MakeMyTrip.com — Re: Reference ID:[[protected]] Refund Mail

Address:Chennai, Tamil Nadu

Hi All, The below message I got on 18th Feb 2015. The refund would reflect on your card in next 7 business days or the next billing cycle whichever is later. Now date is April 3rd 2015 and still not credited. Only getting reply the same email template stating " Kindly accept our sincere apologies for the inconvenience caused to you." Please find the Reference ID's raised for this issue. Re: Reference ID:[[protected]] Your MakeMyTrip bus e-ticket for booking id:NU[protected] (Chennai-Bangalore) Re: Reference ID:[[protected]] Reference ID:[[protected]] Your MakeMyTrip bus e-ticket for booking id:NU[protected] (Chennai-Bangalore Re: Reference ID:[[protected]] Step-2 Complaint Escalation Re: Reference ID:[[protected]] Refund Mail With reference to your following booking, refund is being processed. Booking No :NU[protected]Refund Processing Date :February 18, 2015Refund Amount :472.00 The refund would reflect on your card in next 7 business days or the next billing cycle whichever is later. Best Regards, Stephen [protected]@gmail.com
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Dear Raja Stephen Arichandran,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 472.00 has been initiated and processed from our end on 18-Feb-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. Just in case, if this refund is not credited to your account, then we would request you to please get in touch with your bank accordingly. Please feel free to contact us for any further assistance on the matter. We thank you for contacting us.

Assuring you best of our services.


Team-MakeMyTrip Care

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