[Resolved]  MakeMyTrip.com — Ticket not booked but amount deducted from my bank account

Address:

Chennai, Tamil Nadu

I booked a ticket through net makemytrip for Mrs.GIRIJA MENON on 23.01.2014around 23.00hrs. from MUMBAI to CHENNAI for 14.04.2014 departing at 12.30 hrs. . After going through all formalities of net banking at the end i get an information that booking could not been done but at the same time I get an information on my mobile that an amount of Rs.2962.00 has been deducted from my Account.The mobile says debited by Rs. 2962.00 for CITRUS-[protected]/MAKEMYTRIP [protected]/Thru Net Banking-ref.[protected]/01/2014 23.14 Indian Bank. I would be very thankful if the above amount be refunded back to my Account at the earliest as the ticket has not been booked. I would like to bring to your notice that next day 23/01/2014 a booked another ticket for the above person for same date by Spicjet departing at 11.00 hrs and it was booked. You have my E-mail: [protected]@yahoo.co.in, so please do the needful as mentioned above at the earliest MOHAN MENON