[Resolved]  MakeMyTrip.com — no confirmation received

I have booked the flight tickets online through makemytrip.com on 7thFeburary 2015, flights were as followed:- on 12th April'2015 Munich, Germany to Miami, US on 17th April'2015 Miami to New York (Newark Airport) on 25th April'2015 New York ( Newark Airport) to Munich, Germany For the above Transaction amounting Rs.1, 18, 994 was debited from my HDFC Bank account number [protected] through Net Banking via transaction number NN[protected]P2(attached snapshot with the mail). When I made the payment thereafter the Screen got blank might be some technical error or so that None of the reference code got generated thereafter, I made a call on their customer care centre who asked me to wait for 4hours, but even after 4hrs no confirmation has been received. Then I lodge the complaint on their Portal with all required Details and waited for another 72hrs for their revert as per their policy. I have also raised the concern on their Facebook page where one of their representative reverted me that he will be reverting with the solution soon, but asusal no revert came from their side. After 72hrs I have escalated the matter to their 2nd channel and again waited for 48hrs and again after no revert is generated from their side I have made almost 20 calls to them that too International but no priority is being payed by them infact most of the times call goes unattended or I have to wait hours and hours longer to speak to the concern department. After speaking to the concerned department I have received the same revert that they don't have any Information. I asked them that they can ask their finance department about the credit or I can share the confirmation of debit from my account from the bank, but nothing is being worked by this Organisation. After 48hrs again i have escalated the matter and still waiting for another 48hrs. It is ridiculous... Its been two days now that the complaint is esclated to top management but still no action is taken or information is given. I have asked them to revert me else I write to the consumer court. I have asked them either return my Money with interest or provide me the tickets as schedule. Seeking your quick reaction on this and update asap!