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MakeMyTrip India Complaints & Reviews

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Last updated May 14, 2024
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MakeMyTrip India reviews & complaints page 86

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B
Basha34
Jan 24, 2022
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Bus Cancelled but amount not refunded

Dear Sir,
I Booked bus ticket from Guntur To Tirucharapalli journet date as on[protected], Bus Operator bus cancelled as on[protected], i cancelled ticket with remark of bus cancelled .
My Request for Bus Cancelled by the Operator is submitted as on[protected]

Booking ID#NU[protected]
Reference PNR#D6H7Y7ZS
Rs.2003/-

Thank you
Ch Akbar Basha
[protected]...
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O
Oka
Jan 24, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
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Refund not received against cancelation

I have canceled 2 flight bookings both of Indigo airlines made through MakeMyTrip.com
Pune to Chennai: Booking ID - NF25B7DZNZVKD2060728 (current status: refund of INR 6708 transferred to wallet on 31st Dec 2021)

and
Chennai to Pune: Booking ID - NF2RDML94ICCOH8P3930 (current status: refund of INR 4278 transferred to wallet on 31st Dec 2021)

No amount is seen in the wallet (INR 0).
I have...
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V
Vinay Bisen
Jan 24, 2022
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Change my review on a Hotel I Stayed in

Address:Bharat Mata Chowk, Sai Sanjivani Hospit
Website:makemytrip.com

Hi!
I has done a booking for Sterling Kanha Resort with booking reference number NH[protected].
I posted my review on MMT but accidently gave 2 stars which I wasn't to change and I also want to change my review.
There is no option to do so, hence I request you to allow me to edit my review....
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A
anshusharma1983
from Delhi, Delhi
Jan 23, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Refund not processed. Booking ID: NN2112756593096

Booked a fully refundable flight with booking ID: NN[protected] on 13th Nov. Cancelled the flight on 8th Jan. The refund has not been processed, the makemytrip customer care is not providing any useful help, and the website keeps showing that the refund is under process....
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Y
yashpss
from Jaipur, Rajasthan
Jan 23, 2022
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Refund status of cancelled bus booking

The bus ticket booking (Booking ID#NU[protected]) (Reference PNR#27V8B2FQ) was made on 18th Jan 2022 to travel from Gurgaon to Jaipur. The bus operator Delhi Heart Vikas travels was contacted by me to know the whereabouts of bus, he informed me due to limited passangers they have cancelled the bus and they can tranfer me to another bus of Non AC category. inspite of my booking made in an AC bus. I filed a complaint with MTT India regarding...
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H
Hit.sid88
Jan 23, 2022
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Air flight cancellation

Address:447 honeypotlane , London HA71JJ

Hello

Complaint against make my trip

I am UK resident and I have booked flight tickets over the phone (recorded line), where no disclaimers or disclosure have been given and neither I have been advised to visit the website to check any further T&C’s.

Booking id: IN1B[protected]

22 jan 2021. LHR-DEL AT 12:15
Return
21 feb 2021 DEL-LHR AT 4:15
(2 adults...
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Address:MAKEMYTRIP IND PVT LTD DLF BUILDING NO.5 TOWER B DLF CYBER CITY DLF PHASE 2 SECTOR 25 GURUGRAM HARYANA

I and my husband had booked the Dubai package in the month of November worth 179000/-. We were asked to test for covid twice before departure, 48hrs before, and 6hrs before. Our flight was on 09/01/2022 at 7.50 am. We tested negative 48 hrs before but I tested positive at Mumbai airport due to which I was denied to board on flight and institutional quarantined. We requested 'Make my trip' company to reschedule the tour when everything gets...
+4 photos
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D
Dimitry Kulakov
Jan 22, 2022
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Cancellation refund issue

My flight Goa-Delhi 12 Jan, I5-776 (Booking ID: NF2V4720FNJ4ME4L6807) was cancelled by Air Asia and the the payment was returned to the agency (MakeMyTrip India) and ₹ 23, 631 has been processed in MakeMyTrip Wallet o[censored]ser [protected]@yandex.ru
But my wallet is not reflecting this refund neither this amount was returned to my bank account.
I want my money to be returned on my wallet or my bank account....
+2 photos
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S
sushil badayak
from pune, Maharashtra
Jan 22, 2022
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Refund for airline cancelled ticket

Address:pune

Hi Sir
i had made a return trip booking thru makemytrip on gofirst airline for PNQ-DEL and return from DEL-PNQ. due to the PUNE airport closed for renovation the outward flight from PUNE-DEL has got cancelled.
after followups from the airline the refund has been sucessfully done to your website on our behalf but on the makemytrip website under my trips tab the PNQ-DEL sector doesnt show at all.
please kindly refund my...
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V
vibhor-sri
Jan 22, 2022
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Cab booking, driver never arrived

Hi, I had a booking for a cab from New delhi. The driver never arrived and the details were not updated in the booking so couldn't contact driver. It still shows status as waiting. Booking Ref number is [NC[protected]] . The amount paid to makemytrip I need the refund. Please help with the same....
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A
anup.g13
from Bengaluru, Karnataka
Jan 22, 2022
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Bus cancelled in middle of the night, stranded in a isolated location without any response

Website:www.makemytrip.com

Booking ID#NU[protected] | Reference PNR#27RT82AX

Bus: Manali to Amritsar
Boarding point & time: Manali, 8:00PM
New boarding point & time: 12:00AM at midnight, Was asked to travel to Patlikuhal, 17KMS away from Manali
Bus arrived: No
Response from Bus operator on any numbers: No, not even one call was answered
Response from MMT: No, refund request close without resolution
Current...
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V
vikas pawar
from Mumbai, Maharashtra
Jan 22, 2022
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Refund Amount (MMT Deducted false charges)

I have booked two flights from Pune Nagpur 30 Jan, 6E-6745 and Nagpur Pune 26 Feb, 6E-241 but flights are canceled by the airline.

Now when I ask for a refund MakeMyTrip is deducting "MMT Convenience Fee 897 Rs" and "Donation Amount 10 Rs" for each flight.

And I don't see any way to contact them as they have no option available to contact them for any query.

But when I am not responsible for any...
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V
vaishalichoudhary
from Meerut, Uttar Pradesh
Jan 22, 2022
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They not Refunded my Money

We have booked a trip from Gurgaon to udaipur on 27 jan, due to some reasons it has been failed, but my money not refunded till now, Their app is ### no use at all, their CUSTOMER care worst, i tried to reach them out by CUSTOMER care number by their by default calling option worst there no option to connect with human so we can tell them what issue we have, this worst brand and app i use ever, i need my money asap. see the attached screenshot,...
+1 photos
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P
Perdita
from Imphal, Manipur
Jan 22, 2022
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Refund not shown in MMT wallet

I have cancelled two flight bookings through mmt last month and I’ve been informed that the refund will be processed through MMT wallet but it doesn’t seem to show in my wallet. Please help....
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H
Harshadmv
from Vadodara, Gujarat
Jan 22, 2022
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Not able to contact real customer care executive

All the make my trip customer care number are automated answering machine. It is just redirecting to my trip section of app. I am having query for refund of my trip, but not able to contact customer care executive....
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P
Phursang Sherpa
Jan 21, 2022
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Refund of cancellation not credited to bank account

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

Dear Sir, I, Phursang Sherpa(PNR No RJN3UE) and Tika Lamu sherpa(PNR no RJN3UE) had booked the flight from bangalore to bagdora airport dated flight spicejet (SG-327) on 14th jan 2022 and later cancelled the ticket after which
I received the cash in my make my trip wallet from which I withdrew back to my previous payment mode but til date no refund amount is credited to my bank. For your reference, the below mentioned is my booking...
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K
Kapil Awal
Jan 21, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Refund and exhorbitant charges

I had booked two tickets in October, 2021 through MMT, India.
One for myself and one for my mother.
PNR Numbers are ELXLKA and MVRUSB
I was supposed to fly back from Chicago to Delhi on 8th February, 2022 and my mother was scheduled to fly on 27th April.
Because of her age and health issues I got her ticket preponed to 8th Feb in on 17th December, 2021 for which I paid Rs 19817 incl the shifting charges and change...
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_anjani_
Jan 21, 2022
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Make my trip

I booked my flight from Mumbai to Ranchi with indigo on 3rd jan 2022 and cancelled my flight ticket make my trip sent message that the amount is refunded and processed on 5th of jan and refunded amount is returned to make my trip wallet but there is no amount showing in my wallet its 0rs .Where my amount has gone? please help me to get my refunded amount.
Booking ID-
NF7K7ALD94CT9QIV0975
Mobile no.login - [protected]br...
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R
Rajkumar Palaniyappan
Jan 21, 2022
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No response for refund request from Makemytrip

Address:Hyderabad

We raised a refund request on 14 Dec 2020. From MakeMyTrip, there is no response. They are ignoring my emails. We called many times. Still no response from them.

They are cheating!...
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V
vatsalaa
from Lucknow, Uttar Pradesh
Jan 20, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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MMT Refund

Address:Lucknow

Booking Id : NL[protected]

I am writing to inform you about my dissatisfaction of five day tour

30 nov 21, we started our tour . As I was quite impressed by the description of MMT tour voucher. I wished to had a delightful honeymoon.

However my honeymoon was shattered and spoiled by number of problems and consequently your management did live up with claim.

Due to chaos made...
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