Make My Trip — Not refunding

Sayoni Laha

from Nellore, Andhra Pradesh

Address:	Make my trip
Website:	Make my trip

My one is k5qdfl and my travel date was 23rd may and flight got cancel by airlines on april 1st week.in that case i have requested airlines for refund and they have refunded my amount from credit shell to make my trip to transfer it to my original payment mode. But make my trip is continuing denying that they have not get any refund. Where as spice jet finally said that they have refunded on 5th may and amount should reflect within 48 hr and take this as final announcement that mean make my trip is not refunding. Some time saying airlines have refunded as credit voucher. Sometime did not get refund. Calling every 3-4 days and everyday saying something new. Have recorded all conversation with mmt. I have all mail which i got from spicejet.

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MakeMyTrip India customer support has been notified about the posted complaint.

May 22, 2020

Updated by Sayoni Laha My amount is 26300 and make my trip should refund it. Airlines has refunded so they don't have any write to keep my money. They should solve my prob except escaping. They should contract airlines regarding refund if they have not get it yet. Totally they got amount but they are getting with us. Trying to convince us some how to keep our money to their wallet.