[Resolved] MakeMyTrip.com — Complaint about MMT | |||
When I entered in bus, I saw somebody already occupied my birth. I said sir its my birth, they said talk to the conductor, I asked conductor what is this sir it's my birth they said it's first come first server facility.After 30 min I saw another online guys they also facing same problem.Krishna Bus service. MakeMyTrip Bus Id: NU[protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused
In reference to your complaint, we have checked your case and found that your Birth was changed by the Bus vendor at the time of travel. Please be informed that we have already mentioned on the e-ticket sent to all passengers that Bus operator reserves the rights to change the seat number. MakeMyTrip does not hold any rights on this. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care