MakeMyTrip.com — Regaring refund of booking id-NF[protected]

gourav006

from Delhi, Delhi

Address:	New Delhi, Delhi, 110008
Website:	www.makemytrip.com

I had booked a flight ticket n it got stuck in payment gateway n from last 25 days i m making a request by calling n mailing make mytrip customeer care but there response r pathetic n even after calling so many times they r jst sending a rply m sorry for the incinvinence thats it /... its been a very bad experience wid makemytrip n i will definetely file a case against them they r actually thniking people r innocent whatever they will say we will nt undrstnd they r making false marketing propAganda for their service i dnt understand today in this fast tech generation they r taking 25 days to make their problem resolve n even if its not been done

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MakeMyTrip India Customer Care

from Delhi, Delhi

Verified Support

Dear Gourav,

Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have already initiated refund on 03rd – OCT – 2015 with approval code [protected] on your Paytm account. Hence would request you to kindly cross check the same or else kindly statement of your Paytm wallet for the month October.

We hope that your concern has been resolved satisfactorily. Assuring you best of our services.

Team-MakeMyTrip Care