Make My Trip — train cancellation /refund

Address:	MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India, 122002
Website:	www.makemytrip.com

Hi all, i booked a train ticket which is a waiting list and train schedules by 11.30pm night. And i got confrmation from irctc ticket partial confirmed like mb and wl1. With that any way i cannot travel thought if cancelling. Make my trip only u can call and cancel when chart prepared. But till 10 click i tried but customer care working hours 9am to 6pm. Chat support i tried no one picked the ticket and more over after a day pick ticket. Next day when i called they said with in 4hr train depature we need to cancel. Due to their cc and chta support i was not able to cancel. If i would have done in irctc i would have cancelled same day after getting message and wl and tdr i would have got refund.
Now i shared all the proofs to make mytrip not got proeper response how many times i called, issue not resolved and worst customer service i ever seen. Don't trust this type of apps, they really worse then ever.