Makemyhobby.com — Plants ordered three weeks ago

Address:

Hyderabad, Andhra Pradesh, 500028

I paid for my order exactly on 1st of june and it's more than three weeks, they haven't ship my item till date.
They don't have any reliable mode of communication as well and not able to contact them.
Fooling the people around

My order id:116579
Seller address: p. O. Box # 1374, huyamun nagar p. O., hyderabad - 500028
Mob for whatsapp cntct:[protected]

Their account detail:
Account name: make my hobby
Account number (For neft/imps): [protected]
Ifsc code: corp0000623
Account type: current
Bank name: corporation bank
Branch name: secunderabad-tarnaka (If not available please use hyderabad-tarnaka as branch)

There are lots of complaints on them still why that site haven't brought down?
My orders worth of 650.