MakeMyTrip.com — Refund not given | |||
Complaint issue : Refund has not given for amount of 172000 INR. Date if incident : 30th June Full description : I made cancellation request for ticket from MUMBAI - Venezuela (caracus) but since last 20days makemytrip (MMT) was telling me about will be refunded and we have some issue internally and now they updated status saying amount can not be refunded. Refund : i am looking to get refund of my total amount with interest and i have all proof to open case with them. -PDF cofy of 1st refund status. -Invoice. -email from Makemytrip saying amount of 155331 will be refunded. Was this information helpful? | |||
|
MakeMyTrip India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I am going through same problem, MMT is not giving refund for the cancelled tickets and delaying since 1 month. Going to file legal case
Reply
Dear mail2harvinder,
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear MMT team, I have already shared all details with your support team at <[protected]@makemytrip.com>. Issue is already pending for more than 1 month For your refrernece again, my email id [protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8081
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information