MakeMyTrip.com — MakeMyTrip.com India - Refund not received | |||
Below are my Booking Details tickets was booked through Make My Trip, As on 16 Dec my Flight SG-232, PNR M7M7HJ, which was Schedule for 16 Dec, 11:35 hrs got delayed for more than 5+ Hrs and later got canceled, I got my ticket cancelled on Varanasi Spice jet Counter after a receiving a verbal assurance by Counter Staff that I am going to get my full refund of Rs. 3766. (Counter staff didn’t gave any written doc after Cancellation) But after Checking with MakeMyTrip I was informed that only Rs. 1588 is being processed by SpiceJet as refund. which is still awaited from MakeMyTrip. Then for the balance refund Rs.1888 I contacted Spicejet and after follow up they confirmed me on mail for the balance amount has been sent to MakeMyTrip. But after a trail of calls and emails to makemytrip i did'nt received a single penny from them.. Please help!! Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, please note that we have only received INR 1888.00 refund on your booking from the airline and same has been initiated from our end as 2 transactions ( INR 1588.00 & INR 300.00 ) from our end on 20-Jan-15 and 3-Jan-15 with RRN#[protected] AND RRN#[protected]. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care