MakeMyTrip.com — Refund Status of Failed Transaction | |||
Hi, Actually I tried to do a International booking. A money of 18000 was deducted from my account and due to network failure, I did not got redirected to makemytrip site. I had even sent the bank statement with transaction reference number.Please refund my amount as early as possible.I don't have enough extra money to go for a new booking. Reference No - IGR3887786 my account- [protected]. please give the status of refund. call me on [protected] Please help Was this information helpful? | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, please note that INR 18000.00 were not captured at our end, it was a pending authorization on your account which has been dropped off automatically by the payment gateway. . We are glad to know that amount has been reversed in your account. We thank you for contacting us.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care