, Haryana, India.

Booking ID - NF732H7K880L7HWW5898

I had booked a flight from Hyderabad to Delhi but i was infected from covid before scheduled flight. According to the cancellation policy, I am supposed to get a full refund of Rs.2645. I had received the amount in my MMT wallet and requested to transfer the same in my bank account (original mode of payment) on 15th Jan’22.
But till date (31st Jan’22) I haven't received the refund...
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A
Anoop Dukka
from Hyderabad, Telangana
Jan 31, 2022
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Double charges deducted for the same Journey, same date, same bus and same Passenger

Address:320 Landmark,, Raja Rajeshwari Nagar, Old Kapra,, Hyderabad

Please refer my Complaint # Ref # [protected] which is still not resolved inspite of repeated reminders.

Anoop Kumar Dukka
Mob # [protected] / [protected]...
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Address:Gurugram

Date: 17/12/2021.
Booking Id: NF2E8U6CWFH178D51478
Company: MakeMyTrip
FLight: AirAsia
Amount: 6667/-

Desciption:

I booked AIrAsia flight from Ranchi to Bangalore. I cancelled flight as flight got delayed. AirAsia refunded my amount 7017/- INR. But MakeMyTrip put money in their wallet. When i asked them to refund the amount in my Amex credit card. They refunded only 350/- INR. Remaining...
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G
Glitter Flowers
Jan 30, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Payment deducted twice for same Booking

Address:Goa

I have dOne a booking with make my trip, 1st amount got deducted but booking was not completed, I tried again for 2nd time... Amount again' got deducted and booking was confirmed. But as per my bank statement it's showing payment deducted twice. Can I get my refund.? As soon as possible. It's been too difficult to contact your consumer care. Very disappointed...
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I
Imchen aien
from Delhi, Delhi
Jan 30, 2022
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Refund for cancelled flight from the airlines

My flight was cancelled by the airlines (Indigo) on the 14 of January from Indore to Delhi (PNR RL4C7M). I received a mail and a call from the airlines and was told that I was eligible for a full refund. I submitted the necessary documents at make my trip website to initiate the refund process.
However, I received a mail from Make my trip today (30 January 2022) that my refund is not applicable (I have attached the mail from make my...
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J
Jubi k ealias
from Kozhikode, Kerala
Jan 30, 2022
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Complaint not resolved

My complaint about review removing is not resolved yet, it's been one month since i complain about unable to remove review i posted mistakenly about a hotel ... Please resolve my issue as soon as possible

Hotel Booking id- NH[protected]
Hotel Name - oyo flagship 10051 hotel tyche stays

Date- December 30 - 31
Email - [protected]@gmail.com...
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A
ajayshiggaon
from Bengaluru, Karnataka
Jan 30, 2022
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Refund of airfare

Hi, I would like to bring to your notice that I had to cancel my tickets booked to Bangalore Chandigarh on 19th Feb and return on 2 March Chandigarh because indigo rescheduled my flight and the timings were not conducive to the purpose of my visit, hence I cancelled the trip. Indigo has initiated a complete refund of my tickets, whereas make my trip has not transferred the same to me. I have email details Recieved from indigo for the same....
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K
kishanfca
Jan 29, 2022
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Payment not received from makemytrip

I have purchased a ticket PNR- Y0C3G through makemytrip (booking ID NN[protected] for London to Bhubaneswar via Bangalore for 18th March 2020. Due to corona-virus, I could not travel on that ticket and the ticket was kept as an open ticket. The ticket number is 098-[protected].

I've contacted Air-India for the refund and they have informed me that, the ticket is fully refunded to the agency (make my trip).

I...
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E
Elangoven K
from Bengaluru, Karnataka
Jan 29, 2022
Jan 30, 2022
This thread was updated on Jan 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received

Website:makemytrip.com

I have cancelled ticket and even after 2 months no response
all customer care number is bogus
let me know to resolve the issues...
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A
Awantika Bhushan
Jan 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight ticket refund not received yet.

Sir/Ma'am

My booking id is- NF7LI4FKLJKIMLQ85069

I booked a flight from Ranchi to Banglore scheduled for 11th of Jan 2022, PNR: NSLQTB, but had to cancel it on the 7th of Jan 2022 because my flight got delayed I was supposed to receive a refund of Rs. 3812 for the same.

I haven't received the refund as of the Twenty-ninth of January 2022 but the app is showing that the refund is credited.
br...
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