[Resolved]  MakeMyTrip.com — Refund of international ticket fare

Address:Ernakulam, Kerala

even after frequent phone calls, emails and courier i have not yet received any refund after 2 months. Unfortunately i had to cancel the booked airticket as my father died..Whenever i call make my trip they ask me to wait for 48 hrs then 72 hrs then 5 working days etc.
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Aug 7, 2021
Complaint marked as Resolved 
Jan 30, 2015
Updated by Shali John
Greetings from MakeMyTrip!

We apologize for the inconvenience caused due to delay at our end.

This is in reference to your booking id NN[protected], please note that we tried to call you on this number [protected] however we were not able to connect, further we would like to inform you that we have already forwarded your documents to airline for refund however, revert is pending, so we request you to kindly wait for 48 hrs, we will revert you.

We value your business with us and look forward to assist you with all your travel plans.

For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL) /[protected]Airtel) /[protected]Any Landline).You may also write to us through reply email or writing to [protected]@MakeMyTrip.com or visit us at www.MakeMyTrip.com.

We care for you and value your business with us and look forward in assisting you with all your future travel plans.

Yours Sincerely,

Kusum Lata| Customer Service Team
MakeMyTrip.com
243 SP Infocity, Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
All Major Mobile Operators:[protected]
Tel:[protected],[protected]
E-Fax number is 0124 – 4781801
E-mail: [protected]@MakeMyTrip.Com

You are welcome to write to our management with feedback about our services at https://support.makemytrip.com/customer_complaint/new_complaint.aspx?pcode=CustomerSupportHeader
THIS IS THE MAIL I GET EVERY NOW AND THEN
Complaint comments 

Comments

Dear Shali John,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or

- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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