MakeMyTrip India Complaints & Reviews

I booked my flight from lucknow to hyderabad on for 21st of November but the flight was canceled by the airline now I applied for refund and its been almost 20 days still haven’t received the refund, it shows processed on the refund page, if its not possible to transfer it to my orginal payment method at least transfer it to the mmt wallet...

Hi Team,

I have booked flights for Mumbai to Port Blair and also from Port Blair to Mumbai using MakeMyTrip.After booking, I also did Web check-in but while making payment using UPI my transaction got stuck but money has been debited from my account.
I need a confirmation email regarding my web check-in, as money is already debited from my account, or give a refund so that I can again do a web check-in for my booked...

My train tickets got cancelled by IRCTC and my IRCTC account shows that the refund was initiated on the very next day and to receive it contact your agent. When I checked my bank account details the amount was never received. There are no appropriate helpline numbers or email id or any sort of customer care services which is making really difficult to contact them....

I booked tickets for 2 and the confirmation number was LHZGQT.
I cancelled the ticket on 18.10.2021, as the flight time was changed.

As per air India express I was entitled for full refund and they refunded the amount to make my trip.

But make my trip replied that I am not entitle for any refund.

Air India express reply is attached....

I booked hotel on 3rd December, I canceled hotel, but I didn’t get any refund amount. Please send my refund otherwise I will file complaint on consumer court....

Sir
Today I gone for ticket booking at make my trip .My amount of rs 2216.40 got deducted without any ticket being booked.pls do the needful to refund the above mentioned amount as soon as possible.pls
sending copy of sms regarding deduction
VPA "[protected].[protected]@indus" linked to A/C No."XXXXXX6544" is Dr with INR.2216.40 by VPA "makemytrip.[protected]@indus, Ref.[protected] IndusInd Bank...

We have booked Air tickets for Guwahati-Kolkata by Air India Flight No.AI 775 Travel Date 23rd April 2020 Make My Trip Booking ID: NF[protected] and PNR: HVT6H. The Flight didn't operated due to lock down in Pandemic period and we have asked Airline to Cancel the tickets and refund us full amount along with Taxes as we don't have any plans to Travel in near future due to Pandemic situation. The Airline have accepted our request on 6th...

My bus got cancelled and I even cancelled the ticket on application. It was written on app that refund will be done in 3-7 days however, it has been 20 days I have not received my refund....

Hello,

I am writing a complaint for the unpleasant experiences I and my wife had with travelogue during my recent honeymoon tour to kerala booked via make my trip.

To start with we were unable to cover Tata Tea Museum in Munnar and Periyar Lake in Thekkady for which I need a compensation.

In Munnar on the day of our visit to Tata Tea Museum, the driver was constantly advising us to take the Jeep...

An amount of Rs 2541 has been deducted from bank account on 9th Dec 2021 around 6:40 PM (evening) during booking a bus ticket for 3 person (Koraput to Bhubaneswar ) but no ticket was generated. My phone number is [protected]. I Need refund. Please do it asap. I try to connect with your customer care number. But they have not received my call....

An amount of Rs 2541 has been deducted from bank account on 9th Dec 2021 around 6:40 PM (evening) during booking a bus ticket for 3 person (Koraput to Bhubaneswar ) but no ticket was generated. I Need refund. Please do it asap. I try to connect with your customer care number. But they have not received my call....

I booked a flight ticket in MakeMyTrip and payment through phonepe is successful but ticket not confirmed and money also debited and not refunded...

Dear sir,
Good night, and I am sorry to disturb you at 11.41pm but due to some unavoidable circumstances writting this mail actually I have booked a bus from Sultanpur to Delhi on 08.0.12.2021at 9.30.pm and I' am waiting at Sultanpur pickup point when bus is late by 1.30 hours from its departure time.

I contect to bus operator RS Yadav on mobile number provided at my ticket,

Unfortunately he told me...

मेरे द्वारा 08/12/2021 को होटल शिवम जो की दिल्ली में है, बुक किया गया था, 2 नाईट के लिए । हम तीन लोगो को 1 ही छोटे से रूम में शिफ्ट कर दिया गया, जिसमे 3rd पर्सन के लिए बेड को नीचे बाथरूम के...

I booked Hotel Shivam which is located in Delhi on 08/12/2021 for 2 nights. We three people were shifted to a small room, in which the bed for the 3rd person was put down near the bathroom, due to a very small room, our luggage is not coming in the room, the bed sheets are very dirty and the bathroom The lock of the room is also bad, I have made a video of this whole room, make my trip refund me my money, otherwise I will file a case in the...

I have tried to book a flight from Thiruvanathapuram to Chennai for the 9th of December 2021 on 7th December by an Indigo flight departing at 1900 hrs through their website as their app was not working properly. The process went through and my account got debited for Rs 5, 034.00 but in the next step the page went back to the previous page with out booking confirmation. I checked on the app and there was no booking available nor any reference....

Hi, I had booked to and from flight Belgaum to jodhpur.
Below are the details
1. Belgaum to Jodhpur : 14th Dec 2021
2. Jodhpur to Belgaum : 21st Dec 2021
But tragically on 20th Nov 2021 my brother in law passed away at young age. My sister whose husband passed away was also suppose to travel in the above mentioned flights. Because of this tragedy our travels plans were cancelled. Hence i wanted to call Make my...

I booked the two ticket of imagica for 7 December 2020. But I didn't get the tickets and the amount for that same was deducted from my account. I had directly called the customer care executive they said the amount will be given back within 72 hours. but right now its been almost 5-6 days but amount has not been refunded.and call is not been able to reach customer care executive. So please help...

I booked my flight to Toronto from New Delhi in July, flight was scheduled on 15 December via London . While booking it was not mentioned anywhere on make my trip app that Indian passport holders cannot travel beyond London and there was flight time change when I was contacted by make my trip to confirm another flight timing through same route and again it was not informed that I cannot travel through that flight to Toronto. On 3rd December...

Dear Sir/Madam, almost 3 years back, I had booked the jet airways flight (Return) from Bangalore to Amsterdam (Booking Id: NN[protected] and PNR XURTQH). My Travel date for Bangalore to Amsterdam flight was 18-April-2019 and Amsterdam to Bangalore Flight was 3-May-2019. Since Jet Airways suddenly canceled all the international flights during this time due to a financial crisis, I had to cancel my flight booking which was done via the MakeMyTrip...