[Resolved]  MakeMyTrip.com — Refund not effected

I had booked two bus tickets through makemytrip.com from Nasik to Ahmedabad and return trip (Ahmedebad to Nasik) on 23/04/2015. Booking IDs NU[protected] and NU[protected]. Bus for onward journey (Nasik to Ahmedebad) was cancelled on 24/04/2015 and hence I was forced to cancel the tickets, and had requested for a refund on the same day. I had received sms alerts that the refund process would be effected within 7 to 14 working days, which is already over now, but no refund has yet been credited. I called customer care twice but no effect. Representatives are so passive and egoistic to respond properly. I have had the same experience with Red Bus also and hence migrated to Make my trip. But here again the same thing is happening. Why cant they pay me back my money? They dont have any right to hold my money. Please intervene . The amount involved is only Rs 1500 but I will fight out till I get back the money. Please help. Regards Sheeba Varghese email: [protected]@hotmail.com