MakeMyTrip.com — Unable to cancel change the ticket booked

Address:

Chennai, Tamil Nadu

Dear sir/Madam, On monday[protected] midnight 11.30 i have booked tickets for round trip from chennai to Delhi. I tried to contact customer care of making changes on the date, but couldn't for the entire night. I even tried on sending mails but response. I booked for the refundable tickets and spicejet guys made it as non refundable ticket as there is no response from makemytrip.com. I would like to get my entire amount including the cancellation charges, since i was not in a position to cancel the ticket itself on that day and also i thought of changing the date of schedule which i was unable to do it due to worst ever service provided by you guys on the concerned date. Because of you guys the amount which was debited from my account has been reflected in my credit card statement and extra amount i need to pay to my bank due to your lack of response. So please provide my entire amount back to my credit card. Else please provide me the confirmation that you are accepting the cancellation charges so that I can apply from my Bank. Booking ID: NF[protected] Thanks, Raghuvaran D