MakeMyTrip India Complaints & Reviews

I had booked Go Air ticket PNR H624SS dated 25th Feb thru Makeytrip portal. Today received a message from Go Air that my flight is cancelled. I cancelled the flight on Makemytrip portal citing Airline has cancelled my fight, but surprisingly find my refund is NIL! Even MMT is deducting it's charges when Airline cancelled the flight! Please do the needful to get my refund credited.

Hi Team,  

I had done Bus booking on 17 Feb 2022 evening for Bus booking from Mumbai to Indore from MakeMyTrip.com for journey on 18 Feb 2022.(Details mentioned below)
Due to unforeseen circumstances had to cancel booking at night around 8 PM but tried from MakeMyTrip App as well as MakeMyTrip website but both places getting error as "Something went wrong
Sorry, there is some error.Please try again" on clicking booking.(screenshot attached)
Unable to cancel booking even from customer care as after entering booking id call is getting disconnected. 
Due to this i has losed out on my money INR 945.
Please action agiant MakeMyTrip. 

Journey details mentioned below. 

Mob: [protected]
Booking id : NU[protected]
Date of Journey : 18 Feb 2022
Amout : INR 945
Operator Name : *Raj Ratan Tours And Travels*
Operator PNR :* 379V42VV*
Departure date/Boarding time : *Fri, 18 Feb 22, 08:35 PM*
Seat Number : *Sleeper(28U)*

Ummadi naveen
bestha rajeswari

mobile number : [protected]

booking in 28 jan 2022 morning 10:00 ananthapur to tirupati APSRTC superluxary but bus is cancelled by bus operator so, please refund my amount

MakeMyTrip E-Ticket for Booking ID NU[protected]
Inbox

Jan 28, 2022, 8:28 AM
to me


ANDHRA PRADESH STATE ROAD TRANSPORT CORPORATION
RTC HOUSE, Pandit Nehru Bus Station, Vijayawada - 520006, Andhra Pradesh, India
MakeMyTrip CustomerCare No. :[protected]/[protected]

RESERVATION VOUCHER
APSRTC PNR : [protected]
MMt Booking Id : NU[protected]
Service Code/Name : 15058 / ATP-TPT
From : Ananthapur (Andhra Pradesh)
Pickup Point : ANANTAPUR
Arrival On : 28-Jan-2022 17:00
User Code : MakeMyTrip
Platform No : -
Status : CONFIRMED
UID Number : 3652
Date of Journey : 28-Jan-2022
Service Category : SUPER LUXURY (NON-AC, 2 + 2 PUSH BACK)
To : Tirupati
Dropping Point : TIRUPATHI
Depart On : 28-Jan-2022 10:00
Start Time at Origin : 28-Jan-2022 10:00 Hrs.
No. of Seats : 2 (Adults= 2, Children= 0 )
PASSENGER DETAILS
Name Age Category Gender Seat No.
Mr. UMMADI NAVEEN 23 ADULT Male 15
Ms. BESTHA RAJESWARI 25 ADULT Female 16
FARE DETAILS
Original Basic Fare : Rs. 804 /-
Basic Fare : Rs. 804 /-
Reservation & Levy Fee : Rs. 50 /-
Toll Fee : Rs. 32 /-
TOTAL FARE : Rs. 910 /-
Service Fee : Rs. 24 /-
Round Off Fee : Rs. 0 /-
Concession Amt : Rs. 0 /-

Hello, I booked a cab and I cancelled it due to some issues and in refund policy it was clearly mentioned that I will get refund instantly in my mmt wallet this is my booking I’d NC[protected] and I haven’t got my refund yet I don’t know in your service what is the meaning of instantly means but according to us instantly means it should get refunded at that time. And I checked my wallet it is still showing 0 and on your so called makemytrip app in bookings and cancellation it is showing that it has been refunded to wallet.I hope you will refund it as soon as possible.

Hi
i want to delete my makemytrip account, i accidently created with a another email
thankq

Monika sharma is a cheating she is ro for our trip [protected] this is her mobile number ... she does not support... make my trip is doining fraud along with her

Hi,

Single lady with a broken arm was travelling alone on the below ride. Driver Sunil took advantage of this and refused to take the regular route and was insisting on taking an unsafe route. While the passenger insisted on taking the regular route, the driver forced customer to pay additional Rs 250.

Driver had also come 10 mins late for pick-up. So the passenger was forced to pay additional amount in order to not miss the flight.

Please take this complaint seriously and act against the driver. Also please initiate refund towards this.

Booking: NC[protected]

I had booked a Goa - Mumbai Flight on 24th January 2022 by using the Future Travel Voucher Code offered by make my trip vide email dated 16th December 2022 (Booking ID: NF7OY69SS3ZENHPI8421). Despite the said voucher being of Rs. 2000/- I was been asked to make payment of Rs. 500 by make my trip while booking. The said flight was cancelled by Air Asia and after which they have refunded the amounts.

This is to inform you that neither I have received the amounts paid by me nor I have received any Future Travel Voucher Code till date. In fact today I have received an attached credit note from Air Asia.

Kindly refund my amounts at the earliest please.

Dear Sir/Madam

I bought my two flight tickets of Air India through the makemytrip website to go from Delhi to Guwahati ( 19th March 2022) and return to Delhi( 21st March 2022) . The detail in my departure ticket ( from Delhi to guwahati) was not put correctly by makemytrip in the ticket ( they have put guwahati to Delhi). So I have called customer care of makemytrip to correct the details. The customer care person has said that it is possible, and that they will charge 10 rupees. To deduct 10 rupees they have asked for my credit card number that I have used in buying the tickets. He also has asked me to download an app called anydesk remote which will give a number which I should tell him. As soon as I did that, my money was quickly getting deducted from my credit card in big numbers to different companies. Within a few minutes they have deduced 1 lakh rupees. I panicked; I called my bank and blocked the card. After that I have been trying to call the customer care numbers of makemytrip, but all numbers are shown invalid. I am not able to log onto my account in makemytrip, because the website is no longer accepting my password; my logging account is blocked by makemy trip website. I have tried to call Air India, but I am not able to access anyone.

This is to request you kindly to investigate this online fraudulent transaction operation that has been operating from/by makemytrip, and also refund me all the money ( around 1 lakh total) that is being deducted from my account.

satya das

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Dear Sir/Madam

I bought my two flight tickets of Air India through the makemytrip website to go from Delhi to Guwahati ( 19th March 2022) and return to Delhi( 21st March 2022) . The detail in my departure ticket ( from Delhi to guwahati) was not put correctly by makemytrip in the ticket ( they have put guwahati to Delhi). So I have called customer care of makemytrip to correct the details. The customer care person has said that it is possible, and that they will charge 10 rupees. To deduct 10 rupees they have asked for my credit card number that I have used in buying the tickets. He also has asked me to download an app called anydesk remote which will give a number which I should tell him. As soon as I did that, my money was quickly getting deducted from my credit card in big numbers to different companies. Within a few minutes they have deduced 1 lakh rupees. I panicked; I called my bank and blocked the card. After that I have been trying to call the customer care numbers of makemytrip, but all numbers are shown invalid. I am not able to log onto my account in makemytrip, because the website is no longer accepting my password; my logging account is blocked by makemy trip website. I have tried to call Air India, but I am not able to access anyone.

This is to request you kindly to investigate this online fraudulent transaction operation that has been operating from/by makemytrip, and also refund me all the money ( around 1 lakh total) that is being deducted from my account.

saitya brata das

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I have booked flight from kochi to Delhi using make my trip app in airindia . I haven't received email/ WhatsApp/ sms confirmation from make my trip / the airlines regarding Booking confirmation. The app shows booking is confirmed and asks us to download e-ticket. But when we click on the tab it shows download failed....

Hi Team,

I had done Bus booking on 17 Feb 2022 evening for Bus booking from Mumbai to Indore from MakeMyTrip.com for journey on 18 Feb 2022.(Details mentioned below)
Due to unforeseen circumstances had to cancel booking at night around 8 PM but tried from MakeMyTrip App as well as MakeMyTrip website but both places getting error as "Something went wrong
Sorry, there is some error.Please try again" on clicking booking.(screenshot attached)
Unable to cancel booking even from customer care as after enteting booking id call is getting disconnected.
Due to this i will be losing out on my money INR 945.
Please action agiant MakeMyTrip.

Journey details mentioned below.

Mob: [protected]
Booking id : NU[protected]
Date of Journey : 18 Feb 2022
Amout : INR 945
Operator Name : *Raj Ratan Tours And Travels*
Operator PNR :* 379V42VV*
Departure date/Boarding time : *Fri, 18 Feb 22, 08:35 PM*
Seat Number : *Sleeper(28U)*

I cancelled my flight from Chennai to Portblair in the Air India flight.
I was assured full refund by the Airlines as a Goodwill gesture.

But its been 1 month makemytrip did not give any refund to me.

Its a very disappointing experience with makemytrip when the refund payment is not processed for so long

Kindly help me get my refund.
[protected]@gmail.com

We had a international flight booking for bali and due to COVID it was cancelled. We initiated a refund and accordingly make my trip sent us a mail about the refund process and it showed that it has been transferred to wallet. But there was no such refund.

Hi,

I want my tickets refunded. My parents came to Melbourne in 2019 from Kolkata and booked tickets with make my trip. Due to covid they were stuck here for 2 years and in the meantime the Thai airways stopped the flights from Mel to kolkata

So i booked them different flights to fly back. I requested for refunds from them which happened on 9th Feb and they said it will take 180 days. I followed a couple of times, but they asked us to wait. I n august i was informed that the refund for the tickets were not requested in Feb but one was done on 18th May and the other in August. they asked me to wait for 180 days again. i kept following up and they said there is a delay from airline end.

i Called the Thai airways customer service in Thailand as i want able to get hold of anyone in India. they said that they have a refund policy of 45-90 days and in regards to our tickets, we need to contact Make my trip and they need to request for refund.

I contacted them again and all they tell me since 12 jan 2022 on each of my follow up is that Thai airways is under bankruptcy and i need to wait or i should contact Thai airways.

I have called customer service of Make my trip and was promised call backs multiple times which never happened.

All i want is the refund of my money. They make hoax promises and do nothing. Every agent gives a different version of events and promise various things. It is such a horrendous and harassing experience to get my money back for my unused tickets.

FYI-Thai Airways filed for bankruptcy protection in May 2020. The airline buckled under the pressure o[censored]S$9.8 billion in debts and the worldwide travel downturn. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program.

I had booked my honeymoon tour via MakeMyTrip.com, in my itinerary I had 10 Places to visit hardly 4 places were covered. When I informed my issue to MMT they didn’t bother to assist and the relationship manager Rupini switched off her mobile and other girl named Akanksha was giving me lame reasons for not assisting me. This gentleman named Akshay calls me and says mail, "Please mail us your issue. We will assist you immediately, " and he is missing later.

When we were booking our travel they called us like 10 times but when we had issue no one bothered. And on top of this driver stopped by expensive places for food, or even for dresses that we had to hire for Shimla and Manali points. He knew people and he wasn’t ready to take us anywhere else. He stopped by to purchase vegetables but when we wanted to click a pic he was like "Abhi nai badme karlena." “Atrocious behaviour” Guys please don’t book via makemytrip they are just looting people.

I booked a Jaisalmer package for 3 days in January. but due to Covid, flights got canceled. I approached MMT for a solution and I was promised that I would get approx. 90% of the booking amount as refund and was told by their customer representative that it will take 7-10 days. It has been more than 20 days and I have not gotten any refund amount. I am trying to reach out to the customer executive for an update, but I am not even getting any response now. Please help.

For the above booking I had my flight scheduled on 1st March at 12:30PM from Mumbai and was about to reach Kochin by 2 PM for day 1, but the flight has been cancelled and new rescheduled flight will make me reach Kochin by 7:30 PM, if so then my day 1 is completely wasted.

Also I did webcheckin and paid 600rs extra for seats on airplane, now I need to webcheckin again and pay extra.

This behaviour by MMT and Co airlines is not commendable, kindly schedule my flight early in morning on 1st March or extend the trip by 1 day, and also look for the extra money I paid for webchin for cancelled flight.

I have booked a Srilanka tour through MMT. In that there are 2 flight tickets from Delhi to Colombo (GoFirst) and 2 return tickets from Colombo to Delhi(Go First) are booked . Both side flights are cancelled by GoFirst so they returned my money back to MMT (Email Screenshot is attached). But even after tring from last 2 months MMT is not responding to my money return request.

Total refund money : 36358/

I would like to get my previous bookings deleted.
If that is not possible i would like my account to be deleted completely.
There is no option to contact customer service from MMT website.
Phone numbers found on net are also not valid.
MMT account details:
Email: [protected]@gmail.com
Number:[protected]...