Makemyhobby.com — Item is missing in the delivery, but they are not answering.

Address:

P.O. Box: 1374, Humayun Nagar P.O., Hyderabad, Andhra Pradesh, India - 500028

Order ID: #345060
Order Date: 27/06/2021

Hi,
They didn't send "Widow Tetra" fish, the product is missing!
I have received my order by speed post. But there is no "Widow Tetra" fish. only plants are inside the package. Where are my fishes? It was mentioned that "Store credit issued for Rotala Rotundifolia, Pink SKU: 15-10A-260 x 12pcs. Could not dispatch due to quality issue.", but nothing was mentioned about the widow tetra fish which I have ordered and it was missing the package. Please return my money for this missing plant and fish, I want the refund, not the credits to purchase further. Please answer me. I am really disappointed. :((

Please Reply to me.
I keep texting in their Contact Us form or chat Live Help service online and also tried MMH Help Desk but no use.

Help me!