MakeMyTrip.com — My issue with booking id: NF[protected] | |||
Never book anything from MakeMyTrip False Commitment, Harassment, Poor customer service, Ignorance and so on! My issue with booking id: NF[protected] Complaint Number: *[protected] *[protected] *[protected] *[protected] Hi, I had booked a ticket from Chennai to Bangalore through Makemytrip Mobile App for August 4th 2015 Spicejet 15:45 flight and when i received an email from Makemytrip with Itinerary it shows August 3rd 6:15 AM flight which i have never opted or selected. I tried to reach customer support, but the customer support is so worst that they put your call on hold and never resume, i almost called several times and had to wait almost 50min in each call and the same way they put on hold and never resume. Very bad experience from Makemytrip support also i feel that booking directly through airline website is always suggested because this is purely an issue with Makemytrip software and at the end of the day customer loses his money My mobile app shows original booking but when i visit website and check on manage booking i can see the faulty ticket I have attached here screenshot of my ticket booked from Mobile and the ticket that was received, you can see both have same booking id. Was this information helpful? | |||
MakeMyTrip India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Yes my problem is resolved but after posting on multiple websites and following up almost 30-40 times.
Let me know what is the step or process that you have taken to address this type of issues when Customer calls you first time.
Also it is known that your Customer support puts call on hold and never responds back, there are times when i had waited almost 2 hour on the call just to check if your customer support replies and they never did.
Let me know what is the step or process that you have taken to address this type of issues when Customer calls you first time.
Also it is known that your Customer support puts call on hold and never responds back, there are times when i had waited almost 2 hour on the call just to check if your customer support replies and they never did.
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