[Resolved]  Makemyhobby.com — Not received the product & unethical behaviour.

Address:Hyderabad, Andhra Pradesh, 500028
Website:makemyhobby.com

Https://makemyhobby.com is a online shopping portal for pet supplies. Had ordered a aquarium air pump along with a pair of loaches. The order was
placed on 17th of July 2016. Estimated Shipping span was 12 working days as per them. Its been almost a month I haven't received my products neither the amount which I paid nor any reply from them. Even tried to contact though email but its of no use.
Kindly Help me out from this. I just need my money back which I paid. I have uploaded a copy of the receipt of booking and the payment as well. Any more details required please let me know.

https://makemyhobby.com/
P.O. Box No.1374, Humayun Nagar P.O., Hyderabad - 500 028 INDIA

E Mail conversation

Make My Hobby (do not reply)
To [protected]@yahoo.com Jul 31 at 6:59 PM
Dear Keshavan,

We apologies for delay.

Due to outgoing mail server issue associated largely with gmail and
yahoo accounts. Emails were not getting delivered and now we hope issue
is resolved, please confirm if you received this email.

Your order will be processed this week and you will get most likely by
weekend.

Note: Do not reply to this email as it will be automatically deleted. Whenever you need to contact us, please use online Contact Us form or chat with our Live Help service operators online.

Thank you for choosing Make My Hobby.

With regards,

Sales Team
Make My Hobby
http://www.MakeMyHobby.com

On 29-Jul-16 12:09 PM, [protected]@yahoo.com wrote:
Order ID: #99638
Are you guy serious at all. Damn its the third time I am writing you and yet no reply from you.
Am I gonna receive anything from you or not? At least let me know.

Sender IP Address=49.128.160.66


Make My Hobby (do not reply)
To [protected]@yahoo.com Aug 4 at 11:38 AM
Dear Keshavan,

We apologies for delay. We will process your order coming week.

Note: Do not reply to this email as it will be automatically deleted. Whenever you need to contact us, please use online Contact Us form or chat with our Live Help service operators online.

Thank you for choosing Make My Hobby.

With regards,

Sales Team
Make My Hobby
http://www.MakeMyHobby.com

On 04-Aug-16 12:34 PM, [protected]@yahoo.com wrote:
Order ID: #99638

Kindly update with the delivery status.

Sender IP Address=49.128.160.66


Make My Hobby (do not reply)
To [protected]@yahoo.com Aug 9 at 10:07 PM
Dear Keshavan,

We would like to inform you that sales/logistics email server service
has been restored and shipping details will be sent to you shortly as
per shipping booking and scheduling, and any other order updates or query.

Note: Do not reply to this email as it will be automatically deleted. Whenever you need to contact us, please use online Contact Us form or chat with our Live Help service operators online.

Thank you for choosing Make My Hobby.

With regards,

Sales Team
Make My Hobby
http://www.MakeMyHobby.com

On 09-Aug-16 1:55 PM, [protected]@yahoo.com wrote:
Order ID: #99638

It's been more than 12 Working days, the time you need to ship the Package. Didn't receive anything yet. If this is the service you provide to your customers than CHUCK IT. Just refund the amount I paid.
The least you can do.
Guys please help me out here.

Sender IP Address=49.128.160.66

Contact Info:
P.O. Box # 1374,
Huyamun Nagar P.O.,
Hyderabad - 500 028
Telangana
India

WhatsApp Telephone
[protected]
+2 photos
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Mar 3, 2018
Complaint marked as Resolved 
Its been so long & not yet received my money
Makemyhobby.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Received dead plant paste instead of live ones and ordered a fish too which was not delivered. Very bad service. My order was processed after 2 weeks. No customer service what so ever, literally had ton beg them to reply to my queries, wasted a rs. 1000 on their mediocre service n products. They are very well aware of the time within which a plant will die still will provide an option to send via regular post and have dead products delivered. Kindly take action accordingly. My order no. was #221053. I dont think they will have the courtesy to refund my money i paid for the fish.
Super disappointed.

Worst site. I completed my payment fully but then didn't respond yet. Their whatsapp no. Is just for show. I have recieved my product 😔. Guys pls do report this site. Will help others to went off from this frauds...

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    P.O. Box: 1374, Humayun Nagar P.O., Hyderabad, Andhra Pradesh, India - 500028
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