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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 85

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S
Soumar
from Hyderabad, Telangana
Jan 27, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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No confirmation on refund request

I have a flight from Dibrugarh to Hyderabad on 28th January 2022. My flight was rescheduled and I was intimated via email that I can opt for a refund without any additional costs. I opted for the refund on 20th Jan 2022. I was intimated through their Application that my refund will be processed after confirmation from the airline. But till now there is no confirmation on the refund and nobody at their customer care is responding. My PNRs...
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A
anand pr
Jan 27, 2022
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Refund frauding customers

I have done an payment on 26 january for a bus booking the payment failed by makemy trip and money deducted not refunding my amount they are having no cs support and no reaponse as well...
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P
Punit Ruparel
Jan 26, 2022
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Refind

MMT is not refunding my Money against hotel booking done with them but due to medical emergency i was not able to travel after proving all the asked documents they are denying the refund....
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S
Srivya
from Bengaluru, Karnataka
Jan 26, 2022
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Deducted Rs.2020 with no bookings & No Response even after several Calls

I did a booking on 07th Jan ‘21 from Bangalore to Ujjain. At first they deducted the amount Rs.2020 but showed as ‘cancelled ticket’ and when we contacted them, they replied as they would refund the whole amount within 5-7 working days. It’s been more 20 days but still they haven’t refunded the amount yet. And No IVR calls then connect for a talk with their representatives. Kindly take an action to refund my brother’s amount as...
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A
Adhyayan Sethi
from Noida, Uttar Pradesh
Jan 26, 2022
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Refund for Booking ID - NF20198306847582

Dear Sir/Madam,

I am looking for your support in getting a refund from AirIndia/MMT. As per my observations, the two have colluded and frauded me of INR 5, 016. I had booked a flight through MMT (on 9th Apr'21, CITI Transaction ID : [protected]), here are the booking related details -
Booking ID - NF[protected] (e-ticket attached)
Travel Date - 20th April'21 (6:55 am departure)
Sector - Kolkata to Delhibr...
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H
hindheeya
from Mumbai, Maharashtra
Jan 26, 2022
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MakeMyTrip Account debited twice during online flight ticket booking

I had booked my flight tickets (Chennai to Mumbai) on 23/1/2022 for Rs 1, 820. Please find my makemytrip booking no. for your reference - NF7TLOE87CN4OCO53318. However, after the transaction was completed the amount got debited from my bank account twice. I have attached the screenshots of bank account and make my trip account. I have been trying to contact makemytrip customer care for 3 days but there does not seem to be a customer care...
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M
Manthan Jayswal
from Mumbai, Maharashtra
Jan 26, 2022
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Ignorance of Customer Query and Partial refund for non operational flight

Booking Id - NF[protected]
With regards to my Go First flight from Ahdbto Goa getting non operational airlines had refunded Rs6196 to my MMT wallet. To which MMt refunded onky Ra 5096 and deducted 1100 for a flight that had become non operational.
A guy from call center committed me full refund and assured of 1100 will be refunded back to me within 48 hours which is still not done.
Its been 15 days that i have been...
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H
Harshgupta0610
Jan 25, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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Money deducted but no refund or confirmation

I made a transaction through PhonePe of 16540 on 24 th jan 9-25 pm mobey deducted but no response from MakeMyTrip plz help me get full refund!
Plz see the transaction below...
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S
Shodhan Shetty
from Thane, Maharashtra
Jan 25, 2022
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Partial Refund done

Hi,

I'd booked a return flight from Mumbai to Dubai and back for Mar'21 through MMT.
(Booking ID: NN7RM386U940YY0C5237).

I was informed by MMT saying that airline has cancelled my booking for one way and have done the refund. However they have done only partial refund instead of full refund as it is initiated by airline. I've done approx payment of Rs 38500 while booking, however have been refunded only...
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M
Mahesh jamre
Jan 25, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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About refund train ticket

Address:Indore MP

Booking id NT[protected]
IRCTC PNR [protected]...
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A
Adithya Gopan
from Kottayam, Kerala
Jan 25, 2022
Feb 20, 2022
This thread was updated on Feb 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not credited even after 7 days.

I had booked a room for the weekend (22 January 2022 to 23 January 2022)and cancelled the booking on sixteenth January 2022.According to the cancellation policy, I am supposed to get a full refund of Rs.4430.I haven't received the refund as of Twenty fifth of January 2022 but the app is showing that the refund is credited.

The money has not been credited to my account yet. I am attaching my bank statement herewith. I hope...
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2
246nitin
from Pune, Maharashtra
Jan 25, 2022
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Refund of booking no NF2CDGVNYKOBLZB84166

My refund funds are not showing in my wallet kindly update for same booking id NF2CDGVNYKOBLZB84166 in name of
Nitin Rajendra raut, in your net page refund status is showing such like (₹ 10, 486 has been processed in MakeMyTrip Wallet o[censored]ser [protected]@hotmail.com.
Wallet money reflects instantly. Any promotional discount is subject to conditions.)
But my wallet balance is 0 from last 6 working days, kindly update...
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D
Deeprag Rana
Jan 24, 2022
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Only partial Refund provided

Dear Sir/Madam,
I had booked 7 tickets from Delhi to Port Blair and back through MakeMyTrip with Booking ID-NF[protected] for a amount of INR 101089/-. Due to COVID the Airline cancelled the flights and the bookings were cancelled accordingly. After following up with the airlines, they refunded to the MMT sum of INR 97659/- whereas MMT refunded me only INR 54749/-
Even after multiple mail and calls, I have not received any...
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A
Alford
Jan 24, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Refund mmt

I had booking thru make my trip In 2020 for travel dates in May 2020 but due to Covid n lockdown we couldn’t travel. I requested make my trip for a refund but they have given me a credit note of 24 months. It’s been 24 months n can’t see the possibility to travel . Mauritius hasn’t opened and my kids are r vaccinated. The ticket cost is 187000. Why can’t they just refund us the amt . We have financial crisis n kids are still young...
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R
Raksha2461
Jan 24, 2022
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Not providing refund

I booked tickets from Bangalore to bhubaneswar and back to Bangalore got Jan 23 to travel to Puri Jagannath temple and paid rs 13746. I used make my trip and booked Air Asia flights. But due to COVID restrictions, Puri Jagannath temple got closed for the month of January. I cancelled my tickets with air Asia and they promised me half refund. I have attached the amount in sent by the airline. But make my trip is withholding this amount. Please...
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B
Basha34
Jan 24, 2022
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Bus Cancelled but amount not refunded

Dear Sir,
I Booked bus ticket from Guntur To Tirucharapalli journet date as on[protected], Bus Operator bus cancelled as on[protected], i cancelled ticket with remark of bus cancelled .
My Request for Bus Cancelled by the Operator is submitted as on[protected]

Booking ID#NU[protected]
Reference PNR#D6H7Y7ZS
Rs.2003/-

Thank you
Ch Akbar Basha
[protected]...
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O
Oka
Jan 24, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
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Refund not received against cancelation

I have canceled 2 flight bookings both of Indigo airlines made through MakeMyTrip.com
Pune to Chennai: Booking ID - NF25B7DZNZVKD2060728 (current status: refund of INR 6708 transferred to wallet on 31st Dec 2021)

and
Chennai to Pune: Booking ID - NF2RDML94ICCOH8P3930 (current status: refund of INR 4278 transferred to wallet on 31st Dec 2021)

No amount is seen in the wallet (INR 0).
I have...
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V
Vinay Bisen
Jan 24, 2022
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Change my review on a Hotel I Stayed in

Address:Bharat Mata Chowk, Sai Sanjivani Hospit
Website:makemytrip.com

Hi!
I has done a booking for Sterling Kanha Resort with booking reference number NH[protected].
I posted my review on MMT but accidently gave 2 stars which I wasn't to change and I also want to change my review.
There is no option to do so, hence I request you to allow me to edit my review....
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A
anshusharma1983
from Delhi, Delhi
Jan 23, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Refund not processed. Booking ID: NN2112756593096

Booked a fully refundable flight with booking ID: NN[protected] on 13th Nov. Cancelled the flight on 8th Jan. The refund has not been processed, the makemytrip customer care is not providing any useful help, and the website keeps showing that the refund is under process....
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Y
yashpss
from Jaipur, Rajasthan
Jan 23, 2022
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Refund status of cancelled bus booking

The bus ticket booking (Booking ID#NU[protected]) (Reference PNR#27V8B2FQ) was made on 18th Jan 2022 to travel from Gurgaon to Jaipur. The bus operator Delhi Heart Vikas travels was contacted by me to know the whereabouts of bus, he informed me due to limited passangers they have cancelled the bus and they can tranfer me to another bus of Non AC category. inspite of my booking made in an AC bus. I filed a complaint with MTT India regarding...
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