[Resolved]  MakeMyTrip.com — Refund from Make My Trip

Feb 11, 2015

Updated by ketanjp79 Dear Sir,

PNR:- A7SKFG

Greetings from SpiceJet.

This is with reference to your email regarding refund.

Please note that passenger need to raise the issue with travel agent for refund claims.

Assuring you of our best attention at all times.

Thanks & Regards,
Aditya Sharma,
Senior Executive-Customer Experience,
SpiceJet Ltd| Plot No.319, Udyog Vihar Phase 4 | Gurgaon – 122016| India
“Call Center (24/7) # +91 [protected] / [protected]”

Whatever We Do, We Do It With All Our Heart

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SpiceJet <[protected]@spicejet.com> wrote:
Dear Sir,

PNR:- A7SKFG

Greetings from SpiceJet.

This is with reference to your trailing email.

Please be informed that as advised in the trailing email kindly raised a dispute with the concerned travel agent against the same.

In case you need further clarification/assistance, please feel free to get in touch with us.

Thanks & Regards,
Sadhna Srivastava,
Senior Executive-Customer Experience,
SpiceJet Ltd | Plot No.319, Udyog Vihar Phase 4 | Gurgaon–122016| India
Call Center (24/7) # +91-[protected] / +91-[protected]

Whatever We Do, We Do It With All Our Heart

From: Ketan Patel [mailto:[protected]@yahoo.com]
Sent: Tuesday, February 10, 2015 7:23 PM
To: SpiceJet
Subject: Re: Feedback

Thank you very much for your kind response. we are always happy to use your services. now we are stuck with makemytrip who is not refunding any money and keeps on saying that they are still waiting for the fund from spicejet due to their ongoing situation...please kindly direct makemytrip to process refund as you have processed already from your side.

thank you very much for all your kind support.
regards
ketan patel


On Tuesday, February 10, 2015 4:47 PM, SpiceJet <[protected]@spicejet.com> wrote:


Dear Sir,

PNR:- A7SKFG

Greetings from SpiceJet.

This is with reference to the trailing e-mail regarding cancellation and refund.

Please note that as per our record against vide mentioned PNR refund of an amount 11660.00 INR and 8298.00 INR has been processed dated 20th January’15 and 26th January’15 respectively and shall reflect in agency account at the earliest.

We suggest you kindly get in touch with concerned travel agency/portal regarding refund.

Assuring you of our best attention at all times.

Thanks & Regards,
Binith Bhagat,
Senior Executive, Customer Experience,
SpiceJet Ltd| Plot No.319, Udyog Vihar Phase 4 | Gurgaon – 122016| India
Call Center (24/7) # +91 [protected] / [protected]

Whatever We Do, We Do It With Al

this is the email from spicejet which is proof of my refund.

Mar 10, 2015

Updated by ketanjp79 Thank you very much. After long delay i have received first part of the refudn, but i have not received any confirmation about the second part of the refund. hopefuly i should receive second part of refund very soon.