[Resolved]  MakeMyTrip.com — spoiled my trip

Address:

Mumbai City, Maharashtra

i have booked my trip from make my trip for thailand.i have paid full money to them even for my daughter who is 5 and half year old.i have contacted there travel agent Mr.Jaskaran Bala.who has ditched me everytime.first time he ditched me where he promised me cash 6% on total amount where he refused to give me on total amount and just paid Rs.2500 only.and then when i reached bangkok he promised me private cab pickup where again i have been ditched and picked by sharing cab and i had to wait two hours at the airport for the rest of people.when i reached pattaya and checked in the hotel and i got to know breakfast is not included where he has promised me.he changed my hotel saying upgrading me in 4 star hotel without informing me breakfast would not be included in that and there i had to pay 1500 baht for breakfast. and then third day i had been committed city tour and we have been taken to two temple only..and when we checked in the hotel i had been told queen bed where hotel does not have any queen bed at all in bangkok and in pattaya.i had to stay in a room which bed was very small and was not at all fit for couple with child.and they have sent a cab to pick me up for the airpor on day 5th which was supposed to come on day-6 as my staying was 5 nights.and they were forcing me to pay for the pickup for 6th day as make my trip had asked them pick on 5th day.i had shot many mails to make my trip but no response came from there side.they have spoiled my trip and it was sheer harassment during my trip.request you to pls help me as how come make my trip canm behave like this and give this mental harassment. u can contact me on [protected].vinay garg