MakeMyTrip.com — No alternate package or refund provided | |||
Hi, My sister had booked her honeymoon package for Europe from MakeMyTrip. She made the bookings on 18th April 2015 and the date of departure was 13th May. So initially she paid 60k Rs. She had also informed the MakeMyTrip that her wedding is on 26th April 2015. She sent her documents for Visa but MakeMyTrip found some flaws in that. They also asked her over the telephone that they will postponed her package as Visa will not be filed on time now. For that she had to pay 50K Rs more. After getting 110K total, MakeMytrip said that they will postpone it. But nothing has been done till yet. After calling MakeMytrip several thousands times, now they are saying that they cannot give alternate trip or refund the money. Please look into this matter. Thanks, Deepesh Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear deepeshgarg0007
We have reason to believe your concern has been resolved as this concern of your appears to be handled by our management team and also travel on the booking has been commenced.
If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.
Warm regards
Team-MakeMyTrip Care
We have reason to believe your concern has been resolved as this concern of your appears to be handled by our management team and also travel on the booking has been commenced.
If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.
Warm regards
Team-MakeMyTrip Care
Hi,
This issue is still not resolved. Your management has not done anything.
I think they will only do something when they are summoned in court.
I was trying to avoid this but now this is the only thing that needs to be done.
Thanks,
Deepesh
This issue is still not resolved. Your management has not done anything.
I think they will only do something when they are summoned in court.
I was trying to avoid this but now this is the only thing that needs to be done.
Thanks,
Deepesh
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care