[Resolved]  Make My Trip — Not providing customised package as per their promise

Address:

Mumbai City, Maharashtra

I wanted to book a customised package for Singapore and other destination for which i contacted Make my trip in the 3rd week (approx date) of August. My case was taken up by their advisor Ms. Megha Biswas and i was assured that i will get the itenary by the same day in the evening. Even after repeatative follow ups via social media make my trip did not make an effort to work on my query. Later this case was taken up by other advisor Mr. Anuj srivastav but it was the same case here. he did submit an itenary to me but it was incorrect. I requested for correction but the delivery timelines were not met. Due to this delay the i have to pay more for the airline cost and the hotels which i wanted to book are unavialable. I request you to take the needful action as this process as wasted my time and money.