MakeMyTrip.com — Unnecessary cancellation charges | |||
Hi, I have booked a hotel on make my trip on 20 th June 2015 however, I have canceled the hotel booking on the very same day within 5 minutes after booking the hotel. But makemytrip.com charged me the cancelation charge of one day which is RS.1667, I have sent them few complaint mails however they did not even considered my mail or replied me back. See I am a student and I do not earn so every penny is very precious for me. First it is the cancellation system it is really bad and second the bad after sales customer service. Please I need your help. Was this information helpful? | |||
2 Comments | |||
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My booking id for the order was NH[protected], please help.
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care