MakeMyTrip India Complaints & Reviews

Hi
I tried a booking a hotel in Guwahati (Hotel Palacio) over MMT app on 23rd Feb'22 @04:19 pm. An amount of 6758/- got deducted from my bank account but the booking was cancelled. Booking Id - NH[protected].

Immediately i called up the Customer Service and created the request Id[protected] and i was promised the amount would be refunded asap.

On checking the support request tracker, I found that the support request has been successfully closed on 24th Feb'22 @ 04:29 pm whereas I did not get my amount back !!

I tried to contact MMT CS but to no avail.

I want my money back to my bank account on immediate basis.

Regards
Tamal

I have booked a ticket for 1feb 2022 booking id (NF794WY4U29A1ZJ24208) PNR K94H2U my delhi to bangalore Airasia 15-784 via make my trip which is rescheduled by the airline with the layover in goa 2:40mints which was not suitable for me nd i cancelled the ticket which was optional with the assurity that i'll get my 100% refund and after more than 1.5months instead of getting my 100% refund I got only 89 rupees

There is no built-in option to modify my registered email ID, and in the customer support section, there is no support email or contact number either - only options available for support are past bookings. Please assist in modifying my email ID.

I did not receive complete refund on my international flight booking, even though the flight was cancelled by the Airlines.
MMT did not refund the MMT convenience fee, even though the flight was NOT cancelled by me. In addition, I have booked an alternate flight to the same destination from MMT, for which a convenience fee has been charged again. MMT should do a complete refund for flights cancelled by Airlines. Airlines are doing a 100% refund on flights that they been cancelled due to operational reasons. MMT should do a complete 100% refund. Booking ID NN77K7FSE190B5YZ3917

I availed the TripMoney prepaid forex card from MMT and preloaded it with Rs 2000. I received the card but when I try to activate it, the app does not open to the correct screen and there is no way to contact them I tried reaching them on social media but no response.

I want my money to be refunded as the card is useless without being activated.

Hi MMT Team,

I am not able to Edit my current Email ID as there is no Edit Button in my MMT Account.
Please accept my request and change email id of my current MMT Account.

Current Email ID : [protected]@gmail.com
New Email ID : [protected]@gmail.com...

Hi, can you please ask your customer care team to help me to reschedule my air india ticket booked on mmt.
. MMT TEAM SAYS CONTACT AIR INDIA AND AIRINDIA SAYS CONTACT MMT...playing like ping pong...call me back on [protected] asap. Following up from 4 days, still not resolved.your team is neither calling back, nor even bothering to reply via email, very disaapointed- hopefully customers are still important for you, writting with a hope.
My MMT case I'd:[protected],
My booking I'd is: NF[protected]
Ticket#098-[protected]

I had done booking for hotel in Mumbai though make my trip on FEB 23/2022 on 1;19pm amount was debited from my RBL credit card amount 17465rs but i didn't get any payment confirmation or booking confirmation how could i get my amount refund .

In regards to my cancelled flights with PNR-OPI5HA and UJUF5C, It has been more than 3 weeks since I cancelled the flight, the Indigo people have confirmed that they sent the amount to the MakeMyTrip but MakeMyTrip hasn't sent me the money in my account.. Even on their app they say it has been processed but I have not received any money in my UPI or account..

The flight ref Flight booking (NF71PI017V0CM3PE4244) was delayed from 1 PM to evening 7 PM which i didnt want to take, The complete refund amount had to be given i.e 6600 however only 1309nwas refunded for no fault of ours.Please refund the complete amount of 6600

I had booked Go Air ticket PNR H624SS dated 25th Feb thru Makeytrip portal. Today received a message from Go Air that my flight is cancelled. I cancelled the flight on Makemytrip portal citing Airline has cancelled my fight, but surprisingly find my refund is NIL! Even MMT is deducting it's charges when Airline cancelled the flight! Please do the needful to get my refund credited.

Hi Team,  

I had done Bus booking on 17 Feb 2022 evening for Bus booking from Mumbai to Indore from MakeMyTrip.com for journey on 18 Feb 2022.(Details mentioned below)
Due to unforeseen circumstances had to cancel booking at night around 8 PM but tried from MakeMyTrip App as well as MakeMyTrip website but both places getting error as "Something went wrong
Sorry, there is some error.Please try again" on clicking booking.(screenshot attached)
Unable to cancel booking even from customer care as after entering booking id call is getting disconnected. 
Due to this i has losed out on my money INR 945.
Please action agiant MakeMyTrip. 

Journey details mentioned below. 

Mob: [protected]
Booking id : NU[protected]
Date of Journey : 18 Feb 2022
Amout : INR 945
Operator Name : *Raj Ratan Tours And Travels*
Operator PNR :* 379V42VV*
Departure date/Boarding time : *Fri, 18 Feb 22, 08:35 PM*
Seat Number : *Sleeper(28U)*

Ummadi naveen
bestha rajeswari

mobile number : [protected]

booking in 28 jan 2022 morning 10:00 ananthapur to tirupati APSRTC superluxary but bus is cancelled by bus operator so, please refund my amount

MakeMyTrip E-Ticket for Booking ID NU[protected]
Inbox

Jan 28, 2022, 8:28 AM
to me


ANDHRA PRADESH STATE ROAD TRANSPORT CORPORATION
RTC HOUSE, Pandit Nehru Bus Station, Vijayawada - 520006, Andhra Pradesh, India
MakeMyTrip CustomerCare No. :[protected]/[protected]

RESERVATION VOUCHER
APSRTC PNR : [protected]
MMt Booking Id : NU[protected]
Service Code/Name : 15058 / ATP-TPT
From : Ananthapur (Andhra Pradesh)
Pickup Point : ANANTAPUR
Arrival On : 28-Jan-2022 17:00
User Code : MakeMyTrip
Platform No : -
Status : CONFIRMED
UID Number : 3652
Date of Journey : 28-Jan-2022
Service Category : SUPER LUXURY (NON-AC, 2 + 2 PUSH BACK)
To : Tirupati
Dropping Point : TIRUPATHI
Depart On : 28-Jan-2022 10:00
Start Time at Origin : 28-Jan-2022 10:00 Hrs.
No. of Seats : 2 (Adults= 2, Children= 0 )
PASSENGER DETAILS
Name Age Category Gender Seat No.
Mr. UMMADI NAVEEN 23 ADULT Male 15
Ms. BESTHA RAJESWARI 25 ADULT Female 16
FARE DETAILS
Original Basic Fare : Rs. 804 /-
Basic Fare : Rs. 804 /-
Reservation & Levy Fee : Rs. 50 /-
Toll Fee : Rs. 32 /-
TOTAL FARE : Rs. 910 /-
Service Fee : Rs. 24 /-
Round Off Fee : Rs. 0 /-
Concession Amt : Rs. 0 /-

Hello, I booked a cab and I cancelled it due to some issues and in refund policy it was clearly mentioned that I will get refund instantly in my mmt wallet this is my booking I’d NC[protected] and I haven’t got my refund yet I don’t know in your service what is the meaning of instantly means but according to us instantly means it should get refunded at that time. And I checked my wallet it is still showing 0 and on your so called makemytrip app in bookings and cancellation it is showing that it has been refunded to wallet.I hope you will refund it as soon as possible.

Hi
i want to delete my makemytrip account, i accidently created with a another email
thankq

Monika sharma is a cheating she is ro for our trip [protected] this is her mobile number ... she does not support... make my trip is doining fraud along with her

Hi,

Single lady with a broken arm was travelling alone on the below ride. Driver Sunil took advantage of this and refused to take the regular route and was insisting on taking an unsafe route. While the passenger insisted on taking the regular route, the driver forced customer to pay additional Rs 250.

Driver had also come 10 mins late for pick-up. So the passenger was forced to pay additional amount in order to not miss the flight.

Please take this complaint seriously and act against the driver. Also please initiate refund towards this.

Booking: NC[protected]

I had booked a Goa - Mumbai Flight on 24th January 2022 by using the Future Travel Voucher Code offered by make my trip vide email dated 16th December 2022 (Booking ID: NF7OY69SS3ZENHPI8421). Despite the said voucher being of Rs. 2000/- I was been asked to make payment of Rs. 500 by make my trip while booking. The said flight was cancelled by Air Asia and after which they have refunded the amounts.

This is to inform you that neither I have received the amounts paid by me nor I have received any Future Travel Voucher Code till date. In fact today I have received an attached credit note from Air Asia.

Kindly refund my amounts at the earliest please.

Dear Sir/Madam

I bought my two flight tickets of Air India through the makemytrip website to go from Delhi to Guwahati ( 19th March 2022) and return to Delhi( 21st March 2022) . The detail in my departure ticket ( from Delhi to guwahati) was not put correctly by makemytrip in the ticket ( they have put guwahati to Delhi). So I have called customer care of makemytrip to correct the details. The customer care person has said that it is possible, and that they will charge 10 rupees. To deduct 10 rupees they have asked for my credit card number that I have used in buying the tickets. He also has asked me to download an app called anydesk remote which will give a number which I should tell him. As soon as I did that, my money was quickly getting deducted from my credit card in big numbers to different companies. Within a few minutes they have deduced 1 lakh rupees. I panicked; I called my bank and blocked the card. After that I have been trying to call the customer care numbers of makemytrip, but all numbers are shown invalid. I am not able to log onto my account in makemytrip, because the website is no longer accepting my password; my logging account is blocked by makemy trip website. I have tried to call Air India, but I am not able to access anyone.

This is to request you kindly to investigate this online fraudulent transaction operation that has been operating from/by makemytrip, and also refund me all the money ( around 1 lakh total) that is being deducted from my account.

satya das

Show more

Dear Sir/Madam

I bought my two flight tickets of Air India through the makemytrip website to go from Delhi to Guwahati ( 19th March 2022) and return to Delhi( 21st March 2022) . The detail in my departure ticket ( from Delhi to guwahati) was not put correctly by makemytrip in the ticket ( they have put guwahati to Delhi). So I have called customer care of makemytrip to correct the details. The customer care person has said that it is possible, and that they will charge 10 rupees. To deduct 10 rupees they have asked for my credit card number that I have used in buying the tickets. He also has asked me to download an app called anydesk remote which will give a number which I should tell him. As soon as I did that, my money was quickly getting deducted from my credit card in big numbers to different companies. Within a few minutes they have deduced 1 lakh rupees. I panicked; I called my bank and blocked the card. After that I have been trying to call the customer care numbers of makemytrip, but all numbers are shown invalid. I am not able to log onto my account in makemytrip, because the website is no longer accepting my password; my logging account is blocked by makemy trip website. I have tried to call Air India, but I am not able to access anyone.

This is to request you kindly to investigate this online fraudulent transaction operation that has been operating from/by makemytrip, and also refund me all the money ( around 1 lakh total) that is being deducted from my account.

saitya brata das

Show more