[Resolved]  Make My Trip India — Refund amount

Dear sir /madam

i am writing this letter to enquire about the refund status of indigo flight .( NN[protected] and NN[protected]. the flight was canceled by airlines on 6th may 2021 and 13 may 2021.i talked with the indigo airline customer care and hence the cancellation was confirmed and the initiation of refund process was started on the same day .however, i have not yet received the amount(23, 462 for NN[protected] and 2, 381 for NF[protected] ) on my m.m.t wallet . it shows 0 money. i contacted customer care and they have said to contact you as they have already refunded the amount to you .i have been trying to contact make my trip for more than one month. but they don't show any response towards my mail and call. multiple attempts to register complain with customer care all is waste. make my trip has given 3rd class service. highly disappointed with @make my trip for doing this .if this situation continues, then i will not be able to continue further. solved my problems and call me in this no. [protected].
i have attached documents for reference. so kindly do the needful as soon as possible.
thanking you,
with regards.
d. samaddar