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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, please be informed that according to the Airline's rules & regulation if a ticket is issued on one passenger's name, the same ticket cannot be utilized by other passenger. And we have found that you have already raised the cancellation request for one passengers on 4-Apr-15 and the refund of Inr 496 has been initiated from our end on 7-Apr-15. The same should reflect in your account as per your bank processing cycle towards the original form of payment.
Assuring you best of our services.
Team-MakeMyTrip Care