MakeMyTrip India Complaints & Reviews

Hi,
I have cancelled 3 train tickets in Oct, Nov/21 however, refund is not received yet. Not getting any reply even after repeated reminders...

I booked my flight on December 3rd for jabalpur to Hyderabad for 4th January 2022. I chose the payment mode to be from my debit card. I entered the details and entered the OTP that I received on my mobile number. It took a little time to process and the amount got debited. But when I got redirected from the payment gateway to MMT MYTRIPs section, it said BOOKING FAILED. Book Again!

Due to MMTs Error, amount got debited from...

Me and my husband has checked in ravine hotel, mahableshwar for our 1st marriage anniversary. We have booked the room in the name of karan krishnani, booking number - NH[protected].

We have booked through mmt valley view room. After checkin we got the room which has partial valley view. Upon complaining about the same the receptionist from ravine hotel said the valley view room is termed as valley plus room and that room...

I booked a cab from New Delhi CR Park to New Delhi airport on 22nd Nov. The cab never came. The driver didn’t answer my call. I had to book an Uber and luckily I got one around 3 AM. Now The trip is showing as completed. MMT helpline doesn’t have any help to be provided for the completed trips....

I have requested (request ID[protected] for a schedule change on November 27 for my sons (Adhith Pillai) return trip from Bangalore to London that was cancelled by the airline (British Airways). I was informed that someone will contact me with in 24 - 48 hours to assist with my request.

I am disappointed to inform that till date there has been no response from your side despite repeat reminders. It is also near to...

Not give my mony...

I have booked a cab from MMT on dated 04-Dec-2021 3 AM under booking id NC[protected] from Noida to Nainital and return cab was also schedule on 6-Dec-2021 3PM under booking id NC[protected] from Nainital to noida. But the cab did not came today for pickup(NC[protected] ). Driver did not picked the call as well. On 04-Dec-2021 03:15 AM I called the customer service and he said that driver is coming in 20 minutes. After waiting 20...

This is in reference to the booking done having Booking Id -NH[protected].
I have booked my stay at Pal Heights, Bhubaneswar from Sat, 04dec, 2021 to Mon, 06 2021 at Pal Heights, Bhubaneswar. But due to Cyclone red alert at Bhubaneswar as per Government of Odisha guidelines. I won't be able to check -into the hotel. And the hotel is not ready to initiate cancellation and refund the amount from their side.

Please consider...

Dear sir,
I have booked bus ticket from Chhindwara to Balaghat (Adishakti Travels) on 14th November 2021 and due to bus cancelled I have cancelled the ticket same day I called MMT customer care many times and got similar reply every time that someone from the MMT will get in touch with you in 24 hrs and nobody called from their site and still I have not received my refund of INR 1156/- Pls help me to get this resolved.
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Air Asia has sent a mail that they have processed a refund against booking in PNR: Y5REYG for Rs. 2, 128 (Rohini and 3 Others) and they said it will reflect in my Bank in 7-10 days (SBI). Still it has not come. They have mentioned that I have to approach MakeMyTrip, if I have booked through Travel agent Portal. Adisheshan, [protected], [protected]@gmail.com...

Go Air has sent a mail that they have processed a refund against booking #1 in PNR: 08N49J for Rs. 3, 492 (Rohini and 3 Others) and against booking # 2
in PNR: BFQUHB for Rs. 1, 481 (Rajeshwari B) totaling to Rs. 4, 973 and they said it will reflect in my Bank in 7-10 days(SBI). Still it has not come. They have mentioned that I have to approach MakeMyTrip, if I have booked through Travel agent Portal. Adisheshan, [protected], [protected]@gmail.com...

The bus ticket number is not provided in bus ticket and also in makemytrip app on time. So we are not travel the bus. The bus operator not answered properly. My money 800rs lost. Please take any action to refund my money....

I had book bus ticket for vadodara to Bhavnagar 25 Nov 2021 Boarding at1:50 AM.

My Bus Booking ID is NU[protected]

When Bus was not arrive then i call bus operator number. He said that there is no bus on that time. When i provided detail he said that your bus booking is at not 1:30 PM, it is 10:30 PM. I say that in my ticket it show that 1:50 am. But he said that contact where you booked ticket.
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I have booked a return flight from:
Nov 3rd, 2021 :Toronto -London- Delhi
Dec 6th, 2021 :Delhi-London- TorontoPNR : MVGRGM
E-ticket no: 001-[protected]
I have spoken to British Airways and American Airlines regarding the status of the return flight from Delhi to London. The status for the return flight from London to Toronto is confirmed.
I am super stressed about how it is going to work out.I have not received any...

The amount got deducted from my account and the ticket wasn't booked!
I tried calling them but I always reach an automated call which doesn't have the option to raise such an issue!

Where and whom can I complaint to get back my money!
This is absolutely not right! Can't find a customer care on the app either.

Please help me....

Travel Bus name :- Wayfare
From Shirdhi - To Hyderabad
DOJ 28-Nov-21
Booking Id:- NU[protected]

Timely service is the essence of bus services. Any delay by the service provider can have far-reaching consequences including delay in reaching the destination, missing an important event, amongst others. It is the duty of the transporter to start from the destination in time to avoid delay.
I travelled...

Hi There,

I bought a return ticket through MMT London-Delhi-Indore, with Lost/Delay baggage insurance at the time of purchasing the ticket.

While going back to London my airline lost my baggage on 26th Nov. I contacted MMT and informed them about missing baggage. On which they asked me to send them a letter from Airline which confirms the baggage is missing. I submitted a letter via reference no.[protected]...

I booked a flight from Ahmedabad and ahmedabad to Goa which got cancelled. On my profile refund status says “refund transferred to wallet: Rs 11299” and it says “you can chose to transfer the refund from Wallet” but when I go to wallet money it is 0.

There is no money in my wallet. How is this possible. Where is my refund ??...

Hello i booked tickets through phone pay switch my payment has been debited but no information about my tickets pls help me my traveller info azhar uddin contact [protected]email [protected]@gmail.com...

I had booked flight from Jammu to New delhi(PNR - H5RNJ) on[protected] for travel on[protected]. The flight details were shared as usual on mail and whatsapp.
We reached jammu on[protected] via spicejet flight booked through makemytrip for onward journey to Katra. For returning from Katra to Jammu we had booked train ticket(refer attached ticket) for travel on[protected] and our flight from jammu to Delhi was scheduled to depart at...