MakeMyTrip India Complaints & Reviews

I have requested for a cancellation of 2 tickets my Wife and my Daughter (Age 2.5 yrs). Where my wife had tested covid positive on 26th Jan and further looking for safe travels for my family and other passenger we have cancelled the tickets and there was a policy that any passenger if tested covid positive then a full refund will be initiated and refunded. Which i did that to get the full refund. on 26th Jan around 11:50 pm i have cancelled...

Dear MakeMyTrip & ICICI Bank Team,

I have booked flight tickets on 10/01/2022 with my ICICI credit card (ending with 2009) with coupon code 'FLYMON'. I chose 'No cost EMI' (6months tenure) for the transaction as there was an extra cashback. My credit card bill got generated but the amount is not converted into 'No cost EMI'. My bill date is 5/2/2022 so request you to resolve before that so I can get a revised bill.
br...

Hi
I haven't received a refund for my Booking id : NN[protected] in months. The refund date keeps getting pushed on the app.

The flight was cancelled due to COVID-19 restrictions and I'm pretty sure MakeMyTrip has received a refund from the airline. But, MMT keeps delaying my refund. Screenshot attached
Please help 🙏...

Dear Team,

I had booked air tickets from Bangalore to Port Blair for month of Feb-22. Due to covid situation, cancelled my tickets in advance on 9th Jan-22.
As per the confirmation received should get amount of INR 20, 473 by 11th Jan, but till now I have not got any refund.

Booking ID - NF7PXYNVKQ8JS2HB7013

There is no way to contact Makemytrip customer care, automated system just disconnects...

Dear Sir/ Ma'am
Please go through below mail reply received from Air Asia & return back my money as earliest possible.

Pertaining to your request for booking PNR:B337RG, I am happy to inform you that your full refund request has already been processed. Kindly reach out to your respective travel partner for the next steps on your request which was processed on 20th May 2020, of amount 15, 420INR.

Thanksbr...

Hi Team

I made a booking from make my trip.They said refund was Initiated but from last 3 days it was not credited in my account. PLEASE LOOK INTO THIS ASAP. My contact nr is [protected] and email ID [protected]@gmail.com....

Kindly be informed That I am absolutely and happy with MMT service.

I had booked two bus tickets of zingbus on 21 January 2022. The bus arrival timing was showing 10 PM in MMT app as well as the messages sent by MMT.

The bus left before I could make it to the bus stop as it was a 9 PM bus. On contacting zingbus, They said they cannot help us as the ticket was booked on MMT and it is an error on MMT end.
br...

My booking IDNF73GVRFY197P43D5316
I have booked flight tickets from Bangalore to allahabad round trip under the zero cancelation policy on December 18th...after few days on Jan 7th I have canceled the tickets for some reason but till not yet received refund and also they are paying lesser amount which is actually they have to pay under zero cancelation policy...I tried to call customer service but no use. I wrote mail also after few...

This is regarding flight booking NF7U1GKG3FAMTOS18560

PNR GVYNUV

During booking fare charge breakup was as below.

Airline charges = INR 15618/-

Make my Trip service charges = INR 508.47/-

CGST @9% = INR 45.76/-

SGST @9% = INR 45.76/-

Total = INR 16218/-

Now flight is cancelled by Airline and I am getting refund of only...

Makemytrip is simply eating away the refunded amount even after airlines are refunding the money.

My entire family got affected with Covid and airlines considered my request and gave some refund due to covid and the same refunded amount has been taken away by these MMT in the name of cancellation and Convenience fees.

when asked they are asking to read T&C, is T&C not applicable for airlines aren't they considering...

Payment ref no. [protected]IGAMXDKMZ2
ashirbadmn (at) gmail (dot) com
[protected]
Amount for flight from bhubaneshwar to delhi was deducted but it said "payment failed"...

I regret to state that despite calling the Customer Care yesterday, I had to wait for more than 20 minutes, while on my International Call. Veery poor Service. Please note the following:

1. According to Qatar Airways, any ticket booked is valid for 2 years from the Date of Booking
2. The booked ticket is eligible for multiple Travel Date changes without any charges/fees
3. I have booked to travel from DOH-BLR...

I booked 2 flight one was Indigo Lucknow to Banglore for 25th jan and another from Banglore to Lucknow GoAir both flight was cancelled by the airline but none of the refund i have received and no support from the Make my trip to resolve my problem more then 11 thousand rupee is stuck and refunded....

I had booked my 04 airlines ticket on 09.Mar.21 from New Delhi to Bhubhaneshwar dt 18.Jul.21 . i had spent Rs 17812.00 for booking . The flight was AI 473 vide PNR No RD9F69 .

On 03, Jul.22 the tickets were under hold as confirmed by Indian Air line customer care . Than these tickets were cancelled by Make my trip and no refund was given to me .

I had checked with Indian Airlines, they had given my money to make...

Booking ID - NF28PDPPFKVZKYQF1269, My flight ticket had been canceled on[protected] on the make my trip website. but so far the money has not been credited to my account. I request the refund to be credited to my account at the earliest....

I had a booking from Hyderabad to Dibrugarh on 12th Jan 2022. The booking id is NF7UMDM4TBIXLP1U1756. My wife was Covid effected and so I had to cancel the booking one day before the travel date. I had submitted the RTPCR certificate to the airline as well. But I didn't get a full refund.
The booking amount was Rs. 11084 and the refund amount was only Rs. 3125...

I have a complaint against "Make my trip" (travel agency) as they have not refunded my ticket. Can you please advise me on what I should do? I am not in India, I´m in Portugal and the ticket was issued almost 2 years ago, this is an ongoing unresolved issue.

Awaiting your response!...

Wrong committment and amount charged by make my trip vide our booking reference no. Nl[protected] as we have paid for evening tea & snacks karadippara with private transfers on day 1 but that was never provided to us. It was explained to us by locals that the same is closed for last 2-3 months but make my trip charged and never inform to us in this regard. We have very much time to visit the place.We raised this with ms. Sonali seth, who...

Dear MMT Officer,

This is the 8th request letter and mail in this regard- our Flight Booking ID: NF7HUZFYP4F921LM5705.

We are disappointed with your silence on our repeated mails. Even your customer care numbers are not giving us an opportunity for talking to the customer care executive and unnecessarily diverting the calls to the prespecified dialing numbers and set options. There is no option for talking...

I booked flight from Mumbai to Udaipur and back from Jaipur to Pune through Make my trip. The flight got cancelled and I raised for refund request. Refund request shows processed but still amount is not credited in my account. Attached photo for details...