[Resolved] Make My Trip — refund my money | |||
Made a ticket to and fro from indigo via make my trip by mistake computer picked up both ways for my family...in which i was supposed to go alone from delhi to raipur, requested the airline with in 3 minutes to indigo on which they refunded my money inr 8769 and provided me he code to speak to customer care at make my trip and also requested for 7 working days to get the money refunded. Well the refund never happened. I called up make my trip and a lady called pratibha attended the call and initially told me for a fine of 300 per person when i softly told that is not in rules she finally agreed to refund but again gave me a tome duration of 6+2 days when i requested to talk to her supervisor and manager she let me hold saying they all are busy... Bust for more than 30 minutes thats absurd.. I dont know why make my trip takes so much of time to refund my own money after their commission settled. Well its 58 minutes now.. Was this information helpful? | |||
Jan 26, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 MakeMyTrip India Customer Care's response Dear chefneel We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - Booking id or E-mail id/mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||
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