[Resolved] Make My Trip — refund not received for cancelled flight | |||
I made a booking through make my trip website on a jet airways flight. My pnr number is qwhnat. I had booked under zero cancellation policy. On 21 march 2029 i cancelled my round trip delhi mumbai delhi. I was promised that i will receive my refund within 7 working days. But now i am told that i will receive my payment only after the airline refunds them the amount. What is the use of zero cancellation policy if mmt is not responsible for my refund. Was this information helpful? | |||
May 26, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 MakeMyTrip India Customer Care's response Dear Deepali, Regret the inconvenience ! We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Your public complaint does not show:-
1. Full eticket for PNR qwhnat ;
2. Relevant communication and a promise related to the 21 March 2019 cancellation.
3. The possible fraudlent reply, if it was got by you.
The valid PNR qwhnat does not exist anywhere.
You can not ask the question regarding marketing of the other entity "What is the use of zero cancellation policy?".
On 17 April 2019 Jet airways air carrier suspended the flight operations.
If you need the compensation / refund, it is in your interets to hire a legal professional for charge as soon as posisble
in order to initiate a legal, may be a lengthy, procedure for the compensation.
Such legal effective assistance can cost from Rs 8000, not less.
There are no diffrent legal ways for getting the refund for such situation passenger.
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents email to
aryan @ vivaldi.net
/delete spaces above/