MakeMyTrip.com — Fraudulent reservation

Address:

Chennai, Tamil Nadu

I booked for a holiday from Chennai to Goa for 6 passengers through Make my trip.com on 10.3.2015 under booking reference IN1503B9S083342 for both Air ticket and accommodation. After accepting my reservations, I was asked to pay a sum of Rs 106, 740/ which I paid through my Credit card and the Bank also approved the payment. After collecting the money from me, a message popped up in my computer screen to tell that my reservation was not confirmed and that I would get a call from them. After 2 hours one executive called and said that the price had gone up and wanted my authorisation to charge this value also. I refused and asked him to cancel my booking and refund the amount of Rs 106, 740/ stealthily charged from me. They confirmed, vide their mail reference[protected] dated 11.3.15, that my bookings were cancelled and have initiated refund of Rs 106, 740/ as of 11.3.2015. Thereafter, on my further follow up through mails/ phone calls, different people tell different version; all my complaints/ escalations etc., were smartly deleted by them as if they wre resolved. Even my account of their portal now shows that I have not made any bookings with them nor any complaint pending. I am sure this travel portal is indulging in organised crime to swindle people who make bookings for higher value through them. I have already initiated legal course for bringing up a winding up petition of this Company under Sec 433(e) of the Indian Companies Act and also planning to file an FIR with the jurisdictional Police station for the fraud committed on me. Suryanarayanan