[Resolved]  MakeMyTrip — Books wrong ticket

Address:110092
Website:www.makemytrip.com

Dear Sir,

I have to book my Flight Ticket from Delhi to Pune in Make my Trip.com Web site and search cheaper flight and when i got the cheaper flight and paid for the ticket price and got ticket from Indore to Pune because i don't know how it's change Delhi to Indore. I have to ask several time with Make my trip help line nos. and they are not considering my complaint and not refund my amount bec. i have lost my Rs. 7650.

Ticket Details:

Indore - Pune | Tue, 31 May 16, 12:40 hrs
One Stop Flight Departure Arrival
Refundable Fare Indore(IDR) Pune (PNQ)
IndiGo Duration: 2h 55m Tue, 31 May 16, 12:40 hrs Tue, 31 May 16, 15:35 hrs
6E-496 Cabin: Economy

Traveller Details


Passenger Names Type
Aditya Saxena Child
Sarika Saxena
Amit Saxena

Payment Details


Total Fare Rs. 14, 919
Discount Rs. 90.0
Convenience Fee Rs. 600


Total Amount Charged (rounded) Rs. 15, 429


Note: Any discount or promotional offer, if availed, has been adjusted in the Total Amount Charged.

Indigo 6E 496 - Indore ( IDR ) to Pune ( PNQ )
Travel Date - Tue, 31 May 16, 12:40 hrs
Sarika Saxena Rs. 4, 300 Rs. 643 Rs. 4, 943
(Cancellation charges) - Rs. 2, 550
Amit Saxena Rs. 4, 300 Rs. 643 Rs. 4, 943
(Cancellation charges) - Rs. 2, 550
Aditya Saxena Rs. 4, 300 Rs. 643 Rs. 4, 943
(Cancellation charges) - Rs. 2, 550
Total Cancellation Amount - Rs. 7, 650
Approximate Refund Amount Rs. 7, 089
Approximate Refund Amount (In words)SEVEN THOUSAND EIGHTY NINE ONLY (INR)
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Jan 29, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2016
MakeMyTrip India Customer Care's response
Dear Amit,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
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